RoadVitals

2025 BMW I5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Apr 25, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2025 BMW I5, most frequently naming the brakes, driver assistance and electrical categories. 3 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes325.0%
  • Driver assistance325.0%
  • Electrical325.0%
  • Powertrain (other)216.7%
  • Engine18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Jul 1, 2026
428 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America, LLCView on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Sep 18, 2024
309 units potentially affected
The defect: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
The risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Feb 12, 2024
266,716 units potentially affected
The defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 25, 2026

The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.

NHTSA ID
11733770
Incident
Apr 25, 2026
Brakes
Filed Apr 7, 2026
Crash reported1 injury reported

The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the incident. The brakes were previously replaced. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was towed to a body shop. The manufacturer was contacted, and a regional investigator was assigned. The failure mileage was approximately 16,000.

NHTSA ID
11729663
Incident
Jan 28, 2026
Mileage
16,000 mi
Driver assistancePowertrain (other)
Filed Apr 6, 2026

Vehicle History & Initial Defect: I took delivery of a used 2025 BMW i5 in November 2025 (~1025 mi). Upon delivery, the vehicle immediately displayed a persistent "Acoustic Pedestrian Warning" failure. This was a direct violation of FMVSS No. 141 (Minimum Sound Requirements for Hybrid and EV). Despite dealer assurances that a software update would resolve the issue, the failure persisted through multiple repair attempts in late 2025 and early 2026. Critical System Failures (Jan-Apr 2026): On January 18, 2026, the vehicle experienced a catastrophic drivetrain failure while in motion, displaying the messages: "Stop. Apply parking brake. Drivetrain malfunction. You cannot continue driving" and "Stop carefully now. Faults. Do not continue driving." The vehicle was rendered inoperable. Subsequently, the vehicle has been subject to five (5) total repair attempts for these and related electronic faults, including "Phantom Warnings" of the hood and trunk being open while traveling at highway speeds. Unintended Emergency Braking Event (April 4, 2026): Within 48 hours of a 31-day repair stay (where the manufacturer insisted the vehicle was safe), the Driver Assistance Professional Package (DAPP) failed. While driving on a high-speed highway, the system prompted me to place my hands on the steering wheel. I complied immediately, yet the vehicle failed to recognize human intervention. The car then initiated a sudden, unintended emergency braking maneuver in active traffic. There was a significant lag before the system relinquished control, nearly resulting an accident. Manufacturer Negligence: Despite these life-threatening failures and the vehicle meeting the 30-day out-of-service threshold under California law, BMW North America has formally denied a repurchase on 3Apr26. They have failed to warn of continued safety risks and persist in claiming the vehicle is repaired despite repeated recurrences of the same failures. I have declared a "Safety Stop Use" on the vehicle.

NHTSA ID
11729328
Incident
Apr 4, 2026
BrakesDriver assistanceElectrical
Filed Mar 6, 2026

Loss power and system reset

NHTSA ID
11722386
Incident
Feb 27, 2026
ElectricalEnginePowertrain (other)
Filed Mar 2, 2026

The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a subdivision. If I had been on a major highway this could have been deadly. The care then become inoperable and could not be turned on or even put in neutral. My car was dead in the middle of the road.

NHTSA ID
11721496
Incident
Mar 2, 2026
BrakesDriver assistance
Filed Jun 15, 2024
Crash reported1 injury reported

I was driving a brand-new 2025 BMW i5 electric car, just leased from dealer the day before. The car was at rest, waiting for traffic light to turn green. Then the car started to move forward, and suddenly hit the car in front with a big thrust. My foot was on the brake trying to stop the car, but I felt like being hit by another car behind me, twice, the second time being the final thrust. My wife on the passenger side also felt the car shaking before the collision. Looking back after the collision, there was actually no car hitting mine. I believe the braking system failed. I have downloaded the video recordings from the car, with 30 seconds before and 30 seconds after the accident, by front, rear, left and right cameras, confirming that the car was at rest for about 20 seconds, then moving forward, and finally accelerating with a big thrust into the collision. I wish to have the Event Data Recorder (EDR) data to verify the pressure I applied on the brake pedal (or/and the pressure on the accelerator pedal as others may speculate that I did), to nail down the facts. Two cars in front of mime were damaged, and one lady driver had injury. Luckily all cars were initially at rest. With higher speed and such brake failure it can cause deaths. I have reported the problem to the BMW dealer in Rockville, Maryland. I will report to BMW manufacturer too. The dealer said BMW can send engineer to pull the EDR data and investigate. It will take time though. I have reported the accident to insurance company. I'll talk with the insurance agent assigned to the case next Monday, to discuss what he wants to do for inspection. In addition to the brake failure, there was no automatic emergency braking, or forward collision warning, as in my previous leased BMW car. The dealer did set up safety features before leasing the car to me, such as the video recording 30 seconds before and after. This makes the accident more surprising.

NHTSA ID
11594543
Incident
Jun 14, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B330124

POWER TRAIN

The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles.

B610626

ELECTRICAL SYSTEM

Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power chargingstation, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall boxmay also be affected. The red or white LED is displayed on the high-voltage charging socket; however, no associated fault codesare stored.

B170124

ENGINE

There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F – Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss

B540625

STRUCTURE:BODY

Through quality checks, it has been detected that the front left water drain hose for the slide/tilt sunroof isnot connected.

B540625

STRUCTURE:BODY

DELIVERY STOP: SUNROOF WATER DRAIN HOSE

B631025

EXTERIOR LIGHTING

RSU availability. The ambient lighting color cannot be saved permanently. The personalized color of the ambient lighting resets after the vehicle has gone to sleep.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW I5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025Viewing630
2024207059.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.