1992 Mazda Protege

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LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE 1992 MAZDA PROTEGE. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR AN IGNITION SWITCH REPLACEMENT HE PAID FOR OUT-OF-POCKET. *JB

NHTSA ID

10860775

Incident

Apr 1, 2016

TL* THE CONTACT OWNS A 1992 MAZDA PROTEGE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

NHTSA ID

10807462

Incident

Nov 10, 2015

Mileage

92,000 mi

1. AUTOMATIC/PASSIVE RESTRAINT BELT FOR DRIVERS SIDE HAD BEEN ACTING SLUGGISH E.G. BELT WOULD HESITATE WHEN OPENING/CLOSING DOOR BEFORE MOVING TO FULL OPEN/CLOSED POSITION. 2. BELT IS STUCK/FROZEN IN MIDWAY POSITION OF DOOR. DRIVER HAS NO ADEQUATE SHOULDER RESTRAINT IN EVENT OF COLLISION. 3. CONTACTED MAZDA MANUFACTURE BUT THEY STATE CAR VIN IS NOT IN U.S. DATABASE. I WAS NEVER NOTIFIED ABOUT THE NHTSA CAMPAIGN ID NUMBER 97V211000 THAT IDENTIFIES A PROBLEM WITH MAZDA VEHICLES 323 AND MX3 THAT USE THE IDENTICAL RESTRAINT SYSTEM. MY CAR WAS BUILT IN JAPAN, SHIPPED TO EUROPE AND PURCHASED NEW IN MONTHS, BELGIUM AS U.S. SPEC VEHICLE. THIS PUTS MY CAR IN A LIMBO STATUS OF IT IS A U.S. SPEC CAR BUT WAS SOLD IN EUROPE AND ISN'T COVERED BY A U.S. ONLY RECALL. MY COMPLAINT IS THAT IF CAR MANUFACTURERS ARE SELLING VEHICLES OVERSEAS TO U.S. MILITARY MEMBERS WHO BRING THE CARS BACK TO THE STATES THEN THEY SHOULD BE REQUIRED COVER THOSE VINS AS WELL FOR SAFETY RECALLS ETC. *JB

NHTSA ID

10156549

Incident

Apr 4, 2006

WHILE DRIVING, ROAD DEBRIS RUPTURED THE VEHICLE FUEL TANK WHICH RESULTED ON A FIRE ON THE VEHICLE. THE DRIVER WAS SEVERELY BURNED ABOUT 30 PERCENT OF HER BODY. *LA

NHTSA ID

10071927

Incident

Aug 21, 1999

Mileage

10,000 mi

DRIVER'S SIDE AUTOMATIC SEAT BELT RETRACTOR BROKE. THE CABLE HAS COME COMPLETELY OFF THE TRACK. THE DRIVER SIDE SEAT BELT IS INOPERABLE. *LA

NHTSA ID

10047401

Incident

Apr 9, 2003

WHEN DRIVING AT 25 MPH VEICLE ACCELERATED WITHOUT ANY WARNING. *AK

NHTSA ID

10044943

Incident

Aug 23, 2003

DRIVER'S SIDE AUTOMATIC SEAT BELT RETRACTOR BROKE, IT CAME COMPLETELY OFF THE TRACK. SEAT BELT IS INOPERATIVE.*AK

NHTSA ID

10033534

Mileage

149,000 mi

FRONT DRIVER SHOULDER RESTRAIN IS NOT WORKING PROPERLY. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID

10021861

Incident

May 29, 2003

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Speedometer replacement procedure

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

BATTERY TEST PROCEDURE REQUIREMENTS. *TT