RoadVitals

1997 Volkswagen Passat

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest May 7, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 11, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 70 NHTSA owner-reported complaints for the 1997 Volkswagen Passat, most frequently naming the visibility, electrical and engine categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 52 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA00028ClosedEngineering Analysis

FUEL TANK PUNCTURE

Opened Dec 28, 2000
Closed Jan 29, 2002
VEHICLE SPEED CONTROL:LINKAGESLed to recall 02V026000
PE00033ClosedPreliminary Evaluation

FUEL TANK PUNCTURE

Opened Aug 10, 2000
Closed Dec 28, 2000

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

VEHICLE SPEED CONTROL:LINKAGES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed May 7, 2012
Fire reported

TL* THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT A FIRE ERUPTED SPONTANEOUSLY INSIDE THE DASHBOARD WHICH CAUSED ALL OF THE WIRES TO MELT AND THE WINDSHIELD TO FRACTURE. THE FIRE DEPARTMENT WAS CONTACTED WHO DETERMINED THAT THE FIRE STARTED IN THE AREA WHERE THE IGNITION WAS LOCATED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. UPDATED 6/12/12 *CN THE CONSUMER STATED THE FIRE OCCURRED IN THE AREA OF THE IGNITION AND LOCKING COMPONENTS WERE SERVICE, REPLACED AND REMOVED 15 DAYS BEFORE THE FIRE. THE FIRE DEPT DETERMINED THE FIRE STARTED IN THE IGNITION.

NHTSA ID
10457713
Incident
May 5, 2012
Mileage
200,000 mi
ElectricalVisibility
Filed Sep 2, 2008

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHENEVER THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPERS OR HEADLIGHTS, THEY FAILED TO TURN ON. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.

NHTSA ID
10240603
Incident
Jul 21, 2008
Mileage
60,000 mi
Visibility
Filed Jun 9, 2008

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE AIR CONDITIONING BEGAN TO BLOW HOT AIR. HE EXITED THE VEHICLE AND DISCOVERED WATER LEAKING FROM THE UNDERCARRIAGE. HE BELIEVES THAT THE HEATER CORE MAY HAVE FAILED. THE CURRENT AND FAILURE MILEAGES WERE 157,000.

NHTSA ID
10230298
Incident
Jun 7, 2008
Mileage
157,000 mi
Engine
Filed Feb 27, 2008

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. THE CONTACT HAS TAKEN HIS VEHICLE TO THE GARAGE AND THE DEALER EIGHT TIMES. THE ENGINE HEAD WAS REPLACED AT 42,000 MILES AND THE TURBO CHARGE IS CURRENTLY FAILING. THE CONTACT STATED THAT THE REPAIRS COST MORE THAN THE ACTUAL PRICE OF THE VEHICLE. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE REPLACED IN ORDER TO CORRECT THE TURBO CHARGE. THE REPLACEMENT WOULD COST $1,000. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR

NHTSA ID
10219330
Incident
Nov 6, 2007
Mileage
38,000 mi
Visibility
Filed Oct 2, 2007
1 injury reported

ON SUNDAY, AUGUST 5TH, 2007, WHILE DRIVING THE CAR WITH MY 7 YEAR OLD SON IN THE BACK SEAT, DENSE, NOXIOUS 'STEAM'/SMOKE BEGAN TO COME OUT OF ALL VENTS AND AROUND THE DASH AREA IN MY WELL-MAINTAINED VOLKSWAGEN. HOT COOLANT ALSO LEAKED INTO THE PASSENGER COMPARTMENT OF MY PASSAT ON THE DRIVER'S SIDE. NOTE THAT THIS OCCURRED WHILE AIR CONDITIONING (A/C) WAS ON & CONTINUED TO POUR OUT OF VENTS WITHOUT A/C ON. MY 'LOW COOLANT' INDICATOR LIGHT (RED LED IN INSTRUMENT CLUSTER) ALSO BEGAN FLASHING. FORTUNATELY, I WAS ABLE TO GET THE CAR (AND MY SON) HOME WITHOUT OVERHEATING AFTER STOPPING ON THE SIDE OF A BUSY WASHINGTON DC THOROUGHFARE (WISCONSIN AVENUE), OPENING THE FOGGED-UP WINDOWS, CLEANING THE INTERIOR OF THE FRONT WINDSHIELD, AND REFILLING THE COOLANT RESERVOIR/'OVERFLOW' TANK WITH ANTIFREEZE PURCHASED NEARBY. SINCE THE 'STEAM' SMELLED LIKE COOLANT/ANTIFREEZE, I IMMEDIATELY SUSPECTED THAT THIS WAS DUE TO A FAILURE OF MY CAR'S HEATER CORE. I SUBSEQUENTLY CONFIRMED THIS DIAGNOSIS AFTER DROPPING OFF THE PASSAT AT MY LONG-TIME, CERTIFIED, MECHANIC, BEAHM'S AUTO SERVICE OF SILVER SPRING MARYLAND. BEAHM'S DIAGNOSED, BUT DID NOT REPLACE MY HEATER CORE ON TUESDAY, AUGUST 7TH, 2007 (THE HEATER CORE HAS BEEN TEMPORARILY BYPASSED SO THAT THE CAR COULD BE DRIVEN WITHOUT ADDITIONAL COOLANT LOSS OR OF THE CAR'S WINDOWS/INTERIOR). MY PASSAT IS OTHERWISE IN EXCELLENT, WELL-MAINTAINED CONDITION WITH ONLY 116,000 MILES, NO ACCIDENTS, AND IT PASSED WASHINGTON DC SAFETY AND EMISSIONS INSPECTION IN AUGUST, 2007. *TR

NHTSA ID
10204707
Incident
Aug 5, 2007
Mileage
115,500 mi
Electrical
Filed Sep 17, 2007

VEHICLE VOLKSWAGEN 1997 PASSAT GLX - V6 ENGINE. FULL INSTRUMENT CLUSTER - SPEEDOMETER, TACHOMETER, FUEL GAUGE, DIGITAL CLOCK... EVERYTHING ON IT, DOES NOT OPERATE WHEN OUTSIDE TEMPERATURE IS BELOW 50 DEGREES. CAR MUST BE DRIVEN FOR 10MIN., OR ABOUT 8-12 MILES, BEFORE INSTRUMENT CLUSTER RETURNS TO NORMAL FUCTION. CAR IS BEING DRIVEN WITHOUT FUNCTIONING SPEEDOMETER, AND IT IS DIFFICULT TO ESTIMATE MY SPEED AND DOES NOT FEEL SAFE. THERE WERE NO SIGNIFICANT EVENTS LEADING UP TO THE FAILURE, EXCEPT INSTRUMENT CLUSTER WOULD MAKE A BUZZING NOISE WHEN CAR STARTED AND TRIP MILEAGE WOULD RESET. THIS STARTED A FEW MONTHS BEFORE COMPLETE FAILURE BEGAN. THIS PROBLEM GETS WORSE AS TIME PASSES, AS THE INSTRUMENT CLUSTER PROBLEM OCCURS IN WARMER WEATHER NOW. PROBLEM USED TO OCCUR WHEN TEMPERATURE WAS BELOW 35 DEGREES. NOW HAPPENS AT 50 DEGREES. *TR

NHTSA ID
10203187
Incident
Feb 1, 2007
Mileage
86,000 mi
Visibility
Filed Jun 7, 2007

HEATER CORE FAILED- CLOUDING THE WINDOW TO A DEGREE THAT WE NEARLY HAD AN ACCIDENT BEFORE WE COULD GET THE CAR PULLED OVER.

NHTSA ID
10192704
Incident
Jun 4, 2007
Mileage
125,952 mi
Electrical
Filed Oct 18, 2006

VARIOUS ELECTRONIC COMPONENTS FAILED WHILE DRIVING--WINDSHIELD WIPERS, LIGHTS, DEFROST MOTOR--ON A VERY DARK, RAINY MORNING, CAUSING A DANGEROUS SITUATION AND A NEAR-ACCIDENT. MANUFACTURER PREVIOUSLY WARNED OF 'IGNITION SWITCH FAILURE', BUT WOULD ONLY REPAIR AFTER FAILURE AND BEFORE 10 YRS OR 100,000 MILES. MY CAR HAS 100,600 MILES. MANUFACTURER REFUSES TO BEAR THE REPAIR COST FOR THIS KNOWN DEFECT THAT COULD HAVE CAUSED A SERIOUS ACCIDENT. *NM

NHTSA ID
10171239
Incident
Oct 18, 2006
Mileage
100,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152115

EQUIPMENT:ELECTRICAL

Updated to include additional models and model year applicability.

SM 33-2019

EQUIPMENT

The part number listed in the document is to be returned if it meets the criteria provided.

TT 91 19 01

ELECTRICAL SYSTEM; EQUIPMENT

Alternative method for radio code retrieval.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Passat by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024000
2023000
2022110043.3
2021181050.0
2020153052.1
2019121030.5
2018454060.4
20171097057.0
20161065053.0
20152437053.4
201459310359.4
20137489360.1
201248311360.1
2011160253.8
20101634354.9
20091464157.8
20081684047.4
20072627152.9
20065767153.3
20051484361.4
20042794362.2
20036347667.2
20026364963.1
20014304760.2
20005075762.0
19996646858.6
19983315658.1
1997Viewing701245.7
19961421448.2
1995931246.2
1994251243.2
1993683364.3
1992391042.3
1991241037.0
1990342050.1
1989010
1988010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.