2023 Honda Passport

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion leading to shorting out the headlight. Attached is Technical Service Bulletin 23-024.

NHTSA ID

11753370

Incident

Jul 15, 2026

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA ID

11753116

Incident

Sep 1, 2025

Auto braking same location regardless of traffic

NHTSA ID

11745489

Incident

Jan 8, 2024

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

NHTSA ID

11743491

Incident

Apr 7, 2026

Sunroof while driving exploded - the boom was extremely scary

NHTSA ID

11741878

Incident

Jun 2, 2026

Air conditioning not working. 3 years 15,000 miles.

NHTSA ID

11738962

Incident

May 13, 2026

• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11737955

Incident

Jun 12, 2024

When both the left and right rear passenger seatbelts are in use independently from each other, the seatbelt warning signal is initiated when a passenger is seated in the respected positional location. The warning signal is both visible and audible when a passenger is buckled in and seated.

NHTSA ID

11728429

Incident

Oct 3, 2025

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.