RoadVitals

2019 Volkswagen Passat Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 16, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Volkswagen Passat, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical423.5%
  • Brakes317.6%
  • Fuel system211.8%
  • Engine211.8%
  • Powertrain (other)211.8%
  • Interior & seats15.9%
  • Visibility15.9%
  • Steering15.9%
  • Driver assistance15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID 11354266 · filed Sep 10, 2020

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

NHTSA ID 11289555 · filed Dec 17, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a moments notice. Yes the problem has been confirmed. No it hasn't been inspected. No there isn't a warning.

NHTSA ID 11648532 · filed Mar 16, 2025

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID 11354266 · filed Sep 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced the fuel injector. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 40,000.

NHTSA ID 11489175 · filed Oct 13, 2022

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP

NHTSA ID 11307253 · filed Feb 5, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP

NHTSA ID 11307253 · filed Feb 5, 2020

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

NHTSA ID 11289555 · filed Dec 17, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM SAYING THEY KNOW IT'S AN ISSUE AND HOPEFULLY VW COMES OUT WITH A SOFTWARE FIX. IT'S NOT COMFORTING KNOWING THAT THE DEALERSHIP KNOWS THERE'S AN ISSUE AND NOTHING IS BEING DONE.

NHTSA ID 11282392 · filed Nov 26, 2019

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELERATE. DUE TO THE VEHICLE BEING THE R-LINE, IT DRIFTS ALL OVER THE ROAD. I HAVE HAD 4 WHEEL ALIGNMENTS ON THE CAR WITH ONLY 6400 MILES ON IT.

NHTSA ID 11278248 · filed Nov 5, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL HEAT AND HEATED SEATS AND DROVE BACK HOME WITH OUT ANY HEAT IN 15 F . ON ARRIVAL WE NOTICED THAT THE HEATED SEAT GOT SO HOT THAT IT BURNT A HOLE IN THE DRIVER CAR SEAT AND MELTED THE LEATHER . WE ALL GOT EXTREMELY SCARED OF A POSSIBLE FIRE IN THE CAR AND COULD HAD GOT INJURED OR STRANDED ON A VERY COLD DAY. THERE ARE 100'S OF SIMILAR ISSUES POSTED ONLINE BUT I AM NOT SURE WHY THIS IS NOT BEING FIXED. IF THE CLOTHS FIRE CATCHES ON AND WE ARE ON A FREEWAY AT A HIGH SPEED THEN MY FAMILY'S LIFE COULD BE ENDANGERED IF I LOOSE CONTROL BECAUSE OF THIS BURN. THE CAR IS 2019 JANUARY VW PASSAT BOUGHT FROM VW AND IS ALMOST BRAND NEW . I HAVE TAKEN A DEALER APPOINTMENT AND WILL BE VISITING ON 11/16/2019 TO GET THIS CHECKED AND PROBABLY FIXED. BUT SHOULD I TRUST THAT THIS WONT HAPPEN AGAIN ?

NHTSA ID 11279616 · filed Nov 12, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

WINDSHIELD BEGAN CRACKING IN THE MIDDLE FROM PASSENGER SIDE TOWARD DRIVER SIDE. NO ROCK OR OTHER DEBRIS HIT WINDSHIELD. IT IS A CONTINUOUS CRACK THAT IS A FINE LINK CRACK THAT CONTINUES TO SPREAD.

NHTSA ID 11231408 · filed Jul 12, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELERATE. DUE TO THE VEHICLE BEING THE R-LINE, IT DRIFTS ALL OVER THE ROAD. I HAVE HAD 4 WHEEL ALIGNMENTS ON THE CAR WITH ONLY 6400 MILES ON IT.

NHTSA ID 11278248 · filed Nov 5, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID 11354266 · filed Sep 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .