2019 Honda Passport

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The vehicle engine is dying at intersections and going into “neutral” on its own when stopped. This has been ongoing for over a year, Honda denies any issues. It is becoming more of a safety problem more recently as the vehicle “downshifted” on its own while driving on the highway. (On that instance, the vehicle went from approx 45 mph to a slow crawl - just enough to pull off the road to safety).

NHTSA ID

11755903

Incident

Aug 8, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear subframe, specifically the passenger-side rear suspension mounting bracket, is failing due to severe, premature corrosion. How was your safety or the safety of others put at risk? My safety was put at extreme risk because a local authorized Honda dealership fraudulently closed out an active, critical safety recall (NHTSA Campaign Number 26V-365) without actually performing the mandated repair. They returned the vehicle to me to drive on public roads with a heavily rusted, structurally compromised rear subframe where the flange seams are actively separating. Driving this vehicle poses a critical, ongoing risk because the rear control arm mounting points could fracture and fail. Such a failure would cause the rear wheels to become misaligned or inadequately retained, resulting in a sudden and catastrophic loss of vehicle handling, stability, and braking performance. ​Has the problem been reproduced or confirmed by a dealer or independent service center? The local authorized Honda dealership explicitly acknowledged the open recall during my initial service visit and stated they needed to order the remedy parts. They subsequently contacted me to bring the vehicle back under the pretense that the parts had arrived. They released the vehicle back to me and marked the recall as officially completed in their system. However, physical inspection of the undercarriage confirms the passenger-side subframe bracket remains completely bare, unreinforced, and heavily corroded. Because official corporate recall notices confirm that the required replacement parts are globally backordered until the fall, it is physically impossible for the dealership to have performed the installation, confirming they falsified the repair record and returned an unsafe vehicle. Prior to the dealer visits, I experienced significant shuddering and abnormal vibrations from the rear suspension.

NHTSA ID

11755169

Incident

Jun 30, 2026

All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.

NHTSA ID

11754130

Incident

Dec 30, 2025

About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753931

Incident

Jun 30, 2025

There has been multiple times that my 2019 passport has had the “brake” indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.

NHTSA ID

11748679

Incident

Jul 1, 2026

The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.

NHTSA ID

11744579

Incident

May 28, 2026

It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.

NHTSA ID

11742571

Incident

Jul 12, 2025

I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.

NHTSA ID

11739733

Incident

May 23, 2026

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.

Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.