RoadVitals

2025 Audi A5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2025 Audi A5, most frequently naming the driver assistance, body & structure and electrical categories. 2 safety recalls have been issued covering this model year; and 518 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance333.3%
  • Body & structure222.2%
  • Electrical222.2%
  • Engine111.1%
  • Tires & wheels111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V899000

SEAT BELTS:REAR/OTHER:RETRACTOR

Dec 19, 2025
27,768 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk: An improperly secured child seat can increase risk of injury during a crash.
The remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 69D8View on NHTSA.gov
25V638000

SEAT BELTS:FRONT:RETRACTOR

Sep 24, 2025
1,042 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
The risk: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
Volkswagen Group of America, Inc.Manufacturer number 694T 69UMView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 17, 2026

I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!

NHTSA ID
11751135
Incident
May 15, 2026
Driver assistanceElectrical
Filed Jul 11, 2026

The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical safety failure: if the vehicle is placed in reverse near the time of a reboot, the crash disables all Parking Assist functions. The rear backup camera becomes fully inoperable while the vehicle is actively backing up, and the side cameras are sometimes lost as well. The Parking Assist system, including the backup camera, remains offline until the vehicle is shut off and left sitting for 15 to 30 minutes. There is no warning before this occurs. This means the federally mandated rear visibility system can and does fail without warning during the exact maneuver it exists to make safe. I have video documenting the backup camera being disabled while reversing. The vehicle has been to the dealer for these concerns. A software update was performed per Audi TSB on 3/27/2026 (RO 356075) and did not resolve the issue. The vehicle was diagnosed again 7/1/2026 through 7/9/2026 (RO 361320) and the dealer was unable to duplicate the concerns at that time. The reboot behavior has since become continuous and reproducible.

NHTSA ID
11749728
Incident
Jul 11, 2026
Engine
Filed Jun 23, 2026

The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the vehicle. After restarting the vehicle, the vehicle operated normally, and the contact was able to drive to the residence. The contact notified a dealer of the failure, and the vehicle was towed to the dealer for inspection. The dealer found no faults, software issues, or mechanical failures with the vehicle. The contact was unaware if the vehicle was repaired. The contact stated that a certified letter regarding the failure was sent to the President of Audi; however, no response was received. The failure mileage was approximately 881.

NHTSA ID
11745863
Incident
Jun 16, 2026
Mileage
881 mi
Driver assistance
Filed May 23, 2026

driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition. feel vehicle should not be driven on road Does not give any indication that its going to happen or when just does it whenever it wants and occurs quite a bit

NHTSA ID
11739743
Incident
Nov 13, 2025
Body & structure
Filed May 17, 2026

Sunroof exploded driving down the road

NHTSA ID
11738372
Incident
May 15, 2026
Tires & wheels
Filed Mar 19, 2026

Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: (863) 284-0880 Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is part of model name Brought vehicle in to Dealer for first oil change at 9,006 miles on odometer. Dealer inspected tires and reported both front tires were Red/32” and 2 rear tires were yellow at 5/32”. At 9,000 miles, this is obviously grossly premature tread/tire wear. For front tires to be unsafe to drive at fewer than 9,000 miles is unexpected and others need to be made aware of the risk of premature tread/tire wear to avoid dangerous blowouts that could result in accidents and injury. Feel lucky to have brought vehicle in 1,000 miles early for oil change and for Dealer to have detected. Dealer replaced all 4 tires at no cost and tires are being shipped to Bridgestone. I have Dealer service technician video showing tire/tread wear but was unable to download here — perhaps due to length. Happy to forward if you want it.

NHTSA ID
11725698
Incident
Mar 4, 2026
Driver assistanceElectrical
Filed Dec 28, 2025

13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.

NHTSA ID
11707324
Incident
Jun 13, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2081477_4

ELECTRICAL SYSTEM

This bulletin provides in overview of the combined software update.

TSB_2082223_3

ELECTRICAL SYSTEM

This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).

TSB_2080711_4

STEERING

This bulletin provides information when DTC B200009 Control Module faulty" is present.

TSB_2081403_3

ELECTRICAL SYSTEM

This bulletin provides informatoinw hen the driver assist systems and traffice sign recognition is sometimes inoperable; DTC U198C00; U147C00, U194E00.

TSB_2082226_2

ELECTRICAL SYSTEM

This bulletin is an aid supportin gthe combined softare update 03.11.00/C (28.14.01) KD2*.

TSB_2080913_5

STRUCTURE:BODY

This bulletin provides information when the rear lid does not open or close fully; SW version 0231 on DA 0046.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing720—
2024800—
2023800—
2022620—
2021750—
2020604047.5
2019123046.2
2018366060.0
2017020—
2016730—
2015830—
2014283044.0
2013353057.8
2012220037.7
2011240032.6
2010340029.6
2009111031.0
2008510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.