RoadVitals

2003 Mazda Protege

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
120
Latest Mar 16, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 11, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
11 injuries, 1 deaths reported

Overview

Our database contains 120 NHTSA owner-reported complaints for the 2003 Mazda Protege, most frequently naming the engine, seat belts and suspension categories. 4 safety recalls have been issued covering this model year; and 96 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E025000

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
DOPE, INC.View on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
06E064000

EXTERIOR LIGHTING

Jul 17, 2006
4,029 units potentially affected
The defect: CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
TRADESONICView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 120
Engine
Filed Mar 16, 2020

TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND TIMING BELT NEEDED TO BE REPLACED. THE ENGINE WAS TAKEN APART AND THE MECHANIC FOUND A SCREW INSIDE OF THE INTAKE VALVE. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.

NHTSA ID
11318284
Incident
Jan 22, 2020
Mileage
188,000 mi
Engine
Filed Mar 2, 2020

ROUGH IDLE CAUSING TO STALL WHILE DRIVING, CHECK ENGINE LIGHT ON FOR CYLINDER MISFIRE, FOUND CYLINDER 4 WITH A BENT SPARK PLUG WITH THE GAP CLOSED. REPLACED ALL 4 PLUGS CAR RAN FINE FOR A FEW MONTHS ONLY TO HAVE THE SAME ISSUE CYLINDER MISFIRE WITH CYLINDER 4 WITH ANOTHER BENT PLUG GAP CLOSED. POSSIBLE SOMETHING LOOSE INSIDE CYLINDER 4 CAUSING THE MISFIRE ISSUES TO THE PLUG. MILEAGE 130,280

NHTSA ID
11315728
Incident
Feb 28, 2020
Mileage
130,280 mi
Airbags
Filed Aug 30, 2019

2003 MAZDA PROTEGE WOULD NOT PASS 2019 VIRGINIA SAFETY INSPECTION DUE TO DEFECTIVE PASSENGER SIDE AIRBAG. DEALER CANNOT REPLACE BECAUSE MAZDA HAS DISCONTINUED THAT PART. UNDER VIRGINIA LAW, CAR CANNOT BE OPERATED WITHOUT VALID INSPECTION CERTIFICATE. INSPECTION DISCLOSED NO OTHER DISQUALIFYING CONDITIONS.

NHTSA ID
11252460
Incident
Jun 1, 2019
Mileage
112,000 mi
Other / unspecifiedSteeringSuspension
Filed Dec 5, 2017

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

NHTSA ID
11052498
Incident
Sep 17, 2004
Mileage
8,000 mi
Airbags
Filed Mar 6, 2016
1 injury reported

2003 MAZDA PROTEGE 5 WAS TRAVELING APPROXIMATELY 45MPH AND STRUCK A MOVING VEHICLE IN THE REAR QUARTER PANEL. NO AIR BAG WAS DEPLOYED IN THE MAZDA PROTEGE 5. THE OTHER VEHICLE'S AIRBAGS DEPLOYED.

NHTSA ID
10840175
Incident
Mar 1, 2016
Mileage
150,000 mi
Body & structure
Filed Jul 2, 2015

SEVERE RUSTING OF LEFT AND RIGHT REAR QUARTER PANELS LEADING INTO REAR OF ROCKER PANELS DUE TO POOR RUST PROTECTION FROM FACTORY.

NHTSA ID
10731781
Incident
Jul 2, 2015
Mileage
240,000 mi
Seat belts
Filed May 26, 2015

THE DRIVER SIDE SEAT BELT LATCH IS NO LONGER WORKING. THERE APPEARS TO BE BROKEN PARTS IN THE FEMALE PART.

NHTSA ID
10721385
Incident
May 25, 2015
Mileage
142,000 mi
Seat belts
Filed Mar 19, 2015

I WAS PULLING UP TO MY RESIDENCE WHEN THE SEAT BELT POPPED OUT OF THE RECEIVER BY ITSELF.. I TRIED TO RE-LATCH THE SEAT BELT AND IT WOULD NOT LATCH. I ATTEMPTED A FEW MORE TIMES AND THE SEAT BELT RECEIVER COMPLETELY FELL APART.. *TR

NHTSA ID
10695508
Incident
Dec 2, 2014
Mileage
131,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-022-26

ELECTRICAL SYSTEM; VISIBILITY/WIPER

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.

SA-029-26

ENGINE; POWER TRAIN; SERVICE BRAKES

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

07-004-25a

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

07-004-25

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

09-038-24

ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

SA-011-24b

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Protege by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010—
2005010—
2004010—
2003Viewing1204054.1
2002984054.0
2001505057.2
20001023058.1
1999883056.8
1998462052.3
1997662055.3
1996702060.2
19951655264.9
1994741149.5
1993441353.4
1992631250.2
1991511254.6
1990371253.2
1989200—
1982000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.