2018 BMW G 310 R Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 BMW G 310 R, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine225.0%
- Brakes112.5%
- Driver assistance112.5%
- Body & structure112.5%
- Exterior lighting112.5%
- Powertrain (other)112.5%
- Electrical112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to figure out what went wrong I almost lose control of the motorcycle. I took it in to the BMW Motorrad dealership and was told it was denied for repair. Without even opening the transmission. It been in the shop for almost a month and no reason for the denied claim for warranty repair.
Faulty transmission torsion spring. My shift shaft torsion spring found within the transmission broke, which made the gear shifting difficult and even impossible. BMW Engineers without looking at the transmission denied the warranty issue. My motorcycle has been in the dealership service department for almost a month. The BMW mechanic "believes this to be the issue " but is not allowed to open the engine. This presents an important safety hazard as it may place the me and other riders in a dangerous situation: the shifter could feel loose and the rider could even find himself unable to change gears altogether—definitely not something you want to happen while cruising on the highway. In more extreme cases, the issue could cause the rider to lose control.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2018 BMW G310R. CONSUMER WRITES IN REGARDS TO BRAKE CALIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO A DEALER WHO FAILED TO COMPLETE THE RECALL IN A TIMELY MANNER. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
SPEEDOMETER STOPPED FUNCTIONING WHILE VEHICLE WAS VEHICLE WAS IN MOTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I AM A NEW BMW MOTORRAD CUSTOMER AS OF 6-9-18. I BOUGHT A BRAND NEW 2018 BMW MOTORCYCLE TO BE USED AS A MEANS OF TRANSPORTATION AND TO TRAVEL ON A RAMP ON THE BACK OF OUR MOTORHOME. I SELECTED THE BMW G310R AND PURCHASED IT. AFTER A WEEK WITH THE MOTORCYCLE AND ABOUT 50 MILES ON IT THERE BECAME AN ISSUE WHERE THE MOTORCYCLE WOULD NOT DROP BELOW 3,500-4,000 RPM'S. IN OR OUT OF GEAR IT WOULD NOT DROP BELOW THAT LEVEL. I RELUCTANTLY RODE IT FOR ABOUT ANOTHER 50 MILES TO SEE IF IT WOULD SETTLE IN AND IT DID NOT. I READ FORUMS ONLINE AND THERE WERE MANY ACCOUNTS OF THAT MODEL HAVING A PROBLEM WITH THE THREAD LOCK ON THE IDLE ADJUSTMENT BACKING OUT. I HAD THE MOTORCYCLE DELIVERED TO AN AUTHORIZED BMW DEALER FOR REPAIR. AFTER BEING STRUNG ALONG FOR ABOUT 10 DAYS AND AFTER MULTIPLE CALLS TO FIND OUT WHAT THE ISSUE WAS, I WAS TOLD THEY BELIEVED THE THROTTLE BODY WAS BAD AND AFTER CHECKING WITH BMW CORPORATE THERE WERE NO REPLACEMENTS MANUFACTURED YET. AFTER A MONTH OF WAITING FOR THE PART TO BE MADE, MY MOTORCYCLE WAS RETURNED IN MID JULY, BUT, I WAS TOLD IT WOULD NEED TO COME BACK IN THE FIRST WEEK OF AUGUST FOR A RECALL OF A DEFECTIVE KICKSTAND THAT WOULD NEED A PLATE ADDED TO GIVE STABILITY. THEN ON 7-30 ABOUT TWO WEEKS AFTER HAVING IT BACK, I WAS CALLED BY BMW AND WAS TOLD THAT BMW NEEDED TO BUY BACK MY MOTORCYCLE BECAUSE THE FRAME WAS FRACTURED AND IT COULD NOT BE REPAIRED. TO BE HONEST, I WAS HORRIFIED AND ANGERED THAT THIS WAS NOT DISCLOSED TO ME AND I HAD BEEN RIDING A MOTORCYCLE FOR APPROXIMATELY 100 MILES WITHOUT KNOWING THE FRAME WAS BROKEN. THAT IS NOT A DECISION ANYONE SHOULD HAVE MADE FOR ME. I SHOULD HAVE BEEN TOLD IMMEDIATELY THAT THIS MOTORCYCLE IS POTENTIALLY UNSAFE, AND THIS DEALER AND BMW MOTORRAD ELECTED TO NOT SAY ANYTHING FOR WEEKS EVEN THOUGH BOTH PARTIES KNEW, AS BMW CORPORATE WAS INVOLVED IN THE REPAIR OF MY MOTORCYCLE FOR WEEKS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2018 BMW G310R. UPON INSPECTION OF THE MOTORCYCLE, THE CONTACT FOUND THAT THE VEHICLE WAS MISSING THE HAZARD LIGHTS. THE MOTORCYCLE WAS TAKEN TO SAN JOSE BMW MOTORCYCLES (LOCATED AT 1990 W SAN CARLOS ST, SAN JOSE, CA); HOWEVER, THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TT UPDATED 11/28/18*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE VEHICLE WAS STATIONARY, PARKED ON LEVEL AND DRY ASPHALT, WAS STARTED AND LEFT RUNNING IN NEUTRAL FOR ABOUT 30 SECONDS. WHILE PARKED AND UNATTENDED, THE VEHICLE MADE A STRANGE SOUND, POSSIBLY INDICATING THE VEHICLE SHIFTED INTO A FORWARD-MOVING GEAR, OR THE KICK STAND FAILED, AND THE VEHICLE THEN FELL OVER, COLLIDING WITH THE GROUND ON LEFT SIDE OF THE VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
SPEEDOMETER STOPPED FUNCTIONING WHILE VEHICLE WAS VEHICLE WAS IN MOTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .