2022 Mazda CX-5

the windshield would not defrost causing visibility issues that was extremely hazardous. mazda found the cause as a evaporator core temperature sensor mazda had a tsb(07004213830) nhtsa id number (10202689) regarding this known defect that they continued to install for 2+years in new vehicles. they redesigned the part 3years ago to remedy the problem. the $20 part cost over $2000 to repair with new designed part number k123-61-j22. with the windshield not defrosting that is a major safety issue that needs to be addressed ty

NHTSA ID

11770176

Incident

Sep 22, 2026

The contact owns a 2022 Mazda CX-5. The contact stated that while driving approximately 65 MPH, there was a loud banging sound coming from the above. The sun roof glass suddenly fractured into several pieces. The dealer was contacted and informed of the issue, however the vehicle was not taken to be repaired. The manufacturer was informed of the issue and referred the contact back to the dealer for assistance. The failure mileage was approximately 77,000.

NHTSA ID

11769635

Incident

Oct 7, 2026

Mileage

77,000 mi

Uppababy markets their removable padding and fabric as washing machine friendly. Fabric was washed one time in the washer and the sharp Velcro stuck to the back of the fabric, ripping it. Brand new aria v2 car seat!

NHTSA ID

11760538

Incident

Jul 31, 2026

Humming sound coming from driver’s side headlight as soon as unlock bottom pressed in key fob. This sound comes from a faulty cooling fan inside the headlight and is a known defect. Humming sound progressed to very slow pitch indicating that fan function is diminishing over time. Mazda will replace the headlight but required me to pay $200 toward it. This should be a recall with replacement at no cost to the consumer as they are aware of the defect.

NHTSA ID

11745931

Incident

Mar 1, 2026

The mechanical motor assembly inside the adaptive front-lighting headlamp unit has failed on my 2022 Mazda CX-5. This mechanical malfunction severely compromises nighttime driving illumination, creating a direct road hazard by reducing forward visibility during essential evening commutes. An initial repair and parts request was submitted to Mazda several months ago, but no corporate response or resolution was ever received. The vehicle and component are currently available for inspection at Yark Mazda in Toledo, OH, where technicians have confirmed the headlight motor failure. Because the prior request went unanswered, the dealership has advised me to contact Mazda corporate directly to follow up. No dashboard warning lights appeared prior to the component failure.

NHTSA ID

11741454

Incident

Mar 27, 2026

Timing chain cover ended up leaking oil everywhere. Was told this was a known issue with Mazda CX-5 and there was even a service bulletin out.

NHTSA ID

11738237

Incident

May 11, 2026

My 2022 Mazda CX-5 Signature began producing a loud whirring/rattling noise from the driver-side front headlight assembly. After investigation, the noise was identified as coming from the internal cooling fan located inside the LED headlight unit. The cooling fan, which is integrated into the bi-LED headlamp assembly, appears to be failing prematurely due to bearing wear. This is a known widespread defect on 2019–2023 Mazda CX-5 models. Mazda has already issued Technical Service Bulletin (TSB) 09-015-23, which acknowledges the noise issue and instructs dealers to replace the entire front combination light assembly under warranty. However, no formal recall has been issued. The root cause appears to be Mazda’s design decision to use the full LED headlight beam as the Daytime Running Light (DRL), which keeps the headlight cooling fans running continuously whenever the vehicle is in operation — even in daylight. This accelerates fan bearing wear far beyond normal expectations. The headlight assembly costs $1,200–$1,700 per side to replace out of warranty. Owners whose warranty has expired are facing repair bills of $2,400–$3,400 for both sides. This constitutes a significant safety risk as headlight failure reduces nighttime visibility. I have scheduled a warranty repair at an authorized Mazda dealer under TSB 09-015-23.

NHTSA ID

11736447

Incident

Apr 15, 2026

Sunroof explosion while driving on the interstate and glass shards shot down on us. Sounded like a gunshot by head and it exploded.

NHTSA ID

11734137

Incident

Apr 24, 2026

Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was implemented in the warranty claim response screen to provide precise information for all campaigns requiring module programming or module replacement subject to the LECS system software checks. As previously announced, some claims were automatically rejected with the Edit code JN1 – One or More Modules Are Not Updated when submitting a campaign warranty claim. This response was based on the session file received from MDARS or MDARS II at the dealership and the VIN on the claim submitted. This change provides additional Related Information which enhances the edit code information. This information allows the dealer to correct the error without contacting Warranty or Hotline. Edit code JN1 now contains the actual module name and the software version that was collected from the car and what the minimum required software needed to be for the claim. Using this information, the technician can now identify the exact error or errors and correct the concern.

Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. 09-038/24 08/08/24 NOTE: This service information is NOT applicable to 7th generation Mazda vehicles because the odometer data is stored in the BCM. DESCRIPTION In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers.

Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App