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2024 Cadillac Escalade Esv Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jul 6, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Cadillac Escalade Esv, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1657.1%
  • Brakes310.7%
  • Powertrain (other)310.7%
  • Fuel system27.1%
  • Other / unspecified27.1%
  • Driver assistance13.6%
  • Electrical13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

16
reports

From owner reports, verbatim

I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles. Only approximately 2,347 miles later, on June 15, 2026, at approximately 51,252 miles, the engine experienced a severe malfunction while I was driving with passengers. Without warning, the engine began running extremely rough with severe vibration and shaking. The Check Engine Light began flashing, and Service StabiliTrak and Service Traction Control warnings appeared. A few minutes after I stopped the engine, it would not restart. I found no measurable engine oil on the dipstick. When the engine was started again, a large amount of blue smoke was emitted from the exhaust, while the engine continued running extremely rough. GM's official MyCadillac application displayed critical warnings for the Engine & Transmission System, Emissions System, Transmission System, and Variable Valve Timing (VVT) System. GM ultimately determined that the engine required complete replacement under warranty. Despite completion of GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274), the engine required complete replacement only approximately 2,347 miles later. The replacement engine remains on backorder. I understand that NHTSA has opened Recall Query RQ26001 regarding post-remedy L87 engine failures. Because my vehicle experienced a post-remedy engine failure only approximately 2,347 miles after completion of the recall repair, I respectfully request that this complaint be included as part of Recall Query RQ26001. I have preserved photographs, videos, diagnostic screenshots, and repair records.

NHTSA ID 11748650 · filed Jul 6, 2026

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 25V274000 (ENGINE and ENGINE COOLING). The manufacturer was not notified of the failure. The failure mileage was 20,000.

NHTSA ID 11745105 · filed Jun 18, 2026
All 16 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

Got warning message on dashboard “Brake System Failure”. Brought car to Dealer and they replaced defective master brake cylinder.

NHTSA ID 11678998 · filed Aug 7, 2025

Dear NHTSA, My name is [XXX] , and I am the owner of a 2024 Cadillac Escalade ESV, VIN [XXX] . I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ⸻ ⚠️ Recalls Involved: 1.NHTSA Recall 25V274000 / GM N252494000 – Engine defect that may cause engine failure or power loss, leading to potential crashes. 2.NHTSA Recall 24V674000 / GM N242447990 – Brake fluid warning light software may fail, increasing the risk of brake issues. ⸻ ❗ Why This Is Critical: I operate a professional black car service, transporting VIP clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ⸻ 🚗 Vehicle & Contact Information: •Year/Model: 2024 Cadillac Escalade ESV •VIN [XXX] 6 •Mileage: [Insert current mileage here] •Name [XXX] •Location: [City, State] •Email [XXX] •Phone: [Insert phone number] •Profession: VIP Driver – Black Car Service ⸻ 📩 Requested Action: I respectfully request that NHTSA take steps to ensure GM and their dealership fulfill their recall obligations for my vehicle in a timely and safe manner. Thank you for your time and help with this urgent matter. Sincerel [XXX] [XXX] om INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11673088 · filed Jul 12, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles. Only approximately 2,347 miles later, on June 15, 2026, at approximately 51,252 miles, the engine experienced a severe malfunction while I was driving with passengers. Without warning, the engine began running extremely rough with severe vibration and shaking. The Check Engine Light began flashing, and Service StabiliTrak and Service Traction Control warnings appeared. A few minutes after I stopped the engine, it would not restart. I found no measurable engine oil on the dipstick. When the engine was started again, a large amount of blue smoke was emitted from the exhaust, while the engine continued running extremely rough. GM's official MyCadillac application displayed critical warnings for the Engine & Transmission System, Emissions System, Transmission System, and Variable Valve Timing (VVT) System. GM ultimately determined that the engine required complete replacement under warranty. Despite completion of GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274), the engine required complete replacement only approximately 2,347 miles later. The replacement engine remains on backorder. I understand that NHTSA has opened Recall Query RQ26001 regarding post-remedy L87 engine failures. Because my vehicle experienced a post-remedy engine failure only approximately 2,347 miles after completion of the recall repair, I respectfully request that this complaint be included as part of Recall Query RQ26001. I have preserved photographs, videos, diagnostic screenshots, and repair records.

NHTSA ID 11748650 · filed Jul 6, 2026

On August 5, while driving on I-79 at 78 mph, our Escalade suddenly and completely shut off. The entire system failed — no power, no control — while our three children were in the car. This is the second GM vehicle we’ve owned to do this. Our previous Yukon Denali also shut off twice at highway speeds before we got rid of it out of fear for our safety. We reached out about the Escalade recall and were assured two months ago that our vehicle was not affected. Clearly, that assurance was wrong — and we’re now reliving the exact same terrifying situation with yet another GM vehicle. My kids are traumatized and refuse to get back in the car. Frankly, I don’t blame them.

NHTSA ID 11678977 · filed Aug 7, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles. Only approximately 2,347 miles later, on June 15, 2026, at approximately 51,252 miles, the engine experienced a severe malfunction while I was driving with passengers. Without warning, the engine began running extremely rough with severe vibration and shaking. The Check Engine Light began flashing, and Service StabiliTrak and Service Traction Control warnings appeared. A few minutes after I stopped the engine, it would not restart. I found no measurable engine oil on the dipstick. When the engine was started again, a large amount of blue smoke was emitted from the exhaust, while the engine continued running extremely rough. GM's official MyCadillac application displayed critical warnings for the Engine & Transmission System, Emissions System, Transmission System, and Variable Valve Timing (VVT) System. GM ultimately determined that the engine required complete replacement under warranty. Despite completion of GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274), the engine required complete replacement only approximately 2,347 miles later. The replacement engine remains on backorder. I understand that NHTSA has opened Recall Query RQ26001 regarding post-remedy L87 engine failures. Because my vehicle experienced a post-remedy engine failure only approximately 2,347 miles after completion of the recall repair, I respectfully request that this complaint be included as part of Recall Query RQ26001. I have preserved photographs, videos, diagnostic screenshots, and repair records.

NHTSA ID 11748650 · filed Jul 6, 2026

**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.

NHTSA ID 11687141 · filed Sep 14, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.

NHTSA ID 11715124 · filed Feb 2, 2026

Dear NHTSA, My name is [XXX] , and I am the owner of a 2024 Cadillac Escalade ESV, VIN [XXX] . I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ⸻ ⚠️ Recalls Involved: 1.NHTSA Recall 25V274000 / GM N252494000 – Engine defect that may cause engine failure or power loss, leading to potential crashes. 2.NHTSA Recall 24V674000 / GM N242447990 – Brake fluid warning light software may fail, increasing the risk of brake issues. ⸻ ❗ Why This Is Critical: I operate a professional black car service, transporting VIP clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ⸻ 🚗 Vehicle & Contact Information: •Year/Model: 2024 Cadillac Escalade ESV •VIN [XXX] 6 •Mileage: [Insert current mileage here] •Name [XXX] •Location: [City, State] •Email [XXX] •Phone: [Insert phone number] •Profession: VIP Driver – Black Car Service ⸻ 📩 Requested Action: I respectfully request that NHTSA take steps to ensure GM and their dealership fulfill their recall obligations for my vehicle in a timely and safe manner. Thank you for your time and help with this urgent matter. Sincerel [XXX] [XXX] om INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11673088 · filed Jul 12, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral). Following an over 4 hour wait to be towed to the nearest Cadillac Dealership, when my husband described what had happened, the mechanic asked "how many miles are on it?" When my husband informed him "about 7,000", the mechanic then replied "yeah, that sounds about right." To me, this infers that Cadillac is aware of this incredibly dangerous problem and has not recalled vehicles to address this. The car has been at the dealership for 4 days now and no diagnostics have been run at this time to see what the issue is. We have called Cadillac directly and there does not seem to be any concern about what happened to me. I honestly am traumatized at the thought of what could have happened to my son and myself had I not acted so quickly. I do not want this to happen to anyone else. I am so thankful that I was able to get to the shoulder before my car shut off completely but I easily could have been slammed into many times, as the highway I was driving on frequently has cars traveling 70 to 80 mph. Cadillac must be held accountable for the safety of their drivers, customers and families.

NHTSA ID 11635435 · filed Jan 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral). Following an over 4 hour wait to be towed to the nearest Cadillac Dealership, when my husband described what had happened, the mechanic asked "how many miles are on it?" When my husband informed him "about 7,000", the mechanic then replied "yeah, that sounds about right." To me, this infers that Cadillac is aware of this incredibly dangerous problem and has not recalled vehicles to address this. The car has been at the dealership for 4 days now and no diagnostics have been run at this time to see what the issue is. We have called Cadillac directly and there does not seem to be any concern about what happened to me. I honestly am traumatized at the thought of what could have happened to my son and myself had I not acted so quickly. I do not want this to happen to anyone else. I am so thankful that I was able to get to the shoulder before my car shut off completely but I easily could have been slammed into many times, as the highway I was driving on frequently has cars traveling 70 to 80 mph. Cadillac must be held accountable for the safety of their drivers, customers and families.

NHTSA ID 11635435 · filed Jan 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .