RoadVitals

2019 Volkswagen Passat

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 16, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 22, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2019 Volkswagen Passat, most frequently naming the electrical, brakes and fuel system categories. 1 safety recall has been issued covering this model year; and 530 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical423.5%
  • Brakes317.6%
  • Fuel system211.8%
  • Engine211.8%
  • Powertrain (other)211.8%
  • Interior & seats15.9%
  • Visibility15.9%
  • Steering15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V389000

EXTERIOR LIGHTING:HEADLIGHTS

May 22, 2019
662,185 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
The remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Volkswagen Group of America, Inc.Manufacturer number 94L9View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 12
Brakes
Filed Mar 16, 2025

Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a moments notice. Yes the problem has been confirmed. No it hasn't been inspected. No there isn't a warning.

NHTSA ID
11648532
Incident
Jan 7, 2025
Fuel system
Filed Oct 13, 2022

The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced the fuel injector. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 40,000.

NHTSA ID
11489175
Incident
Oct 1, 2022
Mileage
40,000 mi
BrakesDriver assistanceElectrical
Filed Sep 10, 2020

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID
11354266
Incident
Feb 1, 2020
Mileage
15,000 mi
EngineFuel system
Filed Feb 5, 2020

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP

NHTSA ID
11307253
Incident
Mar 29, 2019
Mileage
6,000 mi
ElectricalEngine
Filed Dec 17, 2019

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

NHTSA ID
11289555
Incident
Feb 22, 2019
Mileage
9 mi
Electrical
Filed Nov 26, 2019

WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING ME KNOW THE REMOTE START WOULD NOT WORK. I HAD TO FIND OUT MYSELF ON A COLD MORNING. I EVEN CALLED TO LET THEM KNOW WHAT WAS GOING ON AND THEY HAD ME BRING IT IN EVEN THOUGH THEY ALREADY KNEW THERE WAS AN ISSUE. HOW CAN VW GET AWAY WITH SELLING A FEATURE ON A VEHICLE THAT DOES NOT WORK A YEAR AFTER THEY ARE AWARE OF IT?

NHTSA ID
11282393
Incident
Oct 6, 2019
Mileage
3,500 mi
Powertrain (other)
Filed Nov 26, 2019

WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM SAYING THEY KNOW IT'S AN ISSUE AND HOPEFULLY VW COMES OUT WITH A SOFTWARE FIX. IT'S NOT COMFORTING KNOWING THAT THE DEALERSHIP KNOWS THERE'S AN ISSUE AND NOTHING IS BEING DONE.

NHTSA ID
11282392
Incident
Jul 1, 2019
Mileage
300 mi
Interior & seats
Filed Nov 12, 2019

ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL HEAT AND HEATED SEATS AND DROVE BACK HOME WITH OUT ANY HEAT IN 15 F . ON ARRIVAL WE NOTICED THAT THE HEATED SEAT GOT SO HOT THAT IT BURNT A HOLE IN THE DRIVER CAR SEAT AND MELTED THE LEATHER . WE ALL GOT EXTREMELY SCARED OF A POSSIBLE FIRE IN THE CAR AND COULD HAD GOT INJURED OR STRANDED ON A VERY COLD DAY. THERE ARE 100'S OF SIMILAR ISSUES POSTED ONLINE BUT I AM NOT SURE WHY THIS IS NOT BEING FIXED. IF THE CLOTHS FIRE CATCHES ON AND WE ARE ON A FREEWAY AT A HIGH SPEED THEN MY FAMILY'S LIFE COULD BE ENDANGERED IF I LOOSE CONTROL BECAUSE OF THIS BURN. THE CAR IS 2019 JANUARY VW PASSAT BOUGHT FROM VW AND IS ALMOST BRAND NEW . I HAVE TAKEN A DEALER APPOINTMENT AND WILL BE VISITING ON 11/16/2019 TO GET THIS CHECKED AND PROBABLY FIXED. BUT SHOULD I TRUST THAT THIS WONT HAPPEN AGAIN ?

NHTSA ID
11279616
Incident
Nov 11, 2019
Mileage
17,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Passat by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022110043.3
2021181050.0
2020153052.1
2019Viewing121030.5
2018454060.4
20171097057.0
20161065053.0
20152437053.4
201459310359.4
20137489360.1
201248311360.1
2011160253.8
20101634354.9
20091464157.8
20081684047.4
20072627152.9
20065767153.3
20051484361.4
20042794362.2
20036347667.2
20026364963.1
20014304760.2
20005075762.0
19996646858.6
19983315658.1
1997701245.7
19961421448.2
1995931246.2
1994251243.2
1993683364.3
1992391042.3
1991241037.0
1990342050.1
1989010—
1988010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.