ElectricalEngine
Filed Aug 6, 2026
The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is excluded from the 10-year starter warranty extension under Service Bulletin 23-009, leaving me to pay out-of-pocket for a known defect. I am filing this to support the ongoing NHTSA Engineering Analysis regarding Honda Auto Idle-Stop system failures, as the defect creates a dangerous stall risk at intersections
- NHTSA ID
- 11755375
- Incident
- Jul 15, 2026
Electrical
Filed Jul 2, 2026
I own a 2022 Honda Passport . The vehicle auto idle-stop system has failed to restart at a traffic light. The vehicle shuts down and eventually restarts after several manual attempts and was able to be driven again. Typically, the vehicle stops in the middle of the road at the stop light and the engine shuts down. After a while, I was able to restart and drive without issues. In the meantime I am in a stalled vehicle in the middle of high speed traffic. The vehicle was taken to a dealer. The vehicle was diagnosed with having a starter failure and two burned out relays. I have never had a problem starting the vehicle when I begin a drive. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100. Failed parts were retained by the dealer.
- NHTSA ID
- 11748024
- Incident
- May 17, 2026
ElectricalEngineFuel system
Filed Jun 29, 2026
I drive the car with the engine-idle-at-stop function disengaged. Several times when slowing down, but still moving, the car shifts into park; the AC and radio remain on. I have to press engine start to start the engine. Several other times when already stopped, such as at a red light or in traffic, waiting to make a turn, the engine shuts off and the car shifts into park. I have to press the engine start button to turn the car back on. I am getting honked and hollered at in traffic, and could easily be vulnerable to being rear-ended when my moving car suddently turns off ad stops running (winds up in Park). A non-dealer ran diagnostics and found No History of any error codes, and the system worked when they drove it. The day before the non-dealer had the car, it shut off 2 times in about 2 miles. He said the New battery is fine, the alternator is fine, and they do not know what to troubleshoot. No lights light up prior to the incidents, but they light up momentarily during it: it is the "Charging System Indicator" and the "Malfunction Indicator Lamp" that light up. The new battery is one week old and installed as per the owner's manual and was checked by a 3rd party today. These events have occurred with both the original and new batteries. All of this has been over the past few months, with most incidents - an escalation - the past couple of weeks.
- NHTSA ID
- 11747238
- Incident
- Jun 28, 2026
Electrical
Filed Jun 4, 2026
The contact owns a 2022 Honda Passport . The vehicle auto start stop failed when at a traffic light. The vehicle was shut down and restarted and the vehicle was able to be driven again. In another occurrence, The vehicle stopped in the middle of the road at the stop light. After awhile, the vehicle was able to restart and drive without issues. The vehicle was taken to a dealer; however the vehicle was diagnosed with having a starter failure and burned out relay. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100
- NHTSA ID
- 11742120
- Incident
- May 17, 2026
- Mileage
- 38,100 mi
Electrical
Filed May 20, 2026
The contact owns a 2022 Honda Passport. The contact stated that the idle stop/start feature had failed on multiple occasion while at a complete stop. The contact stated that the feature could be disabled; however, the contact would be burdened with the task of disabling the feature each time after starting the vehicle. Once the failure would occur, the vehicle would remain in neutral(N) and would not restart in neutral. The contact would be forced to place the vehicle into (P) and manually restart the engine; this had been a cause for concern as this failure would cause the contact to hold up traffic. The contact also express concern that the failure may lead to an accident. The vehicle had been taken to the dealer on multiple occasions to address the issue where he had been informed to turn off the feature, replace the battery, and have a battery reset performed on the vehicle. The contact had performed all three recommended remedies; however, the failure had persisted. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
- NHTSA ID
- 11738964
- Incident
- May 1, 2025
- Mileage
- 90,000 mi
Driver assistanceElectrical
Filed Mar 16, 2026
The infotainment screen on my 2022 Honda Passport is constantly blacking out or freezing up. In addition to no use of radio or GPS when this happens, there is also no backup camera or rear cross traffic warning. This creates a safety issue. The vehicle has been to the dealer twice. While they can see the problem, they indicated there's no fault code, therefore they don't know know how to proceed with a repair. I opened a case with Honda Customer Service but was told they couldn't do anything and I need to talk to the service manager at the dealer, or just go to a different dealer or Honda Service Center.
- NHTSA ID
- 11724601
- Incident
- Feb 16, 2026
ElectricalEnginePowertrain (other)
Filed Jan 31, 2026
2022 Passport was driven from Indianapolis IN to Naperville IL on the evening of Jan 24th experiencing snowy and freezing conditions. Car was left overnight outside and would not start on the morning of the 25th. Warning lights displayed were battery and flashing engine light, one click on start up but no other noises. On the Morning of the 26ths AAA provided services to try and jump the battery and eventually had to tow vehicle to Valley Honda Aurora IL for service. Vehicle under went troubleshooting on the Morning of the 28th after being left outside. Vehicle still refused to start Tech suggested replacement of starter or IAW Honda Service Bulletin 23-010 and 23-023 letting vehicle starter thaw. Vehicle was brough inside into a warm environment overnight and started on Thursday the 29th. There were no prior indicators of issues until the Morning of the 25th
- NHTSA ID
- 11714648
- Incident
- Jan 25, 2026
ElectricalEngine
Filed Jan 30, 2026
The starter failed to start the car due to what is described as a "frozen starter". A TSB exists for Honda where the problem is acknowledged, TSB 23-023. This left me stranded in the cold on 1/26 and 1/27. Many other drivers of similar vehicles have reported this problem in the past week. The problem is uniquely and disconcertingly dangerous as the problem impacts drivers who are in freezing conditions which can be inherently life-threatening if a known issue exists with a "frozen starter", this problem cannot be rectified by vehicle maintenance, for example, having a new battery or jump starter does not fix the problem. This problem strikes drivers in freezing and life-threatening conditions and is inherently unsafe and hazardous. The vehicle has not been inspected as Honda would not honor rectifying this issue for an "out of warranty" vehicle despite widespread concern. There were no warnings or messages prior to the problem. They first appeared in freezing cold after a precipitation event.
- NHTSA ID
- 11714411
- Incident
- Jan 26, 2026
ElectricalExterior lighting
Filed Jun 24, 2025
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
- NHTSA ID
- 11669011
- Incident
- Apr 28, 2025
Electrical
Filed Jan 22, 2024
Upon buying my Honda Passport 11/28/2023, I have been experiencing problems with the radio/electrical connections in my vehicle. There are times I have crackling noises in front speakers and a complete failure of sound altogether. Daily stop and start in the sound system with blank moments and complete sound loses.
- NHTSA ID
- 11567056
- Incident
- Dec 28, 2023
Electrical
Filed Nov 25, 2023
Vehicle was slowing down for a stoplight on a freeway frontage road and the vehicle died. Not able to attempt to start vehicle or put it in neutral. Dealer replaced battery.
- NHTSA ID
- 11556773
- Incident
- Nov 17, 2023
BrakesElectrical
Filed Jul 10, 2023
When I press the brake pedal to start the car (sometimes) it will no go down it is hard. Have to do this 5 times to get the car to start. this has happened numerous time. I brought it to the dealer and they did not find anything wrong 2 or 3 times. I have changed the battery and tried the spare key fob. They both do it.
- NHTSA ID
- 11531470
- Incident
- Jul 10, 2023
Electrical
Filed May 8, 2023
Radio system is making cracking noise and audio cuts in and out which requires it to be turned off in order to get it to stop. The noise can be startling and the need to unplug audio and turn unit on and off creates a safety issue. From my research this appears to be a common problem with these vehicles.
- NHTSA ID
- 11520893
- Incident
- Apr 7, 2023
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.