1993 Mazda Protege

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TL* THE CONTACT OWNS A 1993 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED AND REMAINED STUCK. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED AS TO WHY OTHER MAZDA VEHICLES WERE RECALLED FOR THE SEAT BELTS BUT NOT THE PROTEGE. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 237,000.

NHTSA ID

10420026

Incident

Aug 2, 2011

Mileage

237,000 mi

1) I HAVE A 93 MAZDA 323/PROTEGE AND THE SEAT BELT WERE RECALLED ACCORDING TO THE WEB SIT SAFERCARS.GOV. NHTSA ID NO.97V211000 2)THE SEAT BELT LIGHT WAS ON MY VEHICLE AND THE BELT REFUSES TO MOVE ON THE RAIL SOME TIMES. IN ADDITION THE BUZZER COMES ON WHILE I AM DRIVING AND THE BELT TENDS TO MOVE SLIGHTLY UP AND DOWN WHILE I AM DRIVING. 3) I TOOK THE CAR INTO MAZDA TO HAVE IT LOOKED AT AND THE DEALER SAID THAT ITS GOING TO BE $ 98.95 TO HAVE THE CAR LOOKED AT. IF THEY FIND A PROBLEM THAT IS DIRECTLY RELATED TO THE PARTS ON THE RECALL THEY WOULD REPAIR IT. I LEFT THE CAR AT THE SHOP FOR MORE THAN 3 FULL DAYS AND THEY SAID THAT THE PROBLEM IS NOT FROM THE RAILING, AND ALSO THAT THERE IS NO RECALL FOR THE SEAT BELTS BUT INSTEAD IT WAS A SPECIAL SERVICE PROGRAM BY MAZDA. THE DEALER SAID THAT THE CENTER SEAT BELT RETRACTION UNIT HAS GONE BAD AND NEEDS TO BE REPLACED AND ALSO THAT THE DOOR SWITCH FOR THE AUTOMATIC SEAT BELT IS STARTING TO GO BAD. I CALLED MAZDA HEAD QUARTER UNIT AND SPOKE TO STEVE A CUSTOMER SERVICE AGENT AND HE FIRST SAID THAT THEY WOULD REPLACE THE DOOR SWITCH FREE OF CHARGE EVEN THOUGH THE 12 YR EXTENDED WARRANTY HAS EXPIRED. I WENT BACK TO THE DEALER SHIP 2 DAYS LATER TO SEE WHAT IS THE PROGRESS AND TOLD ME THAT THEY ARE NOT GOING TO PERFORM ANY REPAIRS. I CALLED STEVE AND HE SAID THAT AFTER AGAIN TALKING TO THE SERVICE MANAGER THAT THE PROBLEM IS NOT THEIR FAULT. WHEN I PICKED UP MY CAR I ASKED TO SERVICE MANAGER WHAT COULD HAPPEN IT THE PARTS ARE NOT REPLACED AND I GET IN A CRASH, HE ANSWERED THAT IF I DON'T PAY THEM TO FIX THE SEAT BELT SYSTEM, THERE IS A CHANCE THAT THE SEAT BELT UNIT WILL NOT LOCK IN TIME TO KEEP THE FRONT OCCUPANTS SEATED. SO IN CONCLUSION THE MAZDA DEALER DOES NOT GUARANTY THE SEAT BELTS WILL FUNCTION PROPERLY IN THE EVENT OF A CRASH. CHARGED ME 99 DOLLARS TO INSECT THE BELTS WHICH THEY THEM SELF SAID THAT ACCORDING TO THEIR DATA BASE WERE NEVER INSPECTED. AND SAID THAT ITS GOING TO COST MINIMUM $ 900 TO FIX. *TR

NHTSA ID

10279574

Incident

Aug 5, 2009

THE DRIVER'S SIDE AUTOMATIC SEATBELT GOT STUCK IN THE MIDDLE OF THE TRACK AND WOULD NO LONGER HOLD THE DRIVER IN THE SEAT IN CASE OF AN ACCIDENT. THE DEALER WOULD NOT FIX IT PROPERLY AND REPLACEMENT OF THE SEATBELT IS FAR TOO COSTLY.*AK

NHTSA ID

10086458

Incident

Mar 12, 2000

NOTHING LED UP TO THE FAILURE, ONE DAY THE PASSIVE SEATBELT JUST WENT ABOUT HALF-WAY UP THE TRACK, THEN IT STOPPED AND A GREASY CABLE POPPED OUT OF IT. WORST OF ALL, MAZDA'S EMERGENCY HANDLE WHICH IS SUPPOSED TO TURN AN INTERNAL HEX NUT TO MOVE THE SEATBELT REARWARD ONLY MADE ABOUT ONE TURN UNTIL IT GOT STIFF AND PUTTING ANY MORE FORCE ON THE EMERGENCY HANDLE CAUSES IT TO SLIP AND ROUND OFF. TRYING TO FORCE THE PASSIVE SHOULDER BELT BUCKLE REARWARD BY HAND DOESN'T WORK EITHER, IT'S EXTREMELY STIFF AND WHEN IT WILL MOVE (WHICH IS ONLY SLIGHTLY) THE CABLE COMES OUT EVEN FURTHER. THIS LEAVES THE SEATBELT IN A POSITION WHERE IT WON'T HOLD THE DRIVER IN THE SEAT INCASE OF A CRASH, AND IF THE SEATBELT IS LEFT PLUGGED IN IT DRASTICALLY REDUCES VISIBILITY OUT OF THE DRIVER'S SIDE WINDOW. I TOOK THE CAR TO MAZDA DEALER NUMBER 10158 ABOUT THE NHTSA RECALL ID NUMBER 97V211000 BUT THE DEALER SAID IT DIDN'T APPLY TO MY CAR AND THEY QUOTED A PRICE OF NEARLY $800 TO FIX THE SEATBELT. A FRIEND OF MINE WHO ALSO HAS A 93 PROTEGE HAD THE SAME PROBLEM WITH THE PASSIVE SEATBELT THREE YEARS AGO. SHE TOOK IT TO A DIFFERENT DEALER AND THEY ALSO WOULD NOT HANDLE THE RECALL.*AK

NHTSA ID

10086136

Incident

Jul 21, 2004

THE HORN GOES OFF ON ITS OWN.

NHTSA ID

10007623

Incident

Feb 7, 2002

Mileage

129,000 mi

CONSUMER STATES WHILE DRIVING THE HORN GOES OFF BY ITSELF. DEALER NOTIFIED. TS

NHTSA ID

10002359

Incident

Aug 15, 2002

CONSUMER STATES THE VEHICLE HORN GOES OFF BY ITSELF.DEALER NOTIFIED. TS

NHTSA ID

10001827

Incident

Oct 15, 2002

CONSUMER STATES THAT THE SEAT BELT ON THE DRIVER AND PASSENGER SIDE DOES NOT RETRACT ANY MORE. CONTACTED DEALER.*JB

NHTSA ID

8009984

Incident

Apr 25, 2002

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Speedometer replacement procedure