RoadVitals

2024 Cadillac Escalade Esv

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 24, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
2 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 22 NHTSA owner-reported complaints for the 2024 Cadillac Escalade Esv, most frequently naming the engine, powertrain (other) and brakes categories. 2 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 348 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1754.8%
  • Powertrain (other)412.9%
  • Brakes39.7%
  • Driver assistance26.5%
  • Fuel system26.5%
  • Other / unspecified26.5%
  • Electrical13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Apr 24, 2025
597,571 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
The risk: Engine failure increases the risk of a crash.
The remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
General Motors, LLCManufacturer number N252494000View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Sep 12, 2024
449,671 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
General Motors, LLCManufacturer number N242447990View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA26005OpenEngineering Analysis

Loss of motive power due to engine failure post recall remedy

Opened Aug 20, 2026

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA25007OpenEngineering Analysis

Loss of motive power due to engine failure

Opened Oct 23, 2025

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
RQ26001ClosedRecall Query

Loss of motive power due to engine failure post recall remedy

Opened Jan 16, 2026
Closed Aug 20, 2026

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
PE25001ClosedPreliminary Evaluation

Loss of motive power due to engine failure

Opened Jan 16, 2025
Closed Oct 23, 2025

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALLed to recall 25V274

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Sep 8, 2026

On August 17, 2026, at approximately 96,685 miles, my 2024 Cadillac Escalade ESV equipped with the 6.2L L87 V8 engine lost motive power while I was driving on Highway 101 in California. The vehicle stalled, I pulled over, and I was unable to restart it. The vehicle was towed to the dealer. The dealer diagnosed a seized engine that would not rotate, with metal contamination in the oil system and internal engine damage caused by a failed bearing. During teardown, the dealer specifically documented that the rod bearing failed and caused the engine seizure. This vehicle had previously received the GM L87 engine recall remedy on August 11, 2025, at approximately 47,987 miles. The dealer documented that the required PicoScope test passed and that the vehicle was operating normally at that time. The engine failure occurred approximately 48,698 miles after the recall remedy. GM subsequently replaced the engine under warranty. I am reporting this as a safety-related loss-of-motive-power event because the engine failed while the vehicle was traveling on a major highway and could not be restarted. I request that NHTSA consider this incident in connection with Recall 25V-274 and Recall Query RQ26001 and evaluate whether the recall remedy adequately identifies L87 engines that remain at risk of subsequent failure.

NHTSA ID
11762937
Incident
Aug 17, 2026
Driver assistance
Filed Aug 29, 2026

The Forward Collision Warning system will shut off while driving and an error message will appear. Also, the entire dashboard and radio goes blank and restarts while driving. Also, the backup camera often does not work, instead of an image the screen will flash purple then go black without any image at all. We have brought the car in multiple times for repair, the dealer has had the car for well over a month and it is still not repaired.

NHTSA ID
11760521
Incident
Jun 1, 2026
EngineFuel systemPowertrain (other)
Filed Jul 6, 2026

I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles. Only approximately 2,347 miles later, on June 15, 2026, at approximately 51,252 miles, the engine experienced a severe malfunction while I was driving with passengers. Without warning, the engine began running extremely rough with severe vibration and shaking. The Check Engine Light began flashing, and Service StabiliTrak and Service Traction Control warnings appeared. A few minutes after I stopped the engine, it would not restart. I found no measurable engine oil on the dipstick. When the engine was started again, a large amount of blue smoke was emitted from the exhaust, while the engine continued running extremely rough. GM's official MyCadillac application displayed critical warnings for the Engine & Transmission System, Emissions System, Transmission System, and Variable Valve Timing (VVT) System. GM ultimately determined that the engine required complete replacement under warranty. Despite completion of GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274), the engine required complete replacement only approximately 2,347 miles later. The replacement engine remains on backorder. I understand that NHTSA has opened Recall Query RQ26001 regarding post-remedy L87 engine failures. Because my vehicle experienced a post-remedy engine failure only approximately 2,347 miles after completion of the recall repair, I respectfully request that this complaint be included as part of Recall Query RQ26001. I have preserved photographs, videos, diagnostic screenshots, and repair records.

NHTSA ID
11748650
Incident
Jun 15, 2026
Engine
Filed Jun 18, 2026

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 25V274000 (ENGINE and ENGINE COOLING). The manufacturer was not notified of the failure. The failure mileage was 20,000.

NHTSA ID
11745105
Incident
Jun 17, 2026
Mileage
20,000 mi
Engine
Filed Apr 4, 2026

I had the recall performed on my ESV in December, but driving home from [XXX] my dash indicated that I needed to push start. I did and it slowly died. I had it towed to Andrews Cadillac where it was purchased and I learned that my engine locked up. It is being completely replaced with 41,000 miles. Thankfully it was under warranty but apparently this is an ongoing issue with GM and the 6.2 liter engines. I won’t have my car for weeks while I await a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11729131
Incident
Mar 11, 2026
Engine
Filed Mar 25, 2026

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving approximately 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The contact was informed that the 6.2-liter gasoline engine was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.

NHTSA ID
11727002
Incident
Mar 6, 2026
Mileage
15,000 mi
Other / unspecified
Filed Feb 2, 2026
Crash reported

There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.

NHTSA ID
11715124
Incident
Jan 14, 2026
Engine
Filed Jan 13, 2026

Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: Complete engine failure. Seized while driving on interstate in traffic. Was stranded on Interstate near DFW airport. Required complete engine replacement. There was no warning before it seized.

NHTSA ID
11710566
Incident
Dec 9, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5801F

This preliminary information communicates diagnostic tips for air leveling suspension system.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6541

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

PIT6529B

This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

PIT6516C

This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.

PIT5869B

This PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Escalade Esv by model year
YearComplaintsRecallsInvestigationsIssue Index
2026103156.4
2025131147.7
2024Viewing222460.4
2023884467.4
2022564464.3
20217110571.1
2020222064.6
2019341055.3
2018151057.8
2017381057.0
2016153155.2
2015861—
2014021—
2013241—
2012331—
2011135159.3
2010431—
2009651—
2008174355.7
2007394358.8
2006510—
2005141041.3
2004221042.7
2003121036.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.