RoadVitals

1996 Volkswagen Passat

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
142
Latest Feb 6, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 18, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
5 injuries, 0 deaths reported

Overview

Our database contains 142 NHTSA owner-reported complaints for the 1996 Volkswagen Passat, most frequently naming the electrical, interior & seats and visibility categories. 1 safety recall has been issued covering this model year; 4 NHTSA investigations name it; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V256000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Sep 18, 2002
10,450 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE.
The risk: IF SUCH FAILURES OCCUR WHILE THE VEHICLE IS IN USE AT NIGHT OR IN RAINY OR SNOWY WEATHER, A CRASH COULD OCCUR.
The remedy: DEALERS WILL REPLACE THE ELECTRICAL PART OF THE IGNITION SWITCH ASSEMBLY. OWNER NOTIFICATION BEGAN NOVEMBER 20, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
VOLKSWAGEN OF AMERICA,INCManufacturer number WQView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA00028ClosedEngineering Analysis

FUEL TANK PUNCTURE

Opened Dec 28, 2000
Closed Jan 29, 2002
VEHICLE SPEED CONTROL:LINKAGESLed to recall 02V026000
EA00020ClosedEngineering Analysis

LIGHT AND /WINDSHIELD WIPERS

Opened Aug 10, 2000
Closed Oct 9, 2002

There is no summary currently available

EXTERIOR LIGHTINGLed to recall 02V256000
PE00033ClosedPreliminary Evaluation

FUEL TANK PUNCTURE

Opened Aug 10, 2000
Closed Dec 28, 2000

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

VEHICLE SPEED CONTROL:LINKAGES
PE00006ClosedPreliminary Evaluation

LIGHTS AND/OR WINDSHIELD WIPER OBSCURED

Opened Feb 2, 2000
Closed Aug 10, 2000

There is no summary currently available

EXTERIOR LIGHTING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 142
Interior & seats
Filed Feb 6, 2015

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10681805
Incident
Dec 5, 2013
Mileage
120,000 mi
Engine
Filed Jul 4, 2011

I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR

NHTSA ID
10410385
Incident
Jul 4, 2011
Mileage
86,000 mi
Engine
Filed Nov 12, 2010

HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR

NHTSA ID
10365537
Incident
Nov 12, 2010
Mileage
115,017 mi
Engine
Filed Aug 18, 2008

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SELLER STATED THAT IT WAS A MINOR ISSUE. THE CHECK ENGINE LIGHT WAS RESET AND ILLUMINATED AGAIN TWO DAYS LATER. IN ADDITION, THE VEHICLE WOULD CONSTANTLY OVERHEAT. THERE WERE NO SIGNS OF THE VEHICLE OVERHEATING WHILE DRIVING; HOWEVER, RADIATOR FLUID WOULD SPILL OUT OF THE VEHICLE WHEN IT WAS PARKED. THE RADIATOR, TIMER, WATER PUMP, AND SENSORS WERE REPLACED ON THE VEHICLE, BUT NONE OF THE REPAIRS REMEDIED THE FAILURE. NHTSA CAMPAIGN ID NUMBER 95V178000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 1995 PASSAT IS IDENTICAL TO THE FAILURE SHE IS EXPERIENCING. THE FAILURE MILEAGE WAS 117,000 AND CURRENT MILEAGE WAS 136,000. UPDATED 09/10/08. *LJ UPDATED 09/16/08. *JB

NHTSA ID
10238766
Incident
Oct 1, 2006
Mileage
117,000 mi
Electrical
Filed Aug 4, 2008

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID
10236875
Incident
May 10, 2008
Exterior lighting
Filed Jun 2, 2008

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA ID
10229638
Incident
Jun 2, 2008
Mileage
140,000 mi
Visibility
Filed Jan 4, 2008

HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN

NHTSA ID
10213657
Incident
Dec 13, 2007
Mileage
83,900 mi
Electrical
Filed Nov 27, 2007

THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR

NHTSA ID
10210117
Incident
Jan 26, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V941901201152115

EQUIPMENT:ELECTRICAL

Updated to include additional models and model year applicability.

SM 33-2019

EQUIPMENT

The part number listed in the document is to be returned if it meets the criteria provided.

V941901-2011521

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.

SM 44-2017 EN

EQUIPMENT

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

VHW-17-11

EQUIPMENT

VAS 6154 Replacement Part Setup Guide

1-2017 Update

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Passat by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022110043.3
2021181050.0
2020153052.1
2019121030.5
2018454060.4
20171097057.0
20161065053.0
20152437053.4
201459310359.4
20137489360.1
201248311360.1
2011160253.8
20101634354.9
20091464157.8
20081684047.4
20072627152.9
20065767153.3
20051484361.4
20042794362.2
20036347667.2
20026364963.1
20014304760.2
20005075762.0
19996646858.6
19983315658.1
1997701245.7
1996Viewing1421448.2
1995931246.2
1994251243.2
1993683364.3
1992391042.3
1991241037.0
1990342050.1
1989010—
1988010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.