RoadVitals

2018 BMW G 310 R

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Sep 1, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 14, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2018 BMW G 310 R, most frequently naming the engine, brakes and driver assistance categories. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine225.0%
  • Brakes112.5%
  • Driver assistance112.5%
  • Body & structure112.5%
  • Exterior lighting112.5%
  • Powertrain (other)112.5%
  • Electrical112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V593000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Aug 14, 2019
5,938 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
The risk: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
18V408000

STRUCTURE:FRAME AND MEMBERS; STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

Jun 15, 2018
2,376 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
The risk: Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
The remedy: BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 1, 2021

The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to figure out what went wrong I almost lose control of the motorcycle. I took it in to the BMW Motorrad dealership and was told it was denied for repair. Without even opening the transmission. It been in the shop for almost a month and no reason for the denied claim for warranty repair.

NHTSA ID
11431417
Incident
Aug 9, 2021
Engine
Filed Sep 1, 2021

Faulty transmission torsion spring. My shift shaft torsion spring found within the transmission broke, which made the gear shifting difficult and even impossible. BMW Engineers without looking at the transmission denied the warranty issue. My motorcycle has been in the dealership service department for almost a month. The BMW mechanic "believes this to be the issue " but is not allowed to open the engine. This presents an important safety hazard as it may place the me and other riders in a dangerous situation: the shifter could feel loose and the rider could even find himself unable to change gears altogether—definitely not something you want to happen while cruising on the highway. In more extreme cases, the issue could cause the rider to lose control.

NHTSA ID
11431416
Incident
Aug 9, 2021
Brakes
Filed Aug 14, 2020

2018 BMW G310R. CONSUMER WRITES IN REGARDS TO BRAKE CALIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO A DEALER WHO FAILED TO COMPLETE THE RECALL IN A TIMELY MANNER. *JS

NHTSA ID
11349395
Incident
Jun 4, 2020
Driver assistanceElectrical
Filed Mar 19, 2019

SPEEDOMETER STOPPED FUNCTIONING WHILE VEHICLE WAS VEHICLE WAS IN MOTION.

NHTSA ID
11190019
Incident
Mar 18, 2019
Mileage
80 mi
Powertrain (other)
Filed Feb 21, 2019
Crash reported

THE VEHICLE WAS STATIONARY, PARKED ON LEVEL AND DRY ASPHALT, WAS STARTED AND LEFT RUNNING IN NEUTRAL FOR ABOUT 30 SECONDS. WHILE PARKED AND UNATTENDED, THE VEHICLE MADE A STRANGE SOUND, POSSIBLY INDICATING THE VEHICLE SHIFTED INTO A FORWARD-MOVING GEAR, OR THE KICK STAND FAILED, AND THE VEHICLE THEN FELL OVER, COLLIDING WITH THE GROUND ON LEFT SIDE OF THE VEHICLE.

NHTSA ID
11181498
Incident
Feb 2, 2019
Mileage
8 mi
Exterior lighting
Filed Sep 27, 2018

TL* THE CONTACT OWNS A 2018 BMW G310R. UPON INSPECTION OF THE MOTORCYCLE, THE CONTACT FOUND THAT THE VEHICLE WAS MISSING THE HAZARD LIGHTS. THE MOTORCYCLE WAS TAKEN TO SAN JOSE BMW MOTORCYCLES (LOCATED AT 1990 W SAN CARLOS ST, SAN JOSE, CA); HOWEVER, THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TT UPDATED 11/28/18*JB

NHTSA ID
11131968
Incident
Jun 27, 2018
Mileage
800 mi
Body & structure
Filed Sep 14, 2018

I AM A NEW BMW MOTORRAD CUSTOMER AS OF 6-9-18. I BOUGHT A BRAND NEW 2018 BMW MOTORCYCLE TO BE USED AS A MEANS OF TRANSPORTATION AND TO TRAVEL ON A RAMP ON THE BACK OF OUR MOTORHOME. I SELECTED THE BMW G310R AND PURCHASED IT. AFTER A WEEK WITH THE MOTORCYCLE AND ABOUT 50 MILES ON IT THERE BECAME AN ISSUE WHERE THE MOTORCYCLE WOULD NOT DROP BELOW 3,500-4,000 RPM'S. IN OR OUT OF GEAR IT WOULD NOT DROP BELOW THAT LEVEL. I RELUCTANTLY RODE IT FOR ABOUT ANOTHER 50 MILES TO SEE IF IT WOULD SETTLE IN AND IT DID NOT. I READ FORUMS ONLINE AND THERE WERE MANY ACCOUNTS OF THAT MODEL HAVING A PROBLEM WITH THE THREAD LOCK ON THE IDLE ADJUSTMENT BACKING OUT. I HAD THE MOTORCYCLE DELIVERED TO AN AUTHORIZED BMW DEALER FOR REPAIR. AFTER BEING STRUNG ALONG FOR ABOUT 10 DAYS AND AFTER MULTIPLE CALLS TO FIND OUT WHAT THE ISSUE WAS, I WAS TOLD THEY BELIEVED THE THROTTLE BODY WAS BAD AND AFTER CHECKING WITH BMW CORPORATE THERE WERE NO REPLACEMENTS MANUFACTURED YET. AFTER A MONTH OF WAITING FOR THE PART TO BE MADE, MY MOTORCYCLE WAS RETURNED IN MID JULY, BUT, I WAS TOLD IT WOULD NEED TO COME BACK IN THE FIRST WEEK OF AUGUST FOR A RECALL OF A DEFECTIVE KICKSTAND THAT WOULD NEED A PLATE ADDED TO GIVE STABILITY. THEN ON 7-30 ABOUT TWO WEEKS AFTER HAVING IT BACK, I WAS CALLED BY BMW AND WAS TOLD THAT BMW NEEDED TO BUY BACK MY MOTORCYCLE BECAUSE THE FRAME WAS FRACTURED AND IT COULD NOT BE REPAIRED. TO BE HONEST, I WAS HORRIFIED AND ANGERED THAT THIS WAS NOT DISCLOSED TO ME AND I HAD BEEN RIDING A MOTORCYCLE FOR APPROXIMATELY 100 MILES WITHOUT KNOWING THE FRAME WAS BROKEN. THAT IS NOT A DECISION ANYONE SHOULD HAVE MADE FOR ME. I SHOULD HAVE BEEN TOLD IMMEDIATELY THAT THIS MOTORCYCLE IS POTENTIALLY UNSAFE, AND THIS DEALER AND BMW MOTORRAD ELECTED TO NOT SAY ANYTHING FOR WEEKS EVEN THOUGH BOTH PARTIES KNEW, AS BMW CORPORATE WAS INVOLVED IN THE REPAIR OF MY MOTORCYCLE FOR WEEKS.

NHTSA ID
11129452
Incident
Jun 9, 2018
Mileage
100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

SIB210122

POWER TRAIN:CLUTCH ASSEMBLY

In the clutch friction phase when driving off, the clutch makes squeaking noises.

MC610721

ELECTRICAL SYSTEM

Workshop installation guide "Installing heated grips" not yet available in AIR. Installation instructions have been modified due to updated wiring harness routing and arrangement.

MC64011504

ENGINE; EQUIPMENT

Ticking noises from the cylinder hood.

MC64011504

ENGINE; EQUIPMENT

Ticking noises from the cylinder hood.

MC63887869

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

There could be damage to wires going to and from the crankshaft sensor which potentially causes engine misfiring or stalling.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW G 310 R by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022000—
2021000—
2020010—
2019110—
2018Viewing720—
2017020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.