2022 Honda Passport

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The sensor is not working correctly, come on when rear seat belt is is already fastened

NHTSA ID

11763925

Incident

Jul 9, 2026

My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasing the brake pedal does not always cause the vehicle to restart normally. At times it struggles or fails to restart, requiring a manual restart. This can leave the vehicle unable to move in active traffic and create a collision hazard. On September 1, 2026, at 61,133 miles, an authorized Honda dealer inspected the vehicle and confirmed the concern. The technician documented that it would not start or would struggle to restart after Idle Start Stop activation, found the starter weak, and recommended replacement. I paid $200 for the diagnosis. Honda Corporate advised that another software/system update was applicable and had not yet been performed; an earlier update was reportedly performed in 2023. Honda also advised that replacement starters were backordered/out of stock. The starter was repaired by an independent shop on September 10, 2026. Honda advised that the starter was not covered because the warranty had expired. I asked whether it would have been covered if the warranty were still active, and Honda stated it would not because the condition is not a recall. No police or insurance inspection occurred. The vehicle was inspected by Honda and serviced by an independent repair facility. Repair documentation is available. No warning lamp or message was observed. I request that NHTSA investigate whether this is a safety-related defect involving the starter, Idle Start Stop system, software, electrical system, or related components. I have invoices of the cost associated with the battery replacement and stater repair.

NHTSA ID

11763675

Incident

Jul 18, 2025

The AD Steering Rack as noted on their service invoice. It started to get sloppy with a lot of give about 4 weeks ago. I asked my husband to drive it to verify my concerns which he did. During that time it had a mind of its own and seemed to want to steer itself. It was not on steering assistance mode nor could you activate that. At 34,000 miles, we immediately went to the nearest dealership and they verified in writing on their invoice a manufacturers defect. We had initially reported a severe condensation problem at 30,415 miles on Jan 27, which they would not address because my timeframe warranty was due to expire in 4 days and they said it would take weeks to diagnose. It is our thoughts that the condensation issue reported to them on jan 27, at 30,415 miles is related to the malfunction we experienced 4 weeks ago. No warning lamps prior were present at any time. When the dealer gave it back, it now has a new severe clunking noise when you turn the wheel. We took backroads home fearing a loss of control of the entire steering. The dealer would not honor any type of warranty until they received a code from corporate. To date, we have received nothing. Our car is grounded, we can no longer drive it and are still obligated to pay 777.00 per month to Honda Finance Corp. It was obvious that our safety and the safety of others on the road were compromised when the steering became sloppy and loose and steered by itself. This is available for inspection at any time.

NHTSA ID

11763404

Incident

Aug 17, 2026

The vehicle struggles to start after sitting for around an hour. A new battery has been installed after only 3.5 years and 75k miles. A new starter was installed after the same interval. Problems have not been fixed. Probably all stemming from the auto start stop system

NHTSA ID

11758899

Incident

Jul 15, 2026

While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA Recall 23V-431 (MFR Campaign ID: ZEM) for the MOST FAKRA communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.

NHTSA ID

11758513

Incident

Aug 20, 2026

The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is excluded from the 10-year starter warranty extension under Service Bulletin 23-009, leaving me to pay out-of-pocket for a known defect. I am filing this to support the ongoing NHTSA Engineering Analysis regarding Honda Auto Idle-Stop system failures, as the defect creates a dangerous stall risk at intersections

NHTSA ID

11755375

Incident

Jul 15, 2026

I own a 2022 Honda Passport . The vehicle auto idle-stop system has failed to restart at a traffic light. The vehicle shuts down and eventually restarts after several manual attempts and was able to be driven again. Typically, the vehicle stops in the middle of the road at the stop light and the engine shuts down. After a while, I was able to restart and drive without issues. In the meantime I am in a stalled vehicle in the middle of high speed traffic. The vehicle was taken to a dealer. The vehicle was diagnosed with having a starter failure and two burned out relays. I have never had a problem starting the vehicle when I begin a drive. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100. Failed parts were retained by the dealer.

NHTSA ID

11748024

Incident

May 17, 2026

I drive the car with the engine-idle-at-stop function disengaged. Several times when slowing down, but still moving, the car shifts into park; the AC and radio remain on. I have to press engine start to start the engine. Several other times when already stopped, such as at a red light or in traffic, waiting to make a turn, the engine shuts off and the car shifts into park. I have to press the engine start button to turn the car back on. I am getting honked and hollered at in traffic, and could easily be vulnerable to being rear-ended when my moving car suddently turns off ad stops running (winds up in Park). A non-dealer ran diagnostics and found No History of any error codes, and the system worked when they drove it. The day before the non-dealer had the car, it shut off 2 times in about 2 miles. He said the New battery is fine, the alternator is fine, and they do not know what to troubleshoot. No lights light up prior to the incidents, but they light up momentarily during it: it is the "Charging System Indicator" and the "Malfunction Indicator Lamp" that light up. The new battery is one week old and installed as per the owner's manual and was checked by a 3rd party today. These events have occurred with both the original and new batteries. All of this has been over the past few months, with most incidents - an escalation - the past couple of weeks.

NHTSA ID

11747238

Incident

Jun 28, 2026

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.