1996 Mazda Protege

I HAVE HAD A PROBLEM WITH MY VEHICLE - THE MAZDA PROTG MENTIONED UNDER "SUBJECT" OF THIS E-MAIL - ACCELERATING WITHOUT THE GAS PEDAL BEING TOUCHED ON AT LEAST THREE OCCASIONS SINCE I PURCHASED IT NEW IN THE FALL OF 1996. THE VEHICLE ALSO EXHIBITED INTENSE RUMBLING WHEN IN DRIVE AND WAITING AT IDLE AT A STOP SIGN OR TRAFFIC LIGHT. ON ONE OF SEVERAL OCCASIONS THAT I RETURNED THE VEHICLE TO THE DEALER ABOUT THE LATTER PROBLEM, A YOUNG ATTENDANT AT THE DEALER (MAZDA MAPLE SHADE IN MAPLE SHADE, NEW JERSEY) MENTIONED - APPARENTLY INADVERTENTLY - THAT THE RUMBLING WAS A "FACTORY DEFECT". I NEVER MENTIONED THE ACCELERATION PROBLEM SINCE I HAD ALWAYS MANAGED TO PUT ON THE BREAKS FIRMLY WHENEVER IT OCCURRED, AND THEREBY PREVENTED MOVEMENT THAT COULD HAVE CAUSED SERIOUS DAMAGE TO ANYTHING IN FRONT OF ME AS WELL AS THE CAR. THE VEHICLE ALSO HAS AN ELECTRONIC FEATURE THAT CAUSES IT TO AUDIBLY "REV UP" THE MOTOR BRIEFLY (APPROXIMATELY SEVERAL SECONDS, BUT LESS THAN A MINUTE) TO WARM UP. ONCE THE WARM-UP CYCLE ENDS THE CAR "REVS DOWN" TO A NORMAL IDLE SOUND. EVENTUALLY I HAD ANOTHER PROBLEM WITH THE CAR THAT REQUIRED THAT A MAJOR REPAIR BE DONE TO THE TRANSMISSION - AT EXPENSE TO ME SINCE THE EXTENDED WARRANTY I HAD PURCHASED HAD WORN OUT. THE REPAIR FIXED NOT ONLY THE NEW PROBLEM BUT -COINCIDENTALLY ACCORDING TO THE DEALER - THE RUMBLING. I HAVE ALSO NOT HAD THE ACCELERATION PROBLEM SINCE THE TRANSMISSION PROBLEM WAS FIXED. ALL OF THESE PROBLEMS APPEAR TO ME TO HAVE BEEN CONNECTED. I WOULD LIKE TO KNOW IF OTHER PURCHASERS OF THIS VEHICLE HAVE HAD SIMILAR PROBLEMS. FROM NHTSA WEB SITE. *TR

NHTSA ID

10316645

Incident

Jan 1, 1999

Mileage

30,000 mi

MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.

NHTSA ID

10119894

Incident

May 3, 2005

CONSUMER'S VEHICLE WAS REAR ENDED WHILE STOPPING AT A TRAFFIC LIGHT, WHICH CAUSED A CHAIN REACTION WITH TWO OTHER VEHICLES. CONSUMER'S HEAD IMPACTED THE STEERING WHEEL , THE SEAT BACK, AND THEN THE STEERING WHEEL AGAIN. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

NHTSA ID

10099934

Incident

Oct 12, 2004

Mileage

84,000 mi

WHILE DRIVING CONSUMER NOTICED THAT TRANSMISSION FAILED TO SHIFT GEARS. AFTER BEING INSPECTED CONSUMER CONCLUDED THAT TRANSMISSION HAD FAILED AND NEEDED REPLACEMENT. *AK

NHTSA ID

10046062

WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING

NHTSA ID

10030975

Incident

Jul 11, 2003

Mileage

75,000 mi

CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.

NHTSA ID

10025369

Incident

Jul 2, 2003

Mileage

42,000 mi

I HAD DIFFICULTY MOVING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER WHEN THE CAR WAS ABOUT 1 YEAR OLD. THE PROBLEM WOULD OCCUR ON AND OFF OVER THE NEXT FEW YEARS. I FINALLY HAD TO REPLACE THE PART WHEN THE GEAR SHIFT LEVER WAS STUCK WITH MY KEY STILL IN THE IGNITION ABOUT 2 OR 3 YEARS AGO. I CAN'T REMEMBER IF IT WAS AN ELECTRICAL/IGNITION OR TRANSMISSION PROBLEM. NOW THE SAME PROBLEM IS HAPPENING AGAIN!

NHTSA ID

10020725

Incident

May 29, 2003

SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.

NHTSA ID

10007963

Incident

Feb 20, 2003

Mileage

35,000 mi

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.