RoadVitals

2000 Honda Passport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
102
Latest Dec 5, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 22, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
3 injuries, 0 deaths reported

Overview

Our database contains 102 NHTSA owner-reported complaints for the 2000 Honda Passport, most frequently naming the body & structure, suspension and engine categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 60 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:REAR

Sep 22, 2010
149,992 units potentially affected
The defect: ISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY REGISTERED, IN THE STATES OF MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, MISSOURI, AND KENTUCKY. VEHICLES THAT HAVE EXPERIENCED SUSTAINED EXPOSURE TO HIGHLY CORROSIVE MATERIALS USED IN SOME JURISDICTIONS FOR ROAD DEICING PURPOSES MAY EXPERIENCE EXCESSIVE CORROSION IN THE VICINITY OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED.
The risk: EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH.
The remedy: DEALERS WILL INSPECT THE REAR SUSPENSION LOWER LINK BRACKET AREA. FOR VEHICLES IN WHICH LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES IN WHICH CORROSION HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND AFFECTED ITS CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL BE INSTALLED. IN THE RARE EVENT THE CORROSION IS SO SEVERE THAT THE REINFORCEMENT BRACKET REMEDY WOULD NOT BE APPROPRIATE, A REPURCHASE OFFER WILL BE EXTENDED TO THE VEHICLE'S OWNER. ALL INSPECTIONS AND REMEDIES WILL BE PROVIDED FREE OF CHARGE FOR VEHICLES THAT ARE 10 YEARS OLD OR LESS. FOR VEHICLES OLDER THAN 10 YEARS, ISUZU WILL OFFER A FREE REMEDY, BUT ONLY IF THE VEHICLE IS PRESENTED TO AN ISUZU SERVICE FACILITY, OR HONDA DEALER (AS APPLICABLE), DEALER WITHIN 12 MONTHS OF WHEN OWNER NOTIFICATIONS WERE ISSUED. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. ISUZU OWNERS MAY CONTACT ISUZU AT 1-800-255-6727. HONDA OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA09018ClosedEngineering Analysis

Rear Suspension Lower Link Detachment

Opened Dec 7, 2009
Closed Oct 15, 2010

On September 22, 2010, Isuzu Manufacturing Services of America, Inc (Isuzu) submitted a Defect Information Report (NHTSA Recall 10V-436) to the National Highway Traffic Safety Administration affecting approximately 120,000 model year (MY) 1998-2002 Isuzu Rodeo and Honda Passport vehicles and MY 2002 Isuzu Axiom vehicles originally sold, or currently operated, in the following states:Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. All vehicle owners will receive the recall notification.Vehicles 10 years of age or younger will be provided with a free remedy.For vehicles older than 10 years, Isuzu will offer a free remedy provided the vehicle is presented to an Isuzu service facility or a Honda dealer (as applicable) no later than twelve (12) months after the date of mailing of the notification letter to the owner.The report describes a condition where vehicles operated in states using certain road deicing materials may exhibit excessive corrosion which may result in the left or right rear suspension lower link bracket becoming detached from the frame.According to Isuzu a detached lower link may affect vehicle handling and potentially cause a crash.The Office of Defects Investigation (ODI) analyzed complaint data and found that 114 of the 115 (99%) alleged complete lower link separations from the frame occurred in vehicles originally sold or operated in a state covered by the recall. Of these complaints 2 involved alleged crashes and 21 involved alleged loss of control incidents.The alleged crashes and loss of control incidents all occurred in vehicles operated in a state covered by the safety recall.Isuzu's recall instructs dealers to inspect the rear suspension lower link bracket area to determine if corrosion is present.For vehicles in which corrosion has damaged the lower link bracket area and affected its connection to the vehicle frame, a reinforcement bracket will be installed.For vehicles with no visible signs of corrosion, dealers with apply anti-corrosion material to reduce the likelihood of corrosion developing in the future. Based on Isuzu's safety recall, this Engineering Analysis is closed.A copy of the recall may be assessed on NHTSA's website using the reference number above.

SUSPENSIONLed to recall 10V436000
PE09030ClosedPreliminary Evaluation

REAR SUSPENSION LOWER LINK FAILURE

Opened Jun 16, 2009
Closed Dec 8, 2009

DURING PRELIMINARY EVALUATION PE09-030, ISUZU MOTORS AMERICA, INC (ISUZU) NOTED TWO PRIMARY DIFFERENCES ONCE THE REAR SUSPENSION LOWER LINK SEPARATION OCCURS BETWEEN THE ALLEGED DEFECT (SEPARATION OF THE LOWER LINK FROM THE FRAME) OF THIS INVESTIGATION AND A SAFETY DEFECT INVOLVING LOWER LINK SEPARATION FROM THE REAR AXLE ADDRESSED BY ISUZU IN SAFETY RECALL 00V-058.IN THE CASE OF THE DEFECT CONDITION IDENTIFIED IN RECALL 00V-058, ISUZU STATED THAT THE ATTACHMENT BOLT COULD DETACH FULLY, CAUSING SEPARATION OF THE LOWER LINK FROM THE REAR AXLE POSSIBLY CREATING A LOSS OF VEHICLE CONTROL. ISUZU ALSO STATED THAT THIS CONDITION OCCURS EARLY IN THE SERVICE LIFE OF THE VEHICLE.IN THIS INVESTIGATION ISUZU NOTED LOWER LINK SEPARATION FROM THE FRAME IS A PROGRESSIVE CORROSION ISSUE WITH PRIOR WARNING TO CONSUMERS.ISUZU ALSO STATED THAT IN THE EVENT OF A LOWER LINK SEPARATION FROM THE FRAME, THE VEHICLE IS STILL CONTROLLABLE AND CAN BE SAFELY STOPPED. THE OFFICE OF DEFECT INVESTIGATION (ODI) ANALYZED COMPLAINT DATA PROVIDED BY ISUZU AND AMERICA HONDA MOTOR COMPANY, INC (HONDA), AS WELL AS VEHICLE OWNER QUESTIONNAIRES SUBMITTED TO ODI FROM CONSUMERS.IN TOTAL, THERE WERE 60 UNIQUE REPORTS OF LOWER LINK SEPARATIONS FROM THE FRAME INCLUDING 1 ALLEGED CRASH AND 7 LOSS OF VEHICLE CONTROL INCIDENTS THAT MAY BE RELATED TO THE ALLEGED DEFECT.MOST OF THESE COMPLAINTS INDICATED THAT THERE WAS NO WARNING PRIOR TO THE LINK SEPARATION.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-018) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.

SUSPENSIONLed to recall 10V436000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)Steering
Filed Dec 5, 2019

TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT STATED THAT THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS WERE CONSTANTLY ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO TURN RIGHT OR LEFT, IT REQUIRED THE CONTACT TO USE EXTRA EFFORT TO MANEUVER THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

NHTSA ID
11287169
Incident
Nov 15, 2019
Mileage
139,000 mi
Fuel systemPowertrain (other)Steering
Filed Nov 24, 2019

THE ENGINE AND TRANSMISSION LIGHT CAME ON AND HAVE BEEN FLASHING, WHILE I WAS ON THE STREET, THEN THE STEERING WHEEL DOES NOT TURN SMOOTHLY AND THE CAR PRODUCES NOISE WHEN TURNING TO THE LEFT OR RIGHT OR REVERSING. AND WHILE RUNNING, IT PRODUCES SMOKE

NHTSA ID
11282100
Incident
Oct 10, 2019
Mileage
139,822 mi
Body & structureSuspension
Filed Jul 16, 2019

TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH OVER A BUMP IN THE ROAD, THE SUSPENSION FRACTURED. SHE LOST CONTROL OF THE VEHICLE AND LATER NOTICED THAT THE FRAME WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HONDA OF FRONTENAC (885 S LINDBERGH BLVD, ST. LOUIS, MO 63131, (314) 994-1400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO MANGUEST HONDA (5935 S LINDBERGH BLVD, ST LOUIS, MO 63123, 314-649-1200) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
11232464
Incident
Jun 3, 2019
Mileage
140,000 mi
Body & structure
Filed Jul 12, 2019

MY VEHICLE HAS BEEN AT A HONDA DEALERSHIP FOR 3 WEEKS. IT HAS DAMAGE RELATED TO AN ACTIVE RECALL. THE ENTIRE BACK PART OF THE FRAME IS RUSTED, TO THE POINT THERE IS NO 'MEAT' TO FIX THIS ISSUE. WE ARE NOW GETTING ZERO RESPONSE FROM HONDA OR THE DEALERSHIP, AND NEED ASSISTANCE IN A POSITIVE RESOLUTION. THE HONDA CASE # IS: 10V436000. THIS VEHICLE WHEN TOWED HAD TIRES SEPARATING FROM THE BODY, AND IS WAY BEYOND A PATCH-FIX. I FILLED UP THE TANK, APPARENTLY, THE WEIGHT CAUSED A SEPARATION IN THE FRAME. WHEN STATIONARY, A BACK TIRE SEPARATED FROM THE FRAME WHEN THE TOW TRUCK ATTEMPTED TO LOAD THE VEHICLE. THE EXTENT OF FRAME DAMAGE RENDERS THIS UN-FIXABLE...BUT NOW OUR HONDA REP AND OUR DEALERSHIP SERVICE MANAGER WILL NOT RETURN PHONE CALLS. PLEASE HELP!

NHTSA ID
11231516
Incident
Apr 29, 2019
Mileage
145,000 mi
Suspension
Filed May 2, 2017

MY CAR IS INVOLVED IN THE RECALL 10V436000 BUY BACK PROGRAM BUT THE DEALERS AS WELL AS HONDA ITSELF WILL NOT FOLLOW THE NHTSA GUIDE LINES THEY ARE MAKING EXCUSES AND LYING TO ME ABOUT RESPONSIBILITY THIS CAR HAS 111,000 MILES ON IT AND SHOULD LAST A VERY LONG TIME BUT THE FRAME IS COMPLETELY RUSTED AND CANNOT BE DRIVEN AND THE ELECTRICAL PROBLEMS ARE ALL OVER BECAUSE OF THE FRAME MOVEMENT . I BELIEVE THAT THERE ARE OTHER RECALLS ON THIS VEHICLE BUT HONDA REFUSES TO TAKE RESPONSIBILITY FOR ANYTHING .

NHTSA ID
10983106
Incident
May 2, 2017
Mileage
111,000 mi
Body & structureSuspension
Filed Apr 29, 2015

NHTSA RECALL 10V436000 PERFORMED IN EARLY 2011. "PERFORMED LINK BRACKET INSPECTION AND STAGE 1 REPAIR OP: 4195A2" NOW, 4 YEARS LATER. THE FRAME IS RUSTED AND CRUMBLED/BROKEN BEHIND THE REAR DIFFERENTIAL. PICTURE OF THIS SPECIFIC PASSPORT UPLOADED TO WIKIPEDIA HONDA PASSPORT PAGE, TITLED "FRAME RUST (2000 PASSPORT)" . *TR

NHTSA ID
10713500
Incident
Apr 8, 2015
Mileage
120,000 mi
Fuel system
Filed Jul 23, 2014

JUST READ WEB INFO ON FUEL GAUGE NOT READING CORRECTLY AFTER GAS TANK IS ABOUT HALF FULL ON HONDA PASSPORTS. MY VEHICLE'S FUEL GAUGE MOVES SIGNIFICANTLY ON TURNS AND AT TIMES CHECK ENGINE LIGHT COMES WHEN TANK IS ABOUT GAS 1/2 FULL. THIS JUST STARTED HAPPENING WHEN THE VEHICLE HAD APPROX 87K MILES ON IT. WHEN GAS TANKED IS TOPPED OFF - USUALLY AROUND 8-10 GALS - EVERYTHING STARTS WORKING FINE AGAIN. HEARD HONDA MAY HAVE ANNOUNCED A RECALLED THIS FOR HONDA PASSPORTS BUT UP TO YEAR MODEL1999. BUT GIVEN THE SAME SYMPTOM AND JUST STARTED HAPPENING ON MY YEAR 2000 VEHICLE ..THINKING ALL YEARS SHOULD BE INCLUDED. I HAVE NOT TALKED TO DEALER YET. HONDA MAINTAINS A GREAT REPUTATION AND SHOULD OFFER AN EXPANDED RECALL. GIVEN THE AGE, THE VEHICLE IS LIKE NEW AND OTHERWISE RUNS FANTASTIC AND I HAVE LOW MILAGE ON THE VEHICLE. WOULD IMAGINE THE SAME PARTS USED IN 1999 PASSPORTS (FUEL SENDING UNIT/LEVER) IS SAME IN THE YEAR 2000. THANK YOU FOR FURTHER RESEARCH AND INFORMATION TO HONDA PASSPORT OWNERS. *TR

NHTSA ID
10615852
Incident
Jun 2, 2014
Mileage
87,000 mi
Body & structureSuspension
Filed Dec 10, 2013

I WAS DRIVING ABOUT 25 MPH AND SOMEONE PULLED RIGHT IN FRONT OF ME REQUIRING ME TO SLAM ON THE BRAKES. I HEARD SOMETHING SNAP OR BREAK IN THE REAR OF THE CAR. IT WAS VERY HARD TO STEER, THE CAR SEEMED TO WIGGLE AND SWAY. I PULLED OVER AS SOON AS I COULD, WITHIN A HALF BLOCK. I LOOKED FOR A FLAT TIRE, NOTHING SEEMED WRONG SO I TRIED TO DRIVE HOME. THERE WAS A HORRIBLE RUBBER SCRAPING SOUND FROM THE LEFT REAR. I GOT OUT AGAIN AND SAW THAT THE TIRE WAS WEDGED AGAINST THE WHEEL WELL. I CALLED A WRECKER AND HAD IT TOWED TO MY MECHANIC. AS SOON AS HE SAW IT THE MECHANIC CALLED ME AND SAID, "YOUR CAR IS TOTALED, THE FRAME IS ROTTED OUT." SO I HAD TO HAVE THE CAR TOWED BACK TO MY HOME. MY NEIGHBOR ALSO OWNS A 2000 HONDA PASSPORT AND HE TOLD ME THAT THERE HAD BEEN A RECALL FOR THE FRAME, SUSPENSION FOR MY MODEL AND YEAR. I FOUND THE RECALL #10V436000 AT HTTP://WWW.HONDAPROBLEMS.COM/RECALLS/PASSPORT/2000/ I CALLED HONDA ON MONDAY, DECEMBER 9 TO REPORT THAT I HAD NEVER RECEIVED A RECALL NOTICE AND ASKED IF THEY COULD HELP ME. I HAD READ ABOUT A BUYOUT PROGRAM. THE REP SAID THAT THE RECALL WAS ONLY GOOD FOR TWO YEARS AND HAD EXPIRED, THERE WAS NOTHING SHE COULD DO TO HELP ME. THIS IS A SERIOUS PART OF THE CAR, HAD I BEEN ON THE INTERSTATE I COULD HAVE HAD A HORRIFIC ACCIDENT. HONDA KNEW THEY HAD A PROBLEM, HOW CAN THEY LIMIT THE REPAIR TO TWO YEARS? THERE WERE 149,992 VEHICLES INVOLVED IN THIS RECALL, IS THERE ANYONE THAT CAN HELP ME? *TR

NHTSA ID
10555522
Incident
Dec 6, 2013
Mileage
189,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A07-030

EQUIPMENT:APPLIANCE:AIR CONDITIONER

"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

08-040

EQUIPMENT:OTHER:LABELS

LOAD CARRYING CAPACITY REDUCED LABEL FOR ALL HONDA VEHICLES. *PE

1205

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

C0285, C1999, 2WD MODULE IN 4WD VEHICLE. *TT

1205

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

C0282, 285, 274 4WD MODULE IN 2WD VEHICLE. *TT

01012004

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ANTI-LOCK BRAKE SYSTEM DIAGNOSTIC TROUBLE CODE C0265. HONDA. SERVICENEWS. *TT

1203

ELECTRICAL SYSTEM

DIAGNOSTIC TROUBLE CODE C0265, OPEN RELAY CIRCUIT. *NM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Passport by model year
YearComplaintsRecallsInvestigationsIssue Index
2026521043.5
2025290144.1
2024151156.0
2023355269.9
2022564360.7
20211337368.1
20209310365.3
201927210363.1
2002232356.4
20011343357.6
2000Viewing1021245.6
19992283361.5
19982296562.4
1997560035.7
1996410041.6
1995601044.9
1994364162.8
1981100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.