RoadVitals

1997 Chrysler Cirrus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
69
Latest Sep 18, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Dec 27, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
4 injuries, 0 deaths reported

Overview

Our database contains 69 NHTSA owner-reported complaints for the 1997 Chrysler Cirrus, most frequently naming the engine, brakes and electrical categories. 8 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 97 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E059000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Dec 27, 2010
22,689 units potentially affected
The defect: FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
The risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
09E056000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Oct 9, 2009
5,787 units potentially affected
The defect: QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
The risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
The remedy: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
QUALIS AUTOMOTIVE LLCView on NHTSA.gov
06E091000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 2, 2006
24,358 units potentially affected
The defect: CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
The risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
AIRTEX PRODUCTSView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03011ClosedEngineering Analysis

AUTO TRANS IGNITION-PARK INTERLOCK

Opened Jul 17, 2003
Closed Jan 30, 2004

THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.

POWER TRAIN:AUTOMATIC TRANSMISSIONLed to recall 04V021000
EA99028ClosedEngineering Analysis

STEERING SHAFT BINDING

Opened Sep 10, 1999
Closed Jul 26, 2001

There is no summary currently available

STEERINGLed to recall 01I012000
PE99030ClosedPreliminary Evaluation

STEERING SHAFT BINDING

Opened May 3, 1999
Closed Sep 10, 1999

There is no summary currently available

STEERING
EA97016ClosedEngineering Analysis

LOWER CONTROL ARM BALL JOINT FAILURE

Opened Sep 29, 1997
Closed Nov 20, 1997

BY LETTER DATED NOVEMBER 6, 1997, THE MANUFACTURER ADVISED THIS AGENCY OF ITS DECISION TO INITIATE A SAFETY RECALL CAMPAIGN OF THE SUBJECT VEHICLES TO CORRECT THE DEFECT IDENTIFIED IN THIS EA.THE RECALL WILL ALSO COVER 1996 AND 1997 CHRYSLER CIRRUS/DODGE STRATUS VEHICLES, AS WELL AS 1995 THROUGH 1997 CHRYSLER SEBRING CONVERTIBLE AND PLYMOUTH BREEZE VEHICLES EQUIPPED WITH IDENTICAL LOWER CONTROL ARM BALL JOINTS.AN ESTIMATED TOTAL OF 599,00VEHICLES ARE AFFECTED BY THIS RECALL.THE MANUFACTURER'S INVESTIGATION DISCLOSED THAT PROCESS VARIABILITY, TOGETHER WITH THE BALL JOINT HOUSING COVER CRIMPING OPERATION, CAN RESULT IN AN INEFFECTIVE SEAL THAT PERMITS A LOSS OF LUBRICATION AND ACCELERTED WEAR OF THE BALL JOINT ASSEMBLY.THIS CONDITION CAN LEAD TO FAILURE AND SEPARTION OF THE LOWER CONTROL ARM BALL JOINT.THE RECALL IS IDENTIFIED AS NHTSA 97V-201 AND A COPY OF CHRYSLER'S LETTER TO NHTSA IS ATTACHED HERETO.

SUSPENSIONLed to recall 97V201000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 69
Suspension
Filed Sep 18, 2017

AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.

NHTSA ID
11023986
Incident
Sep 17, 2017
Body & structure
Filed Oct 11, 2011

TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10429469
Incident
Oct 7, 2011
Mileage
130,000 mi
ElectricalEngine
Filed Oct 21, 2009
Fire reported

TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN ALONG WITH THE HORN SWITCH. TWO WEEKS AFTER THE REPAIR THE FUSE FAILED WHEN USING THE HORN. THE DEALER REPLACED THE IGNITION SWITCH, BUT UPON FURTHER INSPECTION SHE NOTICED THAT THE CRANK SHAFT POSITION SENSOR HAD MELTED. THE CONTACT STATED THAT THE FAILURE WAS ELECTRICAL SINCE NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, AND THE VEHICLE CONTINUED TO STALL WITHOUT PRIOR WARNINGS. THE FAILURE MILEAGE WAS UNDER 45,000 . THE CURRENT WAS 99,877.

NHTSA ID
10289254
Incident
Dec 10, 2001
Mileage
99,877 mi
Filed Jun 13, 2008

MY CAR IS A RECALL AN LIKE TO KNOW WERE CAN I TAKE IT TO GET FIXED. *TR

NHTSA ID
10230900
Incident
Jun 13, 2008
Driver assistance
Filed May 18, 2008
Crash reported

OWNED A 1997 CHRYSLER CIRRUS. PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY WHEN CAR ACCELERATED TO AN INCREDIBLE SPEED WITHIN SECONDS. CAR SHOT OUT OF DRIVEWAY, ACROSS STREET INTO NEIGHBORS HOME AND GARAGE. CAR HAS INDICATION OF CONTINUED ACCELERATION AFTER IMPACT WITH RIGHT FRONT TIRE SHOWING THE TREADS NO LONGER EXIST. CAR WAS TOTALED AND HOME/GARAGE DAMAGE WAS OVER $12,000. THANK GOD! NO ONE WAS INJURED OR KILLED! MY FAMILY AND I WILL NEVER OWN ANOTHER CHRYSLER AGAIN! *TR

NHTSA ID
10228119
Incident
Apr 18, 2008
Mileage
92,000 mi
Transmission
Filed Feb 28, 2007
Crash reported

TL*- THE CONTACT PARKED HER 1997 CHRYSLER CIRRUS IN THE DRIVEWAY, REMOVED THE KEYES AND APPROXIMATELY 30-45 SECONDS LATER THE VEHICLE ROLLED OUT OF THE PARKING LOT AND CRASHED INTO THE NEIGHBORS CARPORT. THE VEHICLE WAS PARKED ON A FLAT SURFACE, AND EMERGENCY BRAKE WAS NOT ENGAGED. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED DUE TO A RECALL NOTICE. THE DEALERSHIP ADVISED THE CONTACT THAT THEY REPLACED THE SHIFTER PLUNGER. THE CONTACT IS STILL WAS HAVING THE SAME PROBLEM THE VEHICLE. THE CURRENT MILEAGE WAS 10,4000 MILES. *AK

NHTSA ID
10183799
Incident
Feb 15, 2007
Mileage
104,000 mi
Engine
Filed Sep 6, 2006

DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 3 TO 4 MINUTES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT CLEANED THE CRANKSHAFT IN A REPAIR ATTEMPT, BUT THE VEHICLE CONTINUED TO STALL. UPDATED 10/25/06. *JB

NHTSA ID
10167471
Incident
Sep 6, 2006
Mileage
70,560 mi
Transmission
Filed Jul 11, 2006

TRANSMISSION COOLER LINE LEAK. POTENTIAL OF FIRE OR LOSS OF DRIVE ABILITY OF CAR. THERE HAVE BEEN THREE (3) FAILURES OF THE SAME PART. 10/21/98 AND 4/29/04 AND AGAIN TODAY 7/11/06. *NM

NHTSA ID
10162098
Incident
Jul 11, 2006

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Cirrus by model year
YearComplaintsRecallsInvestigationsIssue Index
2001100—
2000999270.4
1999627460.6
1998697360.9
1997Viewing698465.4
199616011261.2
199536911464.7
1994301—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.