RoadVitals

2000 Mazda Protege

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
102
Latest Nov 27, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28
21 injuries, 0 deaths reported

Overview

Our database contains 102 NHTSA owner-reported complaints for the 2000 Mazda Protege, most frequently naming the transmission, airbags and brakes categories. 3 safety recalls have been issued covering this model year; and 96 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
06E026000

EXTERIOR LIGHTING

Mar 23, 2006
61,944 units potentially affected
The defect: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
The remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
PRO-A MOTORS, INC.View on NHTSA.gov
01V024000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Feb 1, 2001
13,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME LEFT SIDE REAR BRAKE HOSES WERE DAMAGED DURING ASSEMBLY. BRAKE FLUID LEAKAGE COULD OCCUR.
The risk: BRAKE PERFORMANCE WOULD BE DEGRADED, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE BRAKE HOSE AND, IF NECESSARY, REPLACE THE HOSE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
MAZDA NORTH AMERICAN OPERATIONSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 102
Airbags
Filed Nov 27, 2019
Crash reported1 injury reported

TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.

NHTSA ID
11282740
Incident
Nov 27, 2019
Mileage
160 mi
Filed Apr 14, 2018

MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF

NHTSA ID
11085023
Incident
Apr 13, 2018
Mileage
167,980 mi
Engine
Filed Apr 10, 2018
Fire reported

AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.

NHTSA ID
11084383
Incident
Mar 19, 2018
Mileage
213,900 mi
Engine
Filed Apr 10, 2018
Fire reported

I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?

NHTSA ID
11084381
Incident
Mar 18, 2018
Mileage
213,000 mi
Electrical
Filed Jun 21, 2017

CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.

NHTSA ID
11000340
Incident
Mar 1, 2013
Mileage
148,000 mi
Airbags
Filed Nov 5, 2014

TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY AND WITHOUT WARNING. NO INJURIES WERE REPORTED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SAFELY AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10652678
Incident
Oct 23, 2013
Powertrain (other)
Filed Nov 13, 2012

TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED THAT THE VEHICLE ENGINE TOOK A LONG TIME TO START UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

NHTSA ID
10484499
Incident
Sep 27, 2012
Mileage
138,000 mi
Seat belts
Filed Jul 6, 2012

THE LEFT FRONT SEAT BELT WOULD NOT RELEASE. MY SPOUSE SPENT FIFTEEN MINUTES TRYING TO GET IT UNBUCKLED AND POPPED A BLOOD VESSEL IN HER THUMB TRYING TO RELEASE IT. GOING TO REPLACE IT AND SEE WHAT HAPPENS. WILL CONTACT DEALER TO SEE IF IT CAN BE WARRANTIED. THEY SHOULD, IT IS A SAFETY ITEM! *TR

NHTSA ID
10464467
Incident
Jul 5, 2012
Mileage
89,599 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-038-24

ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

SA-011-24b

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

SA-011-24a

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

09-016-23

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

02-004-22a

SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

09-024-22

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Protege by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010—
2005010—
2004010—
20031204054.1
2002984054.0
2001505057.2
2000Viewing1023058.1
1999883056.8
1998462052.3
1997662055.3
1996702060.2
19951655264.9
1994741149.5
1993441353.4
1992631250.2
1991511254.6
1990371253.2
1989200—
1982000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.