1997 Mazda Protege

TL*THE CONTACT OWNS A 1997 MAZDA PROTG DX. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE INSPECTION, THE MECHANIC INFORMED HIM THAT BOTH THE FRONT AND REAR BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/11/11 *BF UPDATED 11/30/2011 *LN

NHTSA ID

10367075

Incident

Oct 24, 2010

Mileage

99,000 mi

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA ID

10068748

Incident

Oct 15, 2003

Mileage

108,000 mi

CHECK ENGINE LIGHT ILLUMINATED AND ACCELERATION IS POOR.*MR ENCLOSED ARE COPIES OF THE RECEIPTS AND SERVICE BULLETIN ISSUED IN REFERENCE TO THE DEFECTIVE VEHICLE. *CB THE CONSUMER STATED THE PROBLEM WAS FINALLY IDENTIFIED AS A FAULTY VALVEIN CYLINDER #1. *JB

NHTSA ID

10043933

Incident

Apr 1, 2003

AFTER INVESTIGATING "CHECK ENGINE LIGHT" OVER A PERIOD OF 5 MONTHS, IT WAS DETERMINED THAT A VALVE PROBLEM IN THE FIRST CYLINDER WAS CAUSING A LACK OF COMPRESSION AND POOR ENGINE PERFORMANCE. 2 OXYGEN SENSORS WERE REPLACED, AS WELL AS 8 VALVES AND OTHER PARTS, TO SOLVE THE PROBLEM. WE SPENT A TOTAL OF $1791.78 BEFORE THE CAR WAS FIXED. WE LEARNED FROM OUR MAZDA DEALER THAT A SERVICE BULLETIN WAS ISSUED 6/10/98 THAT COVERED THIS PROBLEM. WE COMPLAINED TO THE DEALERSHIP AND THE MAZDA AREA REP, AND NO REIMBURSEMENT WAS ISSUED. *PH

NHTSA ID

10038858

Incident

Apr 22, 2003

Mileage

83,068 mi

CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR *PH

NHTSA ID

10020404

AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER. *AK

NHTSA ID

765324

Incident

Aug 4, 2002

FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.*AK

NHTSA ID

764163

Incident

Jul 2, 2002

THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC

NHTSA ID

566438

Incident

Sep 13, 2001

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.