2024 Honda Passport

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.

NHTSA ID

11732150

Incident

Nov 1, 2025

I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.

NHTSA ID

11728006

Incident

Feb 1, 2026

Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.

NHTSA ID

11719380

Incident

Feb 19, 2026

I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .

NHTSA ID

11717089

Incident

Feb 3, 2025

Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.

NHTSA ID

11698740

Incident

Dec 20, 2024

Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was thrust forward against the seatbelt with my hands, pushing against the steering wheel as the car slowed rapidly and came to an abrupt stop from 65 miles an hour. I had no ability to get the car to go. The gas pedal had no effect as this car came to a rapid stop. I found myself stopped in the center lane of the freeway frantically looking around to see what cars were coming, can I find the four way flashers. A car passed me in the right lane and a car passed me in the left lane. Then I was able to limp over to the shoulder out of the traffic lanes. I shut the car off immediately and tried to compose myself. After a moment or two, I turned the engine back on and the car operated normally. At the dealership they fixed some things but they said they didn’t find anything that was directly related to the unexpected rapid braking. Incident #2. July 2025 Vehicle has approximately 4300 miles I was driving northbound on 35E taking the entrance ramp to eastbound Highway 36. I was driving on the entrance ramp beginning to accelerate to highway speed. there were no vehicles in front of me, not on the ramp, or on the highway. As I neared the end of the ramp the vehicle suddenly broke hard thrusting me forward again. It came to a complete stop. Fortunately, for the second time, there was no one behind me. This was the second time the vehicle engaged the brakes in an emergency stop for no reason. The Dealership said they couldn’t find anything cause of the incident. The vehicle remains at the dealership. I have requested reimbursement of my purchase price from Honda. We have an arbitration hearing schedlued on Oct 27, 2025

NHTSA ID

11692413

Incident

Jun 10, 2025

At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incident. They concluded that the battery and electrical systems passed all diagnostic tests. If this is the case there is a major safety issue with the car.

NHTSA ID

11679644

Incident

Jul 14, 2025

Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.

NHTSA ID

11660864

Incident

Dec 20, 2024

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.