RoadVitals

2017 Audi A5

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Audi A5. 2 safety recalls have been issued covering this model year; and 730 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V229000

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Apr 11, 2018
342,867 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
The risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc.Manufacturer number 19N3/19N4View on NHTSA.gov
17V002000

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Jan 3, 2017
342,867 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
The risk: If the coolant pump overheats, it can increase the risk of a fire.
The remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Volkswagen Group of America, Inc.Manufacturer number 19M1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

SM 49-2026

SERVICE BRAKES

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

TSB_2080517_5

ELECTRICAL SYSTEM

This bulletin provides information when the starter battery is discharged or malfunctioning.

TSB_2075199_3

ELECTRICAL SYSTEM

This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).

TSB_2022032_13

ELECTRICAL SYSTEM

This bulletin provides information to aid in diagnosing the vehicle locking system.

TSB_2082323_2

ENGINE

This bulletin provides information when the engine is not runing smoothly; all gas engines.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026100—
2025820—
2024800—
2023800—
2022720—
2021850—
2020604046.6
2019123046.1
2018386059.2
2017Viewing020—
2016730—
2015830—
2014283044.0
2013353057.8
2012220032.6
2011250040.9
2010340029.6
2009111031.0
2008510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.