EXTERIOR LIGHTING:HEADLIGHTS
1997 Volkswagen Passat
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 70 NHTSA owner-reported complaints for the 1997 Volkswagen Passat, most frequently naming the visibility, electrical and engine categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 52 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 1997 | 1 | 1 |
| Sep 1997 | 1 | 2 |
| Oct 1997 | 1 | 3 |
| Dec 1997 | 1 | 4 |
| Jun 1998 | 1 | 5 |
| Sep 1998 | 1 | 6 |
| Oct 1998 | 1 | 7 |
| Jan 1999 | 1 | 8 |
| Mar 1999 | 1 | 9 |
| May 1999 | 1 | 10 |
| Aug 1999 | 1 | 11 |
| Sep 1999 | 2 | 13 |
| Dec 1999 | 1 | 14 |
| Jan 2000 | 1 | 15 |
| Feb 2000 | 1 | 16 |
| May 2000 | 1 | 17 |
| Sep 2000 | 1 | 18 |
| Jan 2001 | 1 | 19 |
| May 2001 | 1 | 20 |
| Jun 2001 | 2 | 22 |
| Jul 2001 | 2 | 24 |
| Aug 2001 | 2 | 26 |
| Oct 2001 | 1 | 27 |
| Mar 2002 | 1 | 28 |
| May 2002 | 1 | 29 |
| Aug 2002 | 1 | 30 |
| Oct 2002 | 2 | 32 |
| Nov 2002 | 1 | 33 |
| May 2003 | 1 | 34 |
| Aug 2003 | 1 | 35 |
| Oct 2003 | 1 | 36 |
| Dec 2003 | 1 | 37 |
| Jan 2004 | 3 | 40 |
| Mar 2004 | 2 | 42 |
| Apr 2004 | 1 | 43 |
| May 2004 | 2 | 45 |
| Aug 2004 | 1 | 46 |
| Oct 2004 | 1 | 47 |
| Dec 2004 | 3 | 50 |
| Mar 2005 | 3 | 53 |
| May 2005 | 1 | 54 |
| Sep 2005 | 2 | 56 |
| Oct 2005 | 1 | 57 |
| Dec 2005 | 3 | 60 |
| May 2006 | 1 | 61 |
| Aug 2006 | 1 | 62 |
| Oct 2006 | 1 | 63 |
| Jun 2007 | 1 | 64 |
| Sep 2007 | 1 | 65 |
| Oct 2007 | 1 | 66 |
| Feb 2008 | 1 | 67 |
| Jun 2008 | 1 | 68 |
| Sep 2008 | 1 | 69 |
| May 2012 | 1 | 70 |
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility1920.9%
- Electrical1819.8%
- Engine1314.3%
- Interior & seats1213.2%
- Body & structure77.7%
- Transmission44.4%
- Brakes44.4%
- Airbags33.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FUEL TANK PUNCTURE
FUEL TANK PUNCTURE
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT A FIRE ERUPTED SPONTANEOUSLY INSIDE THE DASHBOARD WHICH CAUSED ALL OF THE WIRES TO MELT AND THE WINDSHIELD TO FRACTURE. THE FIRE DEPARTMENT WAS CONTACTED WHO DETERMINED THAT THE FIRE STARTED IN THE AREA WHERE THE IGNITION WAS LOCATED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. UPDATED 6/12/12 *CN THE CONSUMER STATED THE FIRE OCCURRED IN THE AREA OF THE IGNITION AND LOCKING COMPONENTS WERE SERVICE, REPLACED AND REMOVED 15 DAYS BEFORE THE FIRE. THE FIRE DEPT DETERMINED THE FIRE STARTED IN THE IGNITION.
- NHTSA ID
- 10457713
- Incident
- May 5, 2012
- Mileage
- 200,000 mi
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHENEVER THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPERS OR HEADLIGHTS, THEY FAILED TO TURN ON. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.
- NHTSA ID
- 10240603
- Incident
- Jul 21, 2008
- Mileage
- 60,000 mi
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE AIR CONDITIONING BEGAN TO BLOW HOT AIR. HE EXITED THE VEHICLE AND DISCOVERED WATER LEAKING FROM THE UNDERCARRIAGE. HE BELIEVES THAT THE HEATER CORE MAY HAVE FAILED. THE CURRENT AND FAILURE MILEAGES WERE 157,000.
- NHTSA ID
- 10230298
- Incident
- Jun 7, 2008
- Mileage
- 157,000 mi
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. THE CONTACT HAS TAKEN HIS VEHICLE TO THE GARAGE AND THE DEALER EIGHT TIMES. THE ENGINE HEAD WAS REPLACED AT 42,000 MILES AND THE TURBO CHARGE IS CURRENTLY FAILING. THE CONTACT STATED THAT THE REPAIRS COST MORE THAN THE ACTUAL PRICE OF THE VEHICLE. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE REPLACED IN ORDER TO CORRECT THE TURBO CHARGE. THE REPLACEMENT WOULD COST $1,000. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR
- NHTSA ID
- 10219330
- Incident
- Nov 6, 2007
- Mileage
- 38,000 mi
ON SUNDAY, AUGUST 5TH, 2007, WHILE DRIVING THE CAR WITH MY 7 YEAR OLD SON IN THE BACK SEAT, DENSE, NOXIOUS 'STEAM'/SMOKE BEGAN TO COME OUT OF ALL VENTS AND AROUND THE DASH AREA IN MY WELL-MAINTAINED VOLKSWAGEN. HOT COOLANT ALSO LEAKED INTO THE PASSENGER COMPARTMENT OF MY PASSAT ON THE DRIVER'S SIDE. NOTE THAT THIS OCCURRED WHILE AIR CONDITIONING (A/C) WAS ON & CONTINUED TO POUR OUT OF VENTS WITHOUT A/C ON. MY 'LOW COOLANT' INDICATOR LIGHT (RED LED IN INSTRUMENT CLUSTER) ALSO BEGAN FLASHING. FORTUNATELY, I WAS ABLE TO GET THE CAR (AND MY SON) HOME WITHOUT OVERHEATING AFTER STOPPING ON THE SIDE OF A BUSY WASHINGTON DC THOROUGHFARE (WISCONSIN AVENUE), OPENING THE FOGGED-UP WINDOWS, CLEANING THE INTERIOR OF THE FRONT WINDSHIELD, AND REFILLING THE COOLANT RESERVOIR/'OVERFLOW' TANK WITH ANTIFREEZE PURCHASED NEARBY. SINCE THE 'STEAM' SMELLED LIKE COOLANT/ANTIFREEZE, I IMMEDIATELY SUSPECTED THAT THIS WAS DUE TO A FAILURE OF MY CAR'S HEATER CORE. I SUBSEQUENTLY CONFIRMED THIS DIAGNOSIS AFTER DROPPING OFF THE PASSAT AT MY LONG-TIME, CERTIFIED, MECHANIC, BEAHM'S AUTO SERVICE OF SILVER SPRING MARYLAND. BEAHM'S DIAGNOSED, BUT DID NOT REPLACE MY HEATER CORE ON TUESDAY, AUGUST 7TH, 2007 (THE HEATER CORE HAS BEEN TEMPORARILY BYPASSED SO THAT THE CAR COULD BE DRIVEN WITHOUT ADDITIONAL COOLANT LOSS OR OF THE CAR'S WINDOWS/INTERIOR). MY PASSAT IS OTHERWISE IN EXCELLENT, WELL-MAINTAINED CONDITION WITH ONLY 116,000 MILES, NO ACCIDENTS, AND IT PASSED WASHINGTON DC SAFETY AND EMISSIONS INSPECTION IN AUGUST, 2007. *TR
- NHTSA ID
- 10204707
- Incident
- Aug 5, 2007
- Mileage
- 115,500 mi
VEHICLE VOLKSWAGEN 1997 PASSAT GLX - V6 ENGINE. FULL INSTRUMENT CLUSTER - SPEEDOMETER, TACHOMETER, FUEL GAUGE, DIGITAL CLOCK... EVERYTHING ON IT, DOES NOT OPERATE WHEN OUTSIDE TEMPERATURE IS BELOW 50 DEGREES. CAR MUST BE DRIVEN FOR 10MIN., OR ABOUT 8-12 MILES, BEFORE INSTRUMENT CLUSTER RETURNS TO NORMAL FUCTION. CAR IS BEING DRIVEN WITHOUT FUNCTIONING SPEEDOMETER, AND IT IS DIFFICULT TO ESTIMATE MY SPEED AND DOES NOT FEEL SAFE. THERE WERE NO SIGNIFICANT EVENTS LEADING UP TO THE FAILURE, EXCEPT INSTRUMENT CLUSTER WOULD MAKE A BUZZING NOISE WHEN CAR STARTED AND TRIP MILEAGE WOULD RESET. THIS STARTED A FEW MONTHS BEFORE COMPLETE FAILURE BEGAN. THIS PROBLEM GETS WORSE AS TIME PASSES, AS THE INSTRUMENT CLUSTER PROBLEM OCCURS IN WARMER WEATHER NOW. PROBLEM USED TO OCCUR WHEN TEMPERATURE WAS BELOW 35 DEGREES. NOW HAPPENS AT 50 DEGREES. *TR
- NHTSA ID
- 10203187
- Incident
- Feb 1, 2007
- Mileage
- 86,000 mi
HEATER CORE FAILED- CLOUDING THE WINDOW TO A DEGREE THAT WE NEARLY HAD AN ACCIDENT BEFORE WE COULD GET THE CAR PULLED OVER.
- NHTSA ID
- 10192704
- Incident
- Jun 4, 2007
- Mileage
- 125,952 mi
VARIOUS ELECTRONIC COMPONENTS FAILED WHILE DRIVING--WINDSHIELD WIPERS, LIGHTS, DEFROST MOTOR--ON A VERY DARK, RAINY MORNING, CAUSING A DANGEROUS SITUATION AND A NEAR-ACCIDENT. MANUFACTURER PREVIOUSLY WARNED OF 'IGNITION SWITCH FAILURE', BUT WOULD ONLY REPAIR AFTER FAILURE AND BEFORE 10 YRS OR 100,000 MILES. MY CAR HAS 100,600 MILES. MANUFACTURER REFUSES TO BEAR THE REPAIR COST FOR THIS KNOWN DEFECT THAT COULD HAVE CAUSED A SERIOUS ACCIDENT. *NM
- NHTSA ID
- 10171239
- Incident
- Oct 18, 2006
- Mileage
- 100,600 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
EQUIPMENT:ELECTRICAL
Updated to include additional models and model year applicability.
EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
ELECTRICAL SYSTEM; EQUIPMENT
Alternative method for radio code retrieval.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 0 | 0 | 0 | — |
| 2022 | 11 | 0 | 0 | 43.3 |
| 2021 | 18 | 1 | 0 | 50.0 |
| 2020 | 15 | 3 | 0 | 52.1 |
| 2019 | 12 | 1 | 0 | 30.5 |
| 2018 | 45 | 4 | 0 | 60.4 |
| 2017 | 109 | 7 | 0 | 57.0 |
| 2016 | 106 | 5 | 0 | 53.0 |
| 2015 | 243 | 7 | 0 | 53.4 |
| 2014 | 593 | 10 | 3 | 59.4 |
| 2013 | 748 | 9 | 3 | 60.1 |
| 2012 | 483 | 11 | 3 | 60.1 |
| 2011 | 16 | 0 | 2 | 53.8 |
| 2010 | 163 | 4 | 3 | 54.9 |
| 2009 | 146 | 4 | 1 | 57.8 |
| 2008 | 168 | 4 | 0 | 47.4 |
| 2007 | 262 | 7 | 1 | 52.9 |
| 2006 | 576 | 7 | 1 | 53.3 |
| 2005 | 148 | 4 | 3 | 61.4 |
| 2004 | 279 | 4 | 3 | 62.2 |
| 2003 | 634 | 7 | 6 | 67.2 |
| 2002 | 636 | 4 | 9 | 63.1 |
| 2001 | 430 | 4 | 7 | 60.2 |
| 2000 | 507 | 5 | 7 | 62.0 |
| 1999 | 664 | 6 | 8 | 58.6 |
| 1998 | 331 | 5 | 6 | 58.1 |
| 1997Viewing | 70 | 1 | 2 | 45.7 |
| 1996 | 142 | 1 | 4 | 48.2 |
| 1995 | 93 | 1 | 2 | 46.2 |
| 1994 | 25 | 1 | 2 | 43.2 |
| 1993 | 68 | 3 | 3 | 64.3 |
| 1992 | 39 | 1 | 0 | 42.3 |
| 1991 | 24 | 1 | 0 | 37.0 |
| 1990 | 34 | 2 | 0 | 50.1 |
| 1989 | 0 | 1 | 0 | — |
| 1988 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.