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2019 Audi A5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 21, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 26, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2019 Audi A5, most frequently naming the driver assistance, steering and interior & seats categories. 3 safety recalls have been issued covering this model year; and 997 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance635.3%
  • Steering317.6%
  • Interior & seats211.8%
  • Electrical211.8%
  • Suspension15.9%
  • Body & structure15.9%
  • Other / unspecified15.9%
  • Airbags15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V034000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY; TIRES

Jan 26, 2022
31,058 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Volkswagen Group of America, Inc.Manufacturer number 42L5View on NHTSA.gov
21V874000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER; SEATS

Nov 10, 2021
208,332 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
The risk: A disabled passenger air bag increases the risk of injury in the event of a crash.
The remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Volkswagen Group of America, Inc.Manufacturer number 74E3View on NHTSA.gov
21V295000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Apr 26, 2021
40,993 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
The risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
The remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Volkswagen Group of America, Inc.Manufacturer number 42L1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 12
Driver assistanceElectrical
Filed Jan 21, 2025

I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that. While sitting at the light it stalled out, manually crank it up attempt to get thru the light and it cuts off leaving my son and I stranded dead center of the intersection leaving the two of us sitting ducks. I look and there is traffic coming and we were nearly taken out by an oncoming vehicle after my 5th attempt to start up the car before finally pulling off. Prior I was alone in traffic where the auto stop again malfunctioned, cut off, and caused me to roll backwards almost hitting a vehicle behind me. The cruise control also malfunctions at random. This vehicle has become not only a high risk but a danger to operate on any highway at this point and I've only had it 2 years. It is an extremely beautiful car, but is not worth my life, my son's, or anyone else sitting in the car.

NHTSA ID
11637225
Incident
Jan 21, 2025
Driver assistanceElectrical
Filed May 8, 2024

The contact owns a 2019 Audi A5. The contact stated while starting the vehicle and shifting into reverse(R), the message "SOS System Deactivated" was displayed, and the rearview camera became inoperable. The contact shifted to park(P) and shifted back to reverse(R); however, the failure persisted. The contact stated upon restarting the vehicle and shifting to reverse(R), the rearview camera became operable, but the message "SOS System Deactivated" was displayed. Additionally, the contact stated that while his wife was at a complete stop two weeks later, the Audi pre-sense warning light illuminated, and an alarm sounded. The windows rolled up independently, and the front driver's side seat belt tightened around the waist of the contact's wife. The contact stated that the seat belt untightened, and his wife was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 25,000.

NHTSA ID
11587709
Incident
Apr 30, 2024
Mileage
25,000 mi
Steering
Filed Jan 4, 2023

Hello, I was driving down highway at 55mph when my Electric Power steering Failed suddenly. I almost crashed to the barrier as I was in the passing lane. My steering failure message popped up on my instrument cluster and steering wheel became stiff. I had my mom and niece in the vehicle with me. This vehicle could had hurt all three of us. It is difficult to turn the steering wheel now. Failure message is still active.

NHTSA ID
11500191
Incident
Jan 2, 2023
AirbagsInterior & seats
Filed Jun 21, 2022

The contact owns a 2019 Audi A5. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11470284
Incident
Jan 1, 2022
Interior & seats
Filed Jun 2, 2022

The contact owns a 2019 Audi A5. The contact stated while the vehicle was parked with the engine running, all four doors of the vehicle locked independently while she was outside of the vehicle and in possession of the keys. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. There was no warning light illuminated. The contact’s son who was occupying the vehicle assisted her in unlocking the doors. The contact stated that the failure reoccurred while her two-year-old daughter was in the car seat on the rear passenger’s side. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. The contact was finally able to unlock the vehicle with the assistance of the fire department. Additionally, the contact stated that the child safety lock of the vehicle was manual and would unlock inadvertently while driving, which made it possible for her daughter to open the door. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

NHTSA ID
11467198
Incident
Nov 2, 2021
Mileage
20,000 mi
Steering
Filed Jan 3, 2022

The contact owns a 2019 Audi A5. The contact stated that while driving approximately 50 MPH, the "Steering Malfunction" message displayed on the instrument panel and continued flashing. Moments later the steering wheel was extremely difficult to turn in either direction. The vehicle was later towed to the local dealer who discovered that the power steering module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 17,000.

NHTSA ID
11445976
Incident
Dec 9, 2021
Mileage
17,000 mi
Other / unspecifiedSteeringSuspension
Filed Oct 8, 2021
Crash reported

I was driving when the rear of my car began vibrating, then fishtailing and I lost control and hit a curb resulting in mostly forward damage. In reviewing the Preliminary Estimate from the auto-shop and insurance adjuster, there was quite a bit of damage to the Rear Suspension including a broken Trailing arm lock nut, washer, and bolt, as well as the Protector lining, lower control arm, its lock nut and the control arm mount bolt. The broken rear axle components caused me to lose control of my vehicle resulting in forward impact with a curb. My car was deemed a total loss with $28K in estimated repairs.

NHTSA ID
11436024
Incident
Sep 21, 2021
Driver assistance
Filed Sep 13, 2021

On three different occasions, I have experienced automatic emergency braking of the car which, rather than keeping me safe, placed me in a very dangerous situation. Each time, I was in a controlled intersection on a green light and in the left turn lane, with oncoming traffic also having a green light. When it was amply safe to make the left turn, with oncoming traffic at a safe distance from the intersection, I began my left turn. Just as my car was turning in front of that oncoming traffic, and just as I needed to proceed safely and promptly through the intersection, the Pre-Sense system jammed on the brakes, stopping my car in the path of oncoming traffic. In the time it took to get over the shock of that happening and finish the turn, and if the oncoming traffic had not been paying attention, serious accidents could have resulted. Please note that all three of these incidents occurred with the Pre-Sense system set at its least sensitive position. I have since turned the system off completely. I have not contacted the dealer or the manufacturer.

NHTSA ID
11432815
Incident
Aug 3, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2081573_4

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2081573_3

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025720—
2024800—
2023800—
2022620—
2021750—
2020604047.5
2019Viewing123046.2
2018366060.0
2017020—
2016730—
2015830—
2014283044.0
2013353057.8
2012220037.7
2011240032.6
2010340029.6
2009111031.0
2008510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.