1996 Mazda Protege Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Mazda Protege, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags2428.2%
- Brakes910.6%
- Seat belts89.4%
- Interior & seats67.1%
- Transmission67.1%
- Heating & air conditioning55.9%
- Suspension44.7%
- Engine44.7%
- Driver assistance44.7%
- Steering44.7%
- Visibility33.5%
- Electrical33.5%
- Powertrain (other)22.4%
- Tires & wheels11.2%
- Other / unspecified11.2%
- Body & structure11.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CONSUMER'S VEHICLE WAS REAR ENDED WHILE STOPPING AT A TRAFFIC LIGHT, WHICH CAUSED A CHAIN REACTION WITH TWO OTHER VEHICLES. CONSUMER'S HEAD IMPACTED THE STEERING WHEEL , THE SEAT BACK, AND THEN THE STEERING WHEEL AGAIN. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
IN AREAR END COLLISION WITH ANOTHER TRUCK NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
EVERY TEN THOUSAND MILES BRAKES HAVE TO BE REPLACED. *AK THE BRAKES BEGAN FAILING RIGHT FROM THE FIRST DAY OF PURCHASE AND LATER AT 6000 MILES AND 10000 MILES. *YH
POPPING NOISE FROM FRONT BRAKE CALIPER DURING SLOW SPEED BRAKING. *AK
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
OUR PROBLEM IS WITH THE CAR SEAT WE BOUGHT. IT IS A COSCO ALPHA OMEGA WITH A OVER HEAD SHIELD ON IT. THE OVERHEAD SHIELD, WHERE IT ATTACHES TO THE SEAT COMES OFF OFTEN, AND PARTS HAVE FALLEN OUT. THIS PERTICULAR SEAT , WITH THE OVER HEAD SHIELD, SHOULD BE REMOVED FROM STORES. MANY PEOPLE HAVE HAD THIS SAME COMPLAINT AND THE FACT THAT THE SHIELD COMES OFF SO EASILY IS A DANGER TO THE CHILD.*AK
CONSUMER WAS LOCKED IN DRIVER SEAT BECAUSE SEAT BELT WOULD NOT UNLATCH. CONSUMER HAD TO CUT HERSELF OUT. NOTIFIED DEALER, REPAIRS WERE COVERED UNDER EXTENDED WARRANTY.*AK
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
ALL FOUR DOORS ON VEHICLE WOULD UNLOCK OR LOCK ON THEIR OWN WHETHER VEHICLE WAS ON OR TURNED OFF. HAD BEEN IN CONTACT WITH DEALERSHIP ABOUT PROBLEM.*AK
FRONT BUCKET SEAT BACK RESTS FAILED DURING VEHICLE COLLISION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHILE DRIVING CONSUMER NOTICED THAT TRANSMISSION FAILED TO SHIFT GEARS. AFTER BEING INSPECTED CONSUMER CONCLUDED THAT TRANSMISSION HAD FAILED AND NEEDED REPLACEMENT. *AK
I HAD DIFFICULTY MOVING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER WHEN THE CAR WAS ABOUT 1 YEAR OLD. THE PROBLEM WOULD OCCUR ON AND OFF OVER THE NEXT FEW YEARS. I FINALLY HAD TO REPLACE THE PART WHEN THE GEAR SHIFT LEVER WAS STUCK WITH MY KEY STILL IN THE IGNITION ABOUT 2 OR 3 YEARS AGO. I CAN'T REMEMBER IF IT WAS AN ELECTRICAL/IGNITION OR TRANSMISSION PROBLEM. NOW THE SAME PROBLEM IS HAPPENING AGAIN!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC
DURING INSTALLATION OF A/C UNIT O-RING WAS PUNCTURED CAUSING LEAKAGE, REPLACEMENT UNIT IS NOISY. YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE DRIVING AT ANY SPEED VEHICLE WILL MAKE NOISE WHILE MAKING A TURN. ALSO, IT FEELS UNBALANCED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
CONSUMER HAS BROUGHT VEHICLE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO SUSPENSION POPPING NOISE THAT IS IN THE FRONT AND REAR OF THE VEHICLE, THE NOISE IS STILL PRESENT AFTER REPLACEMENTS AND REPAIRS OF VARIOUS SUSPENSION COMPONENTS. *MJS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.
CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE HAD A PROBLEM WITH MY VEHICLE - THE MAZDA PROTG MENTIONED UNDER "SUBJECT" OF THIS E-MAIL - ACCELERATING WITHOUT THE GAS PEDAL BEING TOUCHED ON AT LEAST THREE OCCASIONS SINCE I PURCHASED IT NEW IN THE FALL OF 1996. THE VEHICLE ALSO EXHIBITED INTENSE RUMBLING WHEN IN DRIVE AND WAITING AT IDLE AT A STOP SIGN OR TRAFFIC LIGHT. ON ONE OF SEVERAL OCCASIONS THAT I RETURNED THE VEHICLE TO THE DEALER ABOUT THE LATTER PROBLEM, A YOUNG ATTENDANT AT THE DEALER (MAZDA MAPLE SHADE IN MAPLE SHADE, NEW JERSEY) MENTIONED - APPARENTLY INADVERTENTLY - THAT THE RUMBLING WAS A "FACTORY DEFECT". I NEVER MENTIONED THE ACCELERATION PROBLEM SINCE I HAD ALWAYS MANAGED TO PUT ON THE BREAKS FIRMLY WHENEVER IT OCCURRED, AND THEREBY PREVENTED MOVEMENT THAT COULD HAVE CAUSED SERIOUS DAMAGE TO ANYTHING IN FRONT OF ME AS WELL AS THE CAR. THE VEHICLE ALSO HAS AN ELECTRONIC FEATURE THAT CAUSES IT TO AUDIBLY "REV UP" THE MOTOR BRIEFLY (APPROXIMATELY SEVERAL SECONDS, BUT LESS THAN A MINUTE) TO WARM UP. ONCE THE WARM-UP CYCLE ENDS THE CAR "REVS DOWN" TO A NORMAL IDLE SOUND. EVENTUALLY I HAD ANOTHER PROBLEM WITH THE CAR THAT REQUIRED THAT A MAJOR REPAIR BE DONE TO THE TRANSMISSION - AT EXPENSE TO ME SINCE THE EXTENDED WARRANTY I HAD PURCHASED HAD WORN OUT. THE REPAIR FIXED NOT ONLY THE NEW PROBLEM BUT -COINCIDENTALLY ACCORDING TO THE DEALER - THE RUMBLING. I HAVE ALSO NOT HAD THE ACCELERATION PROBLEM SINCE THE TRANSMISSION PROBLEM WAS FIXED. ALL OF THESE PROBLEMS APPEAR TO ME TO HAVE BEEN CONNECTED. I WOULD LIKE TO KNOW IF OTHER PURCHASERS OF THIS VEHICLE HAVE HAD SIMILAR PROBLEMS. FROM NHTSA WEB SITE. *TR
INTERMITTENTLY AT A STOP SIGN OR WHEN DECELERATING THE ENGINE RACES, AND HAS TO APPLY THE BRAKES TO PREVENT THE VEHICLE FROM GOING FORWARD. THE DEALER HAS TRIED TO CORRECT THIS PROBLEM TWICE IN A (3) MONTH PERIOD, THE PROBLEM STILL EXISTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING
STEERING WHEEL; WHEN TURNING MAKES A CLICKING AND GRINDING NOISE, THE DEALER IS INVESTIGATING VEHICLE AND CANNOT DUPLICATE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC
PASSENGER SIDE ELECTRIC WINDOWS FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.
AFTER SPILLING A DRINK IN THE CUPHOLDER, THE ENGINE STALLED OUT DUE TO THE COMPUTER BEING UNDER THE CUP HOLDER. THE COMPUTER HAS TO BE REPLACED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
WHILE DRIVING EXPERIENCED SUDDENLY CV JOINT FAILURE WHEN IT BROKE IN STEERING COLUMN, CAUSING LOSS OF STEERING CONTROL, HIT TELEPHONE POLE; ALSO, UPON IMPACT DUAL AIRBAGS FAILED TO DEPLOY, 2:00 ON FRONT BUMPER, DRIVER'S SEAT SHOULDER HARNESS FAILED TO RETRACT ENOUGH. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
LEFT REAR TIRE 'SEPARATED' WHILE GOING TO WORK ON I-95 AT 11 A.M. I TEMPORARY LOST CONTROL AND VEERED OVER 3 LANES BEFORE REGAINING CONTROL OF CAR. LUCKY TO BE ALIVE.( DOT NUMBER: ???? TIRE SIZE: ????? )
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE THE FRONT LEFT TIRE WAS BEING CHANGED THE JACK COLLAPSED. THE DEALERSHIP IS AWARE OF THE PROLBEM. DEALER STATED TO CONSUMER THAT THIS PROBLEM NEVER HAPPENED BEFORE AND THAT THE JACK WILL BE SENT TO THE MANUFACTURER FOR REPLACEMENT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .