2019 MINI Cooper

Certain 2019 MINI and BMW models are equipped with older evaporators that are not lined correctly to prevent aluminum corrosion from the new R-1234yf refrigerant, causing premature leaks of the refrigerant into the cabin while driving. Exposure to the refrigerant can cause severe irritations including dizziness, sudden and uncontrollable pain in the eyes and bursts of tears while driving. This has happened to me multiple times, until I stopped using AC completely.

NHTSA ID

11718564

Incident

Oct 15, 2025

I’ve been experiencing headaches, dizziness, and sudden tearing episodes while driving and the tearing only happens while driving my MINI. A few of these episodes have occurred on the highway, the painful eye irritation and crazy tearing made it very difficult to keep my eyes open, which has been super dangerous. I forced myself to keep at least one eye open to pull over, and fortunately I'm still alive. I recently found that these symptoms are probably linked to the premature failure (at 10k miles) of the AC system and exposure to the refrigerant leaked from the vent. I noticed AC hissing noise a few days after my warranty expired at only 10k miles, the dealer found super low refrigerant but could not find any leak. They recharged it and said my car was good, but noise came back after 3 months. They were still not able to find the leak, and asked me to replace one part at a time until it's fixed. I called MINI, MINI helped the dealer to find leak from compressor and replaced it. I mentioned a weird odor every time I start my car but they didn't investigate further. The noise came back again after 5 months (at 12k miles). I brought it to another dealer (since I moved) and two independent mechanics (as the previous dealer has been very incompetent), all diagnosed leak from evaporator because of the odor and that the cabin air filter has refrigerant dye all over it upon checking. The previous dealer didn't check the filter at all according to my dash camera, and because of the same odor, the timeline of the repeated failures, I believe the evaporator leak also happened at 10k miles. And one of the independent mechanics who specializes in BMW and MINI mentioned he had seen quite a few such cases in 2018 and 2019 MINIs. I think failure of two major AC components at such low mileage isn't normal, and the unexpected headache, dizziness, and strong eye irritation while driving are super dangerous. The repair cost for the defects should not be customers' responsibility.

NHTSA ID

11688267

Incident

Sep 10, 2024

my vehicle only has 23000 how is it that vehicle with low miles and 5 yrs old and there telling me that engine mounts are cracked what mini cooper said was that the reason why is because there made out of plastic . how can this be legal what holds the engine in place made from plastic ? i think this need to be investigated and looked into is not safe and is not fair to the consumer to have to pay for this bad choice in design .

NHTSA ID

11583487

Incident

Apr 10, 2024

Car sent a message about vehicle stabilization initiation in the middle of the road. I could barely turn the steering wheel and change the lane. Authorized dealer service center tells me it’s a click and drive wiring malfunction issue. I was on the way to the airport via toll road and highway. Continue to drive with the stabilization in progress could caused me an accident for not being able to move the wheel smoothly.

NHTSA ID

11554951

Incident

Nov 10, 2023

*The condensate drain hose is not properly draining the condensate from the vehicle. *Breathing in mold and didn't know it *Yes the problem was confirmed by the dealer *The dealer inspected *no warnings, no recalls

NHTSA ID

11552302

Incident

Oct 9, 2023

I am writing regarding the failure of the steering column on my 2019 Mini Cooper Hardtop. The incident occurred on December 31, 2022. I drove my car to a residential location in Seattle, parked and locked the vehicle. When I returned to my car and started it up to move it, I realized I had no control of the car because the steering wheel was spinning uncontrollably. When the car was towed to Seattle Mini, the AAA tow truck driver and the dealership service department personnel receiving the car said they had seen nothing like this before. Seattle Mini takes the position that the steering column was forcibly broken due to an accident which is not the case. I’m very concerned about the safety of this vehicle and not comfortable with Seattle Mini’s theory as to the cause of the failure since no accident or “great force” event occurred as described in the service department video. If this had occurred while I was on-route to the location where the car was parked, the outcome could have been catastrophic. We would like to confer with you this coming week on the best course of action to address this situation. Thank You.

NHTSA ID

11501907

Incident

Dec 31, 2022

Foul odor coming from vents when starting up AC, and after turning off for 10 - 15 minutes.

NHTSA ID

11482310

Incident

May 1, 2020

Center console phone charger Center console is and enclosed component and when a cell phone is placed in the console and used for Bluetooth navigation and or phone calls it shuts down the system. The phone heats to such a temp that all phone operations and interaction with the vehicle system freeze or shut down and the phone continues to heat. I have spoken to the dealership and have been told it's a problem. When I communicated to MINI USA they acted as if this had never been reported. As far as warnings all car play functions slow down then freezes, and all functions stop. The phone had become so hot I was afraid it may cause a fire or explode the battery. This process usually takes an hour or so to happen.

NHTSA ID

11481612

Incident

Jun 11, 2022

Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.

Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.

MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.