RoadVitals

2019 BMW C 400 X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 21, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 BMW C 400 X, most frequently naming the brakes and driver assistance categories. 2 safety recalls have been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Driver assistance150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V083000

VEHICLE SPEED CONTROL:CABLES

Feb 13, 2020
416 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019 C400X scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.
The risk: If the throttle sticks open, there would be an increased risk of a crash.
The remedy: BMW will replace the throttle cable with an improved version, free of charge. The recall began August 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
19V593000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Aug 14, 2019
5,938 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
The risk: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Apr 21, 2020

SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY NOW AVAILABLE AND NOW ANOTHER RECALL HAS BEEN RECEIVED FOR THE THROTTLE. MY SON CONTINUES TO PAY ON THE LOAN AND HAS ONLY HAD LESS THAN THREE MONTHS OF USAGE ON A BRAND NEW SCOOTER. BOTH OF THESE PROBLEMS ARE SERIOUS THREATS TO LIFE AND COULD CAUSE SERIOUS HARM TO THE BODY. THE BRAKES MAKE A LOUD NOISE WHEN OPERATING THE SCOOTER WHICH IS WHY IT HAS BEEN SHUT DOWN.

NHTSA ID
11321865
Incident
Aug 28, 2019
Mileage
780 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MCAS1426

STRUCTURE:BODY

Return Bump Stop

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

M410122

STRUCTURE; STRUCTURE:BODY:ROOF AND PILLARS

The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.

M410121

STRUCTURE; STRUCTURE:BODY:TAILGATE

The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.

M650122

ELECTRICAL SYSTEM:SOFTWARE

The Sirius(r) Satellite Radio is inoperative.

M660122

BACK OVER PREVENTION; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION:SOFTWARE

The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW C 400 X by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2019Viewing120—
2018000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.