RoadVitals

2003 Mazda Protege Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
120
Latest Mar 16, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Mazda Protege, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine4028.4%
  • Seat belts1913.5%
  • Airbags107.1%
  • Steering75.0%
  • Brakes75.0%
  • Electrical53.5%
  • Interior & seats42.8%
  • Body & structure42.8%
  • Powertrain (other)42.8%
  • Exterior lighting32.1%
  • Driver assistance32.1%
  • Other / unspecified21.4%
  • Fuel system21.4%
  • Visibility10.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

40
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND TIMING BELT NEEDED TO BE REPLACED. THE ENGINE WAS TAKEN APART AND THE MECHANIC FOUND A SCREW INSIDE OF THE INTAKE VALVE. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.

NHTSA ID 11318284 · filed Mar 16, 2020

ROUGH IDLE CAUSING TO STALL WHILE DRIVING, CHECK ENGINE LIGHT ON FOR CYLINDER MISFIRE, FOUND CYLINDER 4 WITH A BENT SPARK PLUG WITH THE GAP CLOSED. REPLACED ALL 4 PLUGS CAR RAN FINE FOR A FEW MONTHS ONLY TO HAVE THE SAME ISSUE CYLINDER MISFIRE WITH CYLINDER 4 WITH ANOTHER BENT PLUG GAP CLOSED. POSSIBLE SOMETHING LOOSE INSIDE CYLINDER 4 CAUSING THE MISFIRE ISSUES TO THE PLUG. MILEAGE 130,280

NHTSA ID 11315728 · filed Mar 2, 2020
All 40 reports naming engine

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

19
reports

From owner reports, verbatim

THE DRIVER SIDE SEAT BELT LATCH IS NO LONGER WORKING. THERE APPEARS TO BE BROKEN PARTS IN THE FEMALE PART.

NHTSA ID 10721385 · filed May 26, 2015

I WAS PULLING UP TO MY RESIDENCE WHEN THE SEAT BELT POPPED OUT OF THE RECEIVER BY ITSELF.. I TRIED TO RE-LATCH THE SEAT BELT AND IT WOULD NOT LATCH. I ATTEMPTED A FEW MORE TIMES AND THE SEAT BELT RECEIVER COMPLETELY FELL APART.. *TR

NHTSA ID 10695508 · filed Mar 19, 2015
All 19 reports naming seat belts

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

11
reports

From owner reports, verbatim

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

NHTSA ID 11052498 · filed Dec 5, 2017

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

NHTSA ID 10605125 · filed Jun 23, 2014
All 11 reports naming suspension

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

10
reports

From owner reports, verbatim

THE CURRENT ISSUES ( WHICH WE BELIEVE ARE MAZDA CORPORATE ISSUES) AND INHERENT TO THIS VEHICLE WHICH HAS LOW, LOW, LOW MILES HAVE CAUSED THE ENGINE TO OVERHEAT AND HAVE RESULTED IN AN ENGINE FIRE, TWICE, ON THE FREEWAY: 1)FAULTY ELECTRICAL PARTS: THIS VEHICLE HAS HAD THE SAME ELECTRICAL PROBLEMS SINCE THE FIRST DAY WE BROUGHT IT AND HAS HAD MULTIPLE REPLACEMENTS OF THE ELECTRICAL MODULE, BATTERIES, ALARM SYSTEM, AND OTHER ITEMS, WHICH HAVE PROVEN FAULTY BY MAZDA. 2)SHUTTER VALVE RECALL: OURS WAS INSPECTED, BUT NOT REPLACED EVEN THOUGH THINGS WERE OUT OF SORTS. IT WAS LATER DEEMED A PROBLEM. 3)FAULTY BELTS, DUE TO ENGINE OVERHEATING, WHICH TECHNICIANS HAVE TOLD US WAS FROM AN OVERHEATING ISSUE AND POTENTIALLY CREATED BY THE INHERENT PROBLEMS WITH THE ELECTRICAL SYSTEM. 4)LEAKING RADIATOR TECHNICIANS HAVE INDICATED THIS IS DUE TO THE ONGOING OVERHEATING PROBLEM WE HAVE BEEN OVERWHELMED BY THE INTERCHANGES WITH MAZDA PERSONNEL REGARDING A ?LEMON? VEHICLE WE PURCHASED IN 2003 OR 2004. SUBSEQUENTLY, WE DRIVE IT MINIMALLY AND IT ONLY HAD 30,000 PLUS MILES ON T WITHIN THE 4 YEAR, 50,000 WARRANTY EXPIRED. THAT SAID, WITHIN 24 HOURS OF PURCHASE, THE CAR HAD ELECTRICAL PROBLEMS. WHEN IN AN ?OFF? POSITION, THE LIGHTS STAYED ON AND THE ALARM SOUNDED ERRANTLY AND INTERMITTENTLY. THE CAR RAN HOT, AND HAD OTHER ISSUES WE MENTIONED. THE DEALER REPLACED THE ELECTRICAL MODULE AND/OR ALARM SYSTEM. THE PROBLEMS PERSISTED. WE BROUGHT THE CAR IN FOR INSPECTION MULTIPLE TIMES, AND RECEIVED MULTIPLE RESPONSES FROM SERVICE TECHNICIANS: 1)NOTHING WRONG 2)NEEDED ROUTINE MAINTENANCE, OIL, PLUGS, POINTS, ETC 3)MULTIPLE BATTERY REPLACEMENTS DUE TO DEAD BATTERIES AND DRAINING ISSUES 4)CAR OUT OF ALIGNMENT ( THE CAR HAD 3 SETS OF TIRE REPLACEMENTS AT 40K) 5)FAULTY BELTS ( WE PAID FOR REPLACEMENT) 6)SHUTTER VALVE ( RECALL WAS NOT REPLACED) 7)WATER PUMP LEAK 8)ELECTRICAL ISSUES NOT DEFINABLE, BUT BATTERY DRAINS 9)ENGINE RUNS HOT AND ROUGH 10) FIRE IN ENGINE ON FREEWAY. *TR

NHTSA ID 10384300 · filed Feb 24, 2011

TWO GENERAL TIRES PURCHASED AT THE SAME TIME .ONE TIRE BLEW OUT AND WHEN I WHEN TO HAVE IT REPAIRED WAS TOLD THAT BOTH THE VALVE STEMS IN BOTH THESE TIRES WERE ROTTEN AND THE FIRST ONE GAVE WAY CAUSING A BLOW-OUT WHILE DRIVING .IN CHECKING THE OTHER TIRE THE VALVE STEM HAD TO BE REPLACED AS WELL. TERRIFYING !!*TR

NHTSA ID 10237237 · filed Aug 6, 2008
All 10 reports naming tires & wheels

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

10
reports

From owner reports, verbatim

2003 MAZDA PROTEGE WOULD NOT PASS 2019 VIRGINIA SAFETY INSPECTION DUE TO DEFECTIVE PASSENGER SIDE AIRBAG. DEALER CANNOT REPLACE BECAUSE MAZDA HAS DISCONTINUED THAT PART. UNDER VIRGINIA LAW, CAR CANNOT BE OPERATED WITHOUT VALID INSPECTION CERTIFICATE. INSPECTION DISCLOSED NO OTHER DISQUALIFYING CONDITIONS.

NHTSA ID 11252460 · filed Aug 30, 2019

2003 MAZDA PROTEGE 5 WAS TRAVELING APPROXIMATELY 45MPH AND STRUCK A MOVING VEHICLE IN THE REAR QUARTER PANEL. NO AIR BAG WAS DEPLOYED IN THE MAZDA PROTEGE 5. THE OTHER VEHICLE'S AIRBAGS DEPLOYED.

NHTSA ID 10840175 · filed Mar 6, 2016
All 10 reports naming airbags

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

9
reports

From owner reports, verbatim

THE 2003-2003.5 MAZDASPEED PROTEGE POORLY DESIGNED LIMITED-SLIP DIFFERENTIAL HAS SEEN A FAILURE RATE OF OVER 125 DOCUMENTED CASES ONLINE. WHEN THIS PART FAILS, THE VEHICLE DOES NOT RESPOND TO ACCELERATION CAUSING A SAFETY ISSUE AT HIGHWAY SPEEDS AND RESIDENTIAL SPEEDS. WHEN THIS PART FAILS, IT COULD CAUSE THE VEHICLE AND PASSENGERS TO BE AT RISK FOR ROADSIDE REAR END CRASHES DUE TO LOSS OF POWER ESPECIALLY IF THE DRIVER IS CHANGING LANES AT HIGHWAY SPEED. THIS ISSUE HAS BEEN A WIDESPREAD PROBLEM FOR THIS PARTICULAR MODEL AND MAZDA USA HAS DENIED ANY RESPONSIBILITY FOR ISSUING A RECALL. 2003-2003.5 MAZDASPEED PROTEGE OWNERS HAVE HAD THE LIMITED SLIP DIFFERENTIAL REPLACED ONLY TO FIND THE ISSUE RE-APPEAR AND FAIL AGAIN. HERE IS A LINK TO THE DOCUMENTED LIST OF OWNERS WHO HAVE HAD THIS FAIL. (HTTP://WWW.MSPROTEGE.COM/FORUM/SHOWTHREAD.PHP?T=64821&PAGE=29). SOME FAILURES HAVE EVEN BEEN DANGEROUS. I WOULD ASK THAT THE NHTSA LOOK DEEPLY INTO THIS SITUATION BEFORE SOMEONE GETS HURT OR WORSE. THANK YOU FOR YOUR TIME. *TR

NHTSA ID 10263194 · filed Mar 26, 2009

MY DAUGHTER DROVE MY MAZDA PROTEGE 5 TO PICK UP MY SON AND TO RETRIEVE SOMETHING FROM A FRIEND'S HOUSE. SHE PARKED THE CAR ON THE FRIEND'S FLAT DRIVEWAY, PLACING IT IN FIRST GEAR. WHILE SHE WAS INSIDE OF THE HOUSE, THE CAR SOMEHOW POPPED OUT OF GEAR AND PICKED UP ENOUGH MOMENTUM TO ROLL ONTO THE ROAD. THE ROAD WAS A HILL, WHICH CAUSED THE CAR TO ACCELERATE. THE CAR ENDED UP STRIKING A HOUSE, CAUSING DAMAGE TO BOTH THE HOUSE AND THE SHRUBBERY OUTSIDE OF THE HOUSE. NOBODY COULD FIND ANY APPARENT PROBLEMS WITH THE CAR/TRANSMISSION. *CN

NHTSA ID 10213701 · filed Jan 4, 2008
All 9 reports naming transmission

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

7
reports

From owner reports, verbatim

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

NHTSA ID 11052498 · filed Dec 5, 2017

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

NHTSA ID 10605125 · filed Jun 23, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MAZDA PROTG. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN AT 10 MPH, THE VEHICLE BEGAN SLIDING ABNORMALLY. THE CONTACT APPLIED THE BRAKES IN ORDER TO SHIFT GEARS BUT THE VEHICLE WOULD NOT STOP. THE CONTACT THEN ATTEMPTED TO ENGAGE THE EMERGENCY BRAKE BUT TO NO AVAIL AND CRASHED INTO A CURB. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER ADVISED THAT THE BRAKE SENSOR WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 98,000.

NHTSA ID 10458566 · filed May 15, 2012

EMERGENCY BRAKE FAILS ON INCLINES--THIS HAPPENED TO ME AND A WOMAN WITH THE SAME MAKE, MODEL AND YEAR CAR SITTING NEXT TO ME AT AN INSURANCE HEARING! IT CAUSED SIGNIFICANT DAMAGE TO BOTH OUR CARS AND HER FRIEND'S PROPERTY.*CN

NHTSA ID 10213343 · filed Jan 1, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

2003 MAZDA PROTEGE. CONSUMER STATES ELECTRICAL PROBLEMS WITH VEHICLE AND SEVERAL OTHER CONCERNS *TGW THE CONSUMER STATED THE LIGHTS STAYED ON AND THE ALARM WOULD SOUND INTERMITTENTLY. THE DEALER REPLACED THE ELECTRICAL MODULE. THE CONSUMER ALSO STATED THE ENGINE OVERHEATED DUE TO A WATER PUMP LEAK AND LEAKING RADIATOR, THE BATTERY WAS REPLACED SEVERAL TIMES, THE VEHICLE WAS OUT OF ALIGNMENT, AND THE CONSUMER HAD TO PURCHASE THREE SETS OF TIRES. *JB

NHTSA ID 10385969 · filed Mar 1, 2011

THE CURRENT ISSUES ( WHICH WE BELIEVE ARE MAZDA CORPORATE ISSUES) AND INHERENT TO THIS VEHICLE WHICH HAS LOW, LOW, LOW MILES HAVE CAUSED THE ENGINE TO OVERHEAT AND HAVE RESULTED IN AN ENGINE FIRE, TWICE, ON THE FREEWAY: 1)FAULTY ELECTRICAL PARTS: THIS VEHICLE HAS HAD THE SAME ELECTRICAL PROBLEMS SINCE THE FIRST DAY WE BROUGHT IT AND HAS HAD MULTIPLE REPLACEMENTS OF THE ELECTRICAL MODULE, BATTERIES, ALARM SYSTEM, AND OTHER ITEMS, WHICH HAVE PROVEN FAULTY BY MAZDA. 2)SHUTTER VALVE RECALL: OURS WAS INSPECTED, BUT NOT REPLACED EVEN THOUGH THINGS WERE OUT OF SORTS. IT WAS LATER DEEMED A PROBLEM. 3)FAULTY BELTS, DUE TO ENGINE OVERHEATING, WHICH TECHNICIANS HAVE TOLD US WAS FROM AN OVERHEATING ISSUE AND POTENTIALLY CREATED BY THE INHERENT PROBLEMS WITH THE ELECTRICAL SYSTEM. 4)LEAKING RADIATOR TECHNICIANS HAVE INDICATED THIS IS DUE TO THE ONGOING OVERHEATING PROBLEM WE HAVE BEEN OVERWHELMED BY THE INTERCHANGES WITH MAZDA PERSONNEL REGARDING A ?LEMON? VEHICLE WE PURCHASED IN 2003 OR 2004. SUBSEQUENTLY, WE DRIVE IT MINIMALLY AND IT ONLY HAD 30,000 PLUS MILES ON T WITHIN THE 4 YEAR, 50,000 WARRANTY EXPIRED. THAT SAID, WITHIN 24 HOURS OF PURCHASE, THE CAR HAD ELECTRICAL PROBLEMS. WHEN IN AN ?OFF? POSITION, THE LIGHTS STAYED ON AND THE ALARM SOUNDED ERRANTLY AND INTERMITTENTLY. THE CAR RAN HOT, AND HAD OTHER ISSUES WE MENTIONED. THE DEALER REPLACED THE ELECTRICAL MODULE AND/OR ALARM SYSTEM. THE PROBLEMS PERSISTED. WE BROUGHT THE CAR IN FOR INSPECTION MULTIPLE TIMES, AND RECEIVED MULTIPLE RESPONSES FROM SERVICE TECHNICIANS: 1)NOTHING WRONG 2)NEEDED ROUTINE MAINTENANCE, OIL, PLUGS, POINTS, ETC 3)MULTIPLE BATTERY REPLACEMENTS DUE TO DEAD BATTERIES AND DRAINING ISSUES 4)CAR OUT OF ALIGNMENT ( THE CAR HAD 3 SETS OF TIRE REPLACEMENTS AT 40K) 5)FAULTY BELTS ( WE PAID FOR REPLACEMENT) 6)SHUTTER VALVE ( RECALL WAS NOT REPLACED) 7)WATER PUMP LEAK 8)ELECTRICAL ISSUES NOT DEFINABLE, BUT BATTERY DRAINS 9)ENGINE RUNS HOT AND ROUGH 10) FIRE IN ENGINE ON FREEWAY. *TR

NHTSA ID 10384300 · filed Feb 24, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

WHEN ENGAGING SEAT BELT INTO LOCKING MECHANISM, THE MECHANISM BROKE INTO ABOUT SEVEN PIECES. IT WILL NO LONGER HOLD THE SEAT BELT. *TR

NHTSA ID 10489215 · filed Dec 19, 2012

WHEN OUR VEHICLE WAS STRUCK FROM BEHIND THE DRIVER SEAT COLLAPSED BACKWARD. I WAS MILDLY INJURED AND IF MY 1 YEAR OLD DAUGHTER WAS IN THE DRIVER'S SIDE OF THE REAR SEAT INSTEAD OF THE PASSENGER SIDE, I WOULD HAVE CRUSHED AND LIKELY KILLED HER. I AM NOT OVERWEIGHT AND WAS STRUCK WHILE STOPPED BY A VAN AT RELATIVELY LOW SPEED. *TR

NHTSA ID 10392389 · filed Mar 21, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

SEVERE RUSTING OF LEFT AND RIGHT REAR QUARTER PANELS LEADING INTO REAR OF ROCKER PANELS DUE TO POOR RUST PROTECTION FROM FACTORY.

NHTSA ID 10731781 · filed Jul 2, 2015

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

NHTSA ID 10605125 · filed Jun 23, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

WHEN ENGAGING SEAT BELT INTO LOCKING MECHANISM, THE MECHANISM BROKE INTO ABOUT SEVEN PIECES. IT WILL NO LONGER HOLD THE SEAT BELT. *TR

NHTSA ID 10489215 · filed Dec 19, 2012

THE 2003-2003.5 MAZDASPEED PROTEGE POORLY DESIGNED LIMITED-SLIP DIFFERENTIAL HAS SEEN A FAILURE RATE OF OVER 125 DOCUMENTED CASES ONLINE. WHEN THIS PART FAILS, THE VEHICLE DOES NOT RESPOND TO ACCELERATION CAUSING A SAFETY ISSUE AT HIGHWAY SPEEDS AND RESIDENTIAL SPEEDS. WHEN THIS PART FAILS, IT COULD CAUSE THE VEHICLE AND PASSENGERS TO BE AT RISK FOR ROADSIDE REAR END CRASHES DUE TO LOSS OF POWER ESPECIALLY IF THE DRIVER IS CHANGING LANES AT HIGHWAY SPEED. THIS ISSUE HAS BEEN A WIDESPREAD PROBLEM FOR THIS PARTICULAR MODEL AND MAZDA USA HAS DENIED ANY RESPONSIBILITY FOR ISSUING A RECALL. 2003-2003.5 MAZDASPEED PROTEGE OWNERS HAVE HAD THE LIMITED SLIP DIFFERENTIAL REPLACED ONLY TO FIND THE ISSUE RE-APPEAR AND FAIL AGAIN. HERE IS A LINK TO THE DOCUMENTED LIST OF OWNERS WHO HAVE HAD THIS FAIL. (HTTP://WWW.MSPROTEGE.COM/FORUM/SHOWTHREAD.PHP?T=64821&PAGE=29). SOME FAILURES HAVE EVEN BEEN DANGEROUS. I WOULD ASK THAT THE NHTSA LOOK DEEPLY INTO THIS SITUATION BEFORE SOMEONE GETS HURT OR WORSE. THANK YOU FOR YOUR TIME. *TR

NHTSA ID 10263194 · filed Mar 26, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

MAZDA HEADLIGHT HARNESS - THE LIGHTS ARE CONSTANTLY GOING OUT (DURING THE PAST 4 YEARS). I WENT TO REPLACE THE BULB YEARS AGO AND IT CAME BACK ON AS I WIGGLED THE HARNESS TO PULL THE BULB OUT. OVER 80 TIMES SINCE THEN I'VE HAD TO SMACK THE HEADLIGHT TO GET IT TO COME BACK ON. THIS HAPPENS PREDOMINANTLY WHEN THE TEMPERATURE IS BELOW 0 CELSIUS (FREEZING). THIS HAS OCCURRED ON MY 2001 MAZDA MPV (WHICH I GOT RID OF THIS YEAR) AND MY 2003 MAZDA PROTEGE WHICH I STILL HAVE. ONCE IT HAPPENED ON MY PROTEGE I KNEW IT WASN'T AN MPV SITUATION, IT MUST BE A MAZDA PROBLEM AND LIKELY RELATES TO THE SUPPLIER THAT MAKES THE HARNESS FOR THE HEADLIGHTS. MANY TIMES MY WIFE AND I HAVE BEEN 'FLASHED' BY OTHER DRIVERS FOR NOT HAVING LIGHTS ON. *KB

NHTSA ID 10413734 · filed Jul 20, 2011

THE LOW BEAM HALOGEN BULB (HEADLIGHT) ON THE PASSENGER SIDE OF MY MAZDA RECENTLY BURNED OUT. > FIRST COMPLAINT--BECAUSE OF A CRAMPED ENGINE COMPARTMENT, THE BULB IS DIFFICULT TO REPLACE. I HAVE SMALLISH HANDS FOR A MAN. THERE WAS BARELY ROOM TO ACCESS THE BULB SOCKET (HOLDER) ON THE OUTSIDE CORNER OF THE HEADLIGHT "POD". > SECOND COMPLAINT--THE BULB HOLDER WAS COMPLEX. THE BULB PLUGS INTO AN "INTERNAL" SOCKET; THIS PAIR SLIDES INTO THE HEADLIGHT "POD"; THE PAIR IS THEN HELD IN PLACE BY A WIRE CLIP; EVERYTHING THUS FAR GETS COVERED BY A RUBBER GASKET; AND LASTLY, THERE'S AN "EXTERNAL" CONNECTION (PLUG). > THIRD COMPLAINT--THE HEADLIGHT "POD" IS A INTRINSICALLY LOUSY DESIGN. EVEN IN BROAD DAYLIGHT, I COULDN'T SEE THE CATCH-POINT FOR THE WIRE CLIP. > FOURTH COMPLAINT--THE "POD" ITSELF IS FRAIL. IT'S APPARENTLY PLASTIC. THE PLASTIC APPARENTLY AGES BADLY. MY GENTLE ATTEMPT TO REFASTEN THE WIRE CLIP BROKE SOMETHING ON THE BACK OF THE "POD"--I DON'T KNOW WHAT. SO I WAS FORCED TO REPLACE THE "POD" ASSEMBLY AT A COST OF OVER $400. > NOTE--I'D PREVIOUSLY REPLACED THREE HEADLIGHT BULBS ON THIS CAR; AND THOUGH SUCCESSFUL, I WAS FRUSTRATED WITH THE PROCESS EACH TIME. > THERE OUGHTA BE A LAW! > AN OWNER SHOULD BE ABLE TO REPLACE ANY SAFETY-RELATED LIGHT BULB ON THE OUTSIDE OF THEIR VEHICLE WITH 1) NO PRIOR EXPERIENCE MECHANICALLY, EG, A TEEN BARBIE-BIMBO; 2) ONLY MODEST HAND DEXTERITY, EG, AN OLD FART WITH ARTHRITIS; 3) NO TOOL MORE COMPLEX THAN A COMMONPLACE SCREWDRIVER; AND 4) WITHOUT AN OWNER'S MANUAL, EG, AN OLDER USED CAR. > THE GOAL HERE IS TO EMPOWER AN OWNER TO KEEP THEIR VEHICLE IN SAFEST CONDITION. I REQUEST THAT THE USDOT ISSUE AND ENFORCE SUITABLE STANDARDS FOR THE MANUFACTURE OF "FAMILY" VEHICLES. > IT'S TOO '!@#$% LATE TO HELP ME. I DOUBT WHETHER I'LL EVER BUY ANOTHER MAZDA.

NHTSA ID 10247780 · filed Nov 5, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

WHILE MY SON WAS DRIVING TO WORK ON A HILL CURVE TURN HE LOST CONTROL ON ICY WET ROAD AND HIT A TREE HE DIED ON 01/29/2013 HE WAS 18 YEARS OLD HE WAS GOING TO SCHOOL AND WORKING. *TR

NHTSA ID 10513989 · filed May 29, 2013

TL* - THE CONTACT STATED THAT 2003 MAZDA TRIBUTE HAS BEEN IDLING AT A HIGH RPM. THE CONTACT TOOK THE VEHICLE TO AN EXXON STATION AND THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW SPEED CONTROL CABLE. THE CONTACT RESEARCHED, AND FOUND THAT THERE WAS A RECALL ISSUED FOR THE SPEED CONTROL. SHE TOOK THE VEHICLE TO A MAZDA DEALER, AND WAS TOLD THERE WAS NO RECALL, BUT THEY DID NOT DIAGNOSE THE CAUSE OF THE PROBLEM. THE CONTACT STATED THAT THE HIGH IDLING HAPPENED FREQUENTLY, BUT NOT EVERY TIME SHE STARTED THE CAR. IT ALSO HAPPENSED WHEN SHE STOPPED AT A LIGHT. THERE WERE NO WARNINGS SIGNS OR INDICATOR LIGHTS PRESENT AT THE TIME OF THE FAILURE. *AK

NHTSA ID 10177854 · filed Jan 5, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

NHTSA ID 11052498 · filed Dec 5, 2017

FLAT TIRE CAUSED ME TO USE JACK THAT CAME WITH MY CAR, AFTER PLACING IT CORRECTLY UNDER MY CAR AND LIFTING CAR THE JACK THEN BENT AND SENT MY CAR CRASHING DOWN ON ITS ROTOR NEARLY LANDING ON MY ARM. I STILL HAVE THE JACK AND I CONTACTED THE MAZDA COMPANY TO REPLACE THE JACK. THEY ARE SENDING GIFT CERTIFICATE AND LOOKING INTO THE MATTER. *JB

NHTSA ID 10154933 · filed Apr 10, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

YEAR 2003 MAZDA PROTEGE LX, GAS TANK LEAKING TO THE TRUNK. *TR

NHTSA ID 10386568 · filed Mar 5, 2011

I HAVE HAD TWO OCCURRENCES OF SCREWS FROM THE BUTTERFLY VALVES ON THE VTCS SYSTEM FROM THE INTAKE OF MY 2003 MAZDA PROTEGE 5 COMING LOOSE AND BEING SUCKED INTO THE COMBUSTION CHAMBER OF THE VEHICLE. EACH INSTANCE HAS CAUSED THE PISTON TO KNOCK THE SCREW INTO THE SPARK PLUG, THEREBY CAUSING FAILURE OF A SPARK PLUG, WHICH CAUSES THE ENGINE TO MISFIRE TO THE POINT WHERE IT IS UNDRIVABLE, THEREBY LEAVING ME STRANDED ON THE SIDE OF THE ROAD. THE FIRST INCIDENT WAS MISDIAGNOSED (SPARK PLUG REPLACED). THE SECOND WAS DIAGNOSED CORRECTLY AND THE INTAKE MANIFOLD ASSEMBLY WAS REPLACED. THIS IS A WIDESPREAD PROBLEM WITH THE 2.0L FS-ZE MAZDA ENGINE. MANY OTHER OWNERS HAVE HAD THE PROBLEM. FOR MORE INFORMATION TO DEMONSTRATE THE PREVALENCE OF THE PROBLEM, PLEASE VISIT HTTP://WWW.MSPROTEGE.COM AND SEARCH USING THE KEYWORDS "VCTS" AND "SCREW". YOU WILL SEE MANY THREADS WHERE PEOPLE ARE DISCUSSING THIS PROBLEM. *NM

NHTSA ID 10130728 · filed Jul 31, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

2003 MAZDA THAT WAS PURCHASED WITH A DAMAGED WINDSHIELD.*MR THE WINDSHIELD APPEARED SMEARED ALTHOUGH THE CONSUMER CLEANED IT. THE CONSUMER SPOKE WITH THE SERVICE MANAGER WHO DETERMINED THAT THERE WAS NOTHING HE COULD DO. THE VEHICLE WAS TAKEN TO AN AUTO GLASS SHOP WHERE THEY DETERMINED THERE WAS A FLAW IN THE LAMINATE. *NM

NHTSA ID 10080030 · filed Jun 28, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .