RoadVitals

1996 Mazda Protege Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest Mar 4, 2010
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
25

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Mazda Protege, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags2428.2%
  • Brakes910.6%
  • Interior & seats67.1%
  • Transmission67.1%
  • Heating & air conditioning55.9%
  • Suspension44.7%
  • Engine44.7%
  • Driver assistance44.7%
  • Steering44.7%
  • Visibility33.5%
  • Electrical33.5%
  • Powertrain (other)22.4%
  • Tires & wheels11.2%
  • Other / unspecified11.2%
  • Body & structure11.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

24
reports

From owner reports, verbatim

CONSUMER'S VEHICLE WAS REAR ENDED WHILE STOPPING AT A TRAFFIC LIGHT, WHICH CAUSED A CHAIN REACTION WITH TWO OTHER VEHICLES. CONSUMER'S HEAD IMPACTED THE STEERING WHEEL , THE SEAT BACK, AND THEN THE STEERING WHEEL AGAIN. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

NHTSA ID 10099934 · filed Nov 15, 2004

IN AREAR END COLLISION WITH ANOTHER TRUCK NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID 8014641 · filed Jul 24, 2002
All 24 reports naming airbags

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

9
reports

From owner reports, verbatim

EVERY TEN THOUSAND MILES BRAKES HAVE TO BE REPLACED. *AK THE BRAKES BEGAN FAILING RIGHT FROM THE FIRST DAY OF PURCHASE AND LATER AT 6000 MILES AND 10000 MILES. *YH

NHTSA ID 885036 · filed Apr 4, 2001

POPPING NOISE FROM FRONT BRAKE CALIPER DURING SLOW SPEED BRAKING. *AK

NHTSA ID 726295 · filed Jul 31, 2000
All 9 reports naming brakes

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

8
reports

From owner reports, verbatim

OUR PROBLEM IS WITH THE CAR SEAT WE BOUGHT. IT IS A COSCO ALPHA OMEGA WITH A OVER HEAD SHIELD ON IT. THE OVERHEAD SHIELD, WHERE IT ATTACHES TO THE SEAT COMES OFF OFTEN, AND PARTS HAVE FALLEN OUT. THIS PERTICULAR SEAT , WITH THE OVER HEAD SHIELD, SHOULD BE REMOVED FROM STORES. MANY PEOPLE HAVE HAD THIS SAME COMPLAINT AND THE FACT THAT THE SHIELD COMES OFF SO EASILY IS A DANGER TO THE CHILD.*AK

NHTSA ID 750731 · filed Aug 19, 2001

CONSUMER WAS LOCKED IN DRIVER SEAT BECAUSE SEAT BELT WOULD NOT UNLATCH. CONSUMER HAD TO CUT HERSELF OUT. NOTIFIED DEALER, REPAIRS WERE COVERED UNDER EXTENDED WARRANTY.*AK

NHTSA ID 862473 · filed May 24, 2000
All 8 reports naming seat belts

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

6
reports

From owner reports, verbatim

ALL FOUR DOORS ON VEHICLE WOULD UNLOCK OR LOCK ON THEIR OWN WHETHER VEHICLE WAS ON OR TURNED OFF. HAD BEEN IN CONTACT WITH DEALERSHIP ABOUT PROBLEM.*AK

NHTSA ID 892625 · filed Jul 12, 2001

FRONT BUCKET SEAT BACK RESTS FAILED DURING VEHICLE COLLISION.

NHTSA ID 539531 · filed Sep 1, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

6
reports

From owner reports, verbatim

WHILE DRIVING CONSUMER NOTICED THAT TRANSMISSION FAILED TO SHIFT GEARS. AFTER BEING INSPECTED CONSUMER CONCLUDED THAT TRANSMISSION HAD FAILED AND NEEDED REPLACEMENT. *AK

NHTSA ID 10046062 · filed Oct 30, 2003

I HAD DIFFICULTY MOVING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER WHEN THE CAR WAS ABOUT 1 YEAR OLD. THE PROBLEM WOULD OCCUR ON AND OFF OVER THE NEXT FEW YEARS. I FINALLY HAD TO REPLACE THE PART WHEN THE GEAR SHIFT LEVER WAS STUCK WITH MY KEY STILL IN THE IGNITION ABOUT 2 OR 3 YEARS AGO. I CAN'T REMEMBER IF IT WAS AN ELECTRICAL/IGNITION OR TRANSMISSION PROBLEM. NOW THE SAME PROBLEM IS HAPPENING AGAIN!

NHTSA ID 10020725 · filed May 29, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

5
reports

From owner reports, verbatim

CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC

NHTSA ID 784736 · filed Jul 10, 2000

DURING INSTALLATION OF A/C UNIT O-RING WAS PUNCTURED CAUSING LEAKAGE, REPLACEMENT UNIT IS NOISY. YH

NHTSA ID 606694 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

WHILE DRIVING AT ANY SPEED VEHICLE WILL MAKE NOISE WHILE MAKING A TURN. ALSO, IT FEELS UNBALANCED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK

NHTSA ID 896953 · filed Sep 27, 2001

CONSUMER HAS BROUGHT VEHICLE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO SUSPENSION POPPING NOISE THAT IS IN THE FRONT AND REAR OF THE VEHICLE, THE NOISE IS STILL PRESENT AFTER REPLACEMENTS AND REPAIRS OF VARIOUS SUSPENSION COMPONENTS. *MJS

NHTSA ID 784294 · filed Nov 8, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.

NHTSA ID 10119894 · filed May 4, 2005

CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC

NHTSA ID 784736 · filed Jul 10, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

I HAVE HAD A PROBLEM WITH MY VEHICLE - THE MAZDA PROTG MENTIONED UNDER "SUBJECT" OF THIS E-MAIL - ACCELERATING WITHOUT THE GAS PEDAL BEING TOUCHED ON AT LEAST THREE OCCASIONS SINCE I PURCHASED IT NEW IN THE FALL OF 1996. THE VEHICLE ALSO EXHIBITED INTENSE RUMBLING WHEN IN DRIVE AND WAITING AT IDLE AT A STOP SIGN OR TRAFFIC LIGHT. ON ONE OF SEVERAL OCCASIONS THAT I RETURNED THE VEHICLE TO THE DEALER ABOUT THE LATTER PROBLEM, A YOUNG ATTENDANT AT THE DEALER (MAZDA MAPLE SHADE IN MAPLE SHADE, NEW JERSEY) MENTIONED - APPARENTLY INADVERTENTLY - THAT THE RUMBLING WAS A "FACTORY DEFECT". I NEVER MENTIONED THE ACCELERATION PROBLEM SINCE I HAD ALWAYS MANAGED TO PUT ON THE BREAKS FIRMLY WHENEVER IT OCCURRED, AND THEREBY PREVENTED MOVEMENT THAT COULD HAVE CAUSED SERIOUS DAMAGE TO ANYTHING IN FRONT OF ME AS WELL AS THE CAR. THE VEHICLE ALSO HAS AN ELECTRONIC FEATURE THAT CAUSES IT TO AUDIBLY "REV UP" THE MOTOR BRIEFLY (APPROXIMATELY SEVERAL SECONDS, BUT LESS THAN A MINUTE) TO WARM UP. ONCE THE WARM-UP CYCLE ENDS THE CAR "REVS DOWN" TO A NORMAL IDLE SOUND. EVENTUALLY I HAD ANOTHER PROBLEM WITH THE CAR THAT REQUIRED THAT A MAJOR REPAIR BE DONE TO THE TRANSMISSION - AT EXPENSE TO ME SINCE THE EXTENDED WARRANTY I HAD PURCHASED HAD WORN OUT. THE REPAIR FIXED NOT ONLY THE NEW PROBLEM BUT -COINCIDENTALLY ACCORDING TO THE DEALER - THE RUMBLING. I HAVE ALSO NOT HAD THE ACCELERATION PROBLEM SINCE THE TRANSMISSION PROBLEM WAS FIXED. ALL OF THESE PROBLEMS APPEAR TO ME TO HAVE BEEN CONNECTED. I WOULD LIKE TO KNOW IF OTHER PURCHASERS OF THIS VEHICLE HAVE HAD SIMILAR PROBLEMS. FROM NHTSA WEB SITE. *TR

NHTSA ID 10316645 · filed Mar 4, 2010

INTERMITTENTLY AT A STOP SIGN OR WHEN DECELERATING THE ENGINE RACES, AND HAS TO APPLY THE BRAKES TO PREVENT THE VEHICLE FROM GOING FORWARD. THE DEALER HAS TRIED TO CORRECT THIS PROBLEM TWICE IN A (3) MONTH PERIOD, THE PROBLEM STILL EXISTS. *AK

NHTSA ID 816290 · filed Sep 30, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING

NHTSA ID 10030975 · filed Aug 6, 2003

STEERING WHEEL; WHEN TURNING MAKES A CLICKING AND GRINDING NOISE, THE DEALER IS INVESTIGATING VEHICLE AND CANNOT DUPLICATE THE PROBLEM. *AK

NHTSA ID 827192 · filed Oct 7, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC

NHTSA ID 784736 · filed Jul 10, 2000

PASSENGER SIDE ELECTRIC WINDOWS FAILED.

NHTSA ID 603871 · filed Sep 8, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.

NHTSA ID 10025369 · filed Jul 3, 2003

AFTER SPILLING A DRINK IN THE CUPHOLDER, THE ENGINE STALLED OUT DUE TO THE COMPUTER BEING UNDER THE CUP HOLDER. THE COMPUTER HAS TO BE REPLACED. *AK

NHTSA ID 843150 · filed Jul 23, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.

NHTSA ID 781481 · filed Oct 20, 1998

WHILE DRIVING EXPERIENCED SUDDENLY CV JOINT FAILURE WHEN IT BROKE IN STEERING COLUMN, CAUSING LOSS OF STEERING CONTROL, HIT TELEPHONE POLE; ALSO, UPON IMPACT DUAL AIRBAGS FAILED TO DEPLOY, 2:00 ON FRONT BUMPER, DRIVER'S SEAT SHOULDER HARNESS FAILED TO RETRACT ENOUGH. *AK

NHTSA ID 809121 · filed Feb 19, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

LEFT REAR TIRE 'SEPARATED' WHILE GOING TO WORK ON I-95 AT 11 A.M. I TEMPORARY LOST CONTROL AND VEERED OVER 3 LANES BEFORE REGAINING CONTROL OF CAR. LUCKY TO BE ALIVE.( DOT NUMBER: ???? TIRE SIZE: ????? )

NHTSA ID 728726 · filed Aug 22, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

WHILE THE FRONT LEFT TIRE WAS BEING CHANGED THE JACK COLLAPSED. THE DEALERSHIP IS AWARE OF THE PROLBEM. DEALER STATED TO CONSUMER THAT THIS PROBLEM NEVER HAPPENED BEFORE AND THAT THE JACK WILL BE SENT TO THE MANUFACTURER FOR REPLACEMENT. *AK

NHTSA ID 826003 · filed Jul 29, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.

NHTSA ID 10007963 · filed Feb 22, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .