RoadVitals

1994 Mazda Protege

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
74
Latest Oct 24, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 19, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
4 injuries, 0 deaths reported

Overview

Our database contains 74 NHTSA owner-reported complaints for the 1994 Mazda Protege, most frequently naming the seat belts, engine and electrical categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts3745.7%
  • Engine67.4%
  • Electrical56.2%
  • Transmission44.9%
  • Body & structure44.9%
  • Fuel system44.9%
  • Interior & seats44.9%
  • Powertrain (other)44.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION:SWITCH

Oct 19, 2015
1,368,500 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain model year 1989-1998 MPV, 1990-1995 323, 1990-1998 Protege, 1992-1993 MX-3, 1993-1995 929, 1993-1997 MX-6, and 1993-1998 626 vehicles. In the affected vehicles, grease applied to the contact points inside the ignition switch may become conductive and overheat.
The risk: If the ignition switch overheats there would be an increased risk of a fire.
The remedy: Mazda will notify owners, and dealers will replace the ignition switch, free of charge. The recall began on December 17, 2015. Owners may contact Mazda Customer Experience Center at 1-800-222-5500, option#6. Mazda's number for this recall is 8715J.
Mazda North American OperationsManufacturer number 8715JView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA94039ClosedEngineering Analysis

AUTO RESTRAINT SYSTEM FAIL

Opened Nov 30, 1994
Closed Nov 26, 1997

There is no summary currently available

SEAT BELTSLed to recall 97V211000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Oct 24, 2017

AUTOMATIC SEAT BELT ON DRIVER SIDE DID NOT RETRACT COMPLETELY WHEN VEHICLE WAS OFF AND DOOR WAS OPENED. SEAT BELT ONLY RETRACTED 1/3 OF THE WAY AND STAYS THERE. SEAT BELT STILL RETRACTS BACK TO SHOULDER POSITION WHEN KEY IS TURNED.

NHTSA ID
11039477
Incident
Oct 22, 2017
Mileage
93,000 mi
Seat belts
Filed Aug 28, 2017

THE SEAT BELT SYSTEM HAS FAILED. HAD TO UNPLUG BOTH DRIVER AND PASSENGER SEAT BELT MOTORS, BECAUSE THE SEATBELT LOCK WOULDN'T STOP TRYING TO MOVE WHILE IN DRIVE.

NHTSA ID
11020193
Incident
Jul 23, 2017
Seat belts
Filed Oct 14, 2012

SEAT BELT FAILED TO RETRACT WHEN CLOSING DOOR. APPEARS THAT SOME SORT OF CABLE IS JAMMED SO THAT SEAT BELT NO LONGER WORKS CORRECTLY. OPENED AND CLOSED DOOR SEVERAL TIMES TO TRY AND REMEDY ISSUE BUT PROBLEM PERSISTS. REPLACED SEAT BELT FUSE BUT THAT FAILED TO RESOLVE ISSUE. SEAT BELT IS NOW STUCK IN THE "VEHICLE OFF" POSITION AT ALL TIMES. *TR

NHTSA ID
10480043
Incident
Oct 14, 2012
Mileage
170,000 mi
Seat belts
Filed Apr 10, 2012

TL* THE CONTACT OWNS A 1994 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BELT WOULD NOT RETRACT, WHICH MAY CAUSE IMPROPER RESTRAINT WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000.

NHTSA ID
10454696
Incident
Apr 10, 2012
Mileage
171,000 mi
Seat belts
Filed Mar 23, 2007

AUTOMATIC SEAT BELT FAILED ON 1994 MAZDA PROTEGE. COST TO REPLACED OVER $1000.00. MAZDA RECALLED THE SAME PROBLEM ON 1994 323. THE 323 AND PROTEGE ARE THE SAME IN BODY STYLE AND DESIGN.*AK

NHTSA ID
10185989
Incident
Mar 22, 2007
Mileage
75,000 mi
Seat belts
Filed Mar 9, 2007

I HAVE A /94 MAZDA PROTEGE, IT HAS THE PROBLEMS DESCRIBED IN NHTSA RECALL CAMPAIGN # 97V211000. I CONTACTED MAZDA CUSTOMER SERVICE AND WAS INFORMED THAT THE RECALL DOES NOT APPLY TO MY VIN NUMBER. IT HAS ALL OF THE DESCRIBED SYMPTOMS. I HAD TO DISCONNECT THE AUTOMATIC RETRACTION MECHANISM. DO I HAVE ANY OTHER RECOURSE? *JB

NHTSA ID
10184637
Incident
Jun 14, 2006
Mileage
95,000 mi
Seat belts
Filed Mar 30, 2006

DT*: THE CONTACT STATED THAT THERE WAS AN ADJUSTMENT FAILURE IN ALL THE SEAT BELTS IN THE VEHICLE. THE SEATBELTS WOULD NOT LOCK IN AN EMERGENCY BRAKING SITUATION. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT REPAIR SHOP AND A SERVICE DEALER. THE SERVICE DEALER DETERMINED THAT THE SEAT BELTS NEEDED TO BE REPLACED DUE TO THEM NOT REMAINING LOCKED DURING EMERGENCY BRAKING.

NHTSA ID
10154208
Incident
Feb 12, 2006
Mileage
40,000 mi
Seat belts
Filed Mar 3, 2006

ISSUE WITH SEAT BELTS IN 1994 MAZDA PROTEGE LX. AT TIMES, FRONT SEAT BELTS CONTINUE TO TIGHTEN WHEN FOOT IS LIFTED FROM BRAKE PEDAL AFTER A SUDDEN STOP. IT GETS SO TIGHT THAT BELT HAS TO BE UNBUCKLED. IT IS A SCARY SITUATION AND NOT VERY SAFE. *NM

NHTSA ID
10151689
Incident
Dec 17, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

00-003-19-3583

ENGINE AND ENGINE COOLING; EQUIPMENT; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430a

EQUIPMENT; VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430

VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-035-17-3080

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

0900716

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Protege by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010
2005010
2004010
20031204054.1
2002984054.0
2001505057.2
20001023058.1
1999883056.8
1998462052.3
1997662055.3
1996702060.2
19951655264.9
1994Viewing741149.5
1993441353.4
1992631250.2
1991511254.6
1990371253.2
1989200
1982000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.