RoadVitals

2000 Mazda Protege Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
102
Latest Nov 27, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 8, 1999

What this page shows

Our database holds 102 NHTSA owner-reported complaints for the 2000 Mazda Protege. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 102 · page 1 of 5

Airbags
Filed Nov 27, 2019
Crash reported1 injury reported

TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.

NHTSA ID
11282740
Incident
Nov 27, 2019
Mileage
160 mi
Filed Apr 14, 2018

MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF

NHTSA ID
11085023
Incident
Apr 13, 2018
Mileage
167,980 mi
Engine
Filed Apr 10, 2018
Fire reported

AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.

NHTSA ID
11084383
Incident
Mar 19, 2018
Mileage
213,900 mi
Engine
Filed Apr 10, 2018
Fire reported

I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?

NHTSA ID
11084381
Incident
Mar 18, 2018
Mileage
213,000 mi
Electrical
Filed Jun 21, 2017

CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.

NHTSA ID
11000340
Incident
Mar 1, 2013
Mileage
148,000 mi
Airbags
Filed Nov 5, 2014

TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY AND WITHOUT WARNING. NO INJURIES WERE REPORTED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SAFELY AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10652678
Incident
Oct 23, 2013
Powertrain (other)
Filed Nov 13, 2012

TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED THAT THE VEHICLE ENGINE TOOK A LONG TIME TO START UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

NHTSA ID
10484499
Incident
Sep 27, 2012
Mileage
138,000 mi
Seat belts
Filed Jul 6, 2012

THE LEFT FRONT SEAT BELT WOULD NOT RELEASE. MY SPOUSE SPENT FIFTEEN MINUTES TRYING TO GET IT UNBUCKLED AND POPPED A BLOOD VESSEL IN HER THUMB TRYING TO RELEASE IT. GOING TO REPLACE IT AND SEE WHAT HAPPENS. WILL CONTACT DEALER TO SEE IF IT CAN BE WARRANTIED. THEY SHOULD, IT IS A SAFETY ITEM! *TR

NHTSA ID
10464467
Incident
Jul 5, 2012
Mileage
89,599 mi
ElectricalInterior & seats
Filed Oct 9, 2011

ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED. *TR

NHTSA ID
10429252
Incident
Jan 4, 2010
Brakes
Filed Jan 25, 2011

PASSENGER VEHICLES LEFT SIDE REAR BRAKE HOSES DAMAGED, BRAKE FLUID LEAKAGE. *TR

NHTSA ID
10378644
Incident
Jan 23, 2000
Exterior lighting
Filed Dec 25, 2010

THE DIM LIGHTS WENT OUT AND THE BRIGHT LIGHT INDICATOR CAME ON. FORTUNATELY THE BRIGHT LIGHTS WORKED, OR I WOULD HAVE BEEN DRIVING WITHOUT LIGHTS. THE TURN SIGNAL/LIGHT CONTROL WAND WAS REPLACED. ABOUT TWO MONTHS LATER THE PROBLEM REPEATED. IT WAS LATE WITHOUT MUCH TRAFFIC AND I DROVE HOME FOR 30 MILES WITH ONLY BRIGHT LIGHTS. THIS TIME I TOOK THE CAR TO THE MAZDA DEALER. THE WIRE CONTROLLING THE LIGHTS HAD OVER HEATED WHICH CAUSED THE WAND TO BURNOUT AND A WIRE CONNECTOR TO WARP. A NEW WIRE WAS THREADED FROM THE CONNECTOR THROUGH THE FIREWALL TO THE CONTROL WAND. THE LIGHTS ARE NOW WORKING. *TR

NHTSA ID
10372369
Incident
Aug 15, 2010
Mileage
89,500 mi
Tires & wheels
Filed May 17, 2010

ON MAY 12, 2010 MY SON CALLED ME AT MY PHONE TO ADVISED ME THAT AS HE WAS DRIVING HIS 2000 MAZDA PROTEGE AND WITHOUT ANY REASON HIS FRONT PASSENGER SIDE TIRE GAVE UP ALL AROUND THE OUTSIDE SIDE CENTER OF THE TIRE MAKING A BLOWOUT NOISE AND WENT FLAT. HE WENT TO A TIRE SERVICES CENTER AND THERE HE WAS INFORMED THAT THERE IS NOTHING THEY CAN DO TO REPAIR THE TIRE AND ALSO THEY RECOMMENDED HIM TO CHANGE ALL THE TIRES (KUMHO SOLUS HP/4/PLUS-P195/55//15. I JUST BOUGHT TWO OF THEM IN DECEMBER. I WROTE TO KHOMO TIRES WEB-SITE ASKING IF THERE IS ANY RECALL FOR THE TIRES AND WHAT KIND OF GUARANTEE IS THERE. I NEVER GOT A REPLY. *TR

NHTSA ID
10330758
Incident
Apr 12, 2010
Mileage
3,000 mi
Suspension
Filed Apr 15, 2009

MY 2000 MAZDA PROTEGE LX HAS HAD SOME "MAJOR SURGERY" LATELY. ABOUT A YEAR AGO (EARLY 2008), WHEN BACKING UP ESPECIALLY, THE CAR WOULD MAKE A STRESS THEN POP NOISE ON THE RIGHT SIDE AND TOWARDS THE MIDDLE UNDERSIDE OF THE CAR. I WAS TOLD THIS AND THAT. I HAD NEW REAR STRUTS PUT ON, ALIGNMENTS, TIGHTENING OF THE SUSPENSION, ETC. SOME OF THESE WORKED TEMPORARILY. MY CAR WAS INVOLVED IN AN "ACCIDENT" AT THE END OF DECEMBER 2008. WE HAD BAD SNOW AND ICE AND MY CAR'S LEFT FRONT TIRE HIT AN ICE RUT PRETTY GOOD. AFTER THAT, MY CAR POPPED AND POPPED. TURNS OUT, THE ENTIRE STEERING RACK AND EVERYTHING THAT GOES WITH IT HAD TO BE REPLACED. WHEN I DROVE THE CAR BACK TO WORK AFTER THE REPAIR, THE STICK SHIFT TURNED TO JELLO. I BARELY MADE IT BACK TO THE REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE BUSHING HAD COME APART. WELL, NOW I HAVE BEEN BATTLING A CREAKY CLUTCH PEDDLE. WITH EACH RELEASE, IT CREAKS LIKE AN OLD HINGE AS IF IT'S TRYING TO GET BACK INTO POSITION. IT'S GETTING WORSE. I TALKED TO MECHANICS AND READ ON-LINE ABOUT IT. SOME SAY IT COULD BE THE FLUID RESERVOIR (HOW EMPTY IT IS) OR THIS SPRING THAT IS RUBBING ON ANOTHER COMPONENT. THE PEDAL FEELS OKAY, IT'S NOT LOOSE. I JUST NOW WONDER IF THIS IS COINCIDENTAL DUE TO THE REPAIR OF THE STEERING RACK AND WEAK BUSHING OF THE STICK SHIFT. AND FOR THE RECORD, THE MANUAL IN THE CAR IS FOR AN AUTOMATIC TRANSMISSION, NOT A 5SPD. I BOUGHT THE CAR USED IN 2001 WITH 24,000 MILES ON IT. *TR

NHTSA ID
10265479
Incident
Dec 20, 2008
Brakes
Filed Nov 21, 2006
Crash reported1 injury reported

I HAD BEEN IN AN ACCIDENT IN EARLY 2006 THAT WAS REPORTED TO THE POLICE AND WHEN I APPLIED MY BRAKES, THEY WERE NOT EFFECTIVE. I THOUGHT IT WAS THE TYPE OF TIRE I HAD ON MY CAR SO ABOUT 2 WEEKS AGO I SPENT 600 FOR TOP OF THE LINE TIRES. ON 11/17/2006, I WAS BEHIND A CAR THAT SLAMMED ON THEIR BRAKES AND WHEN I APPLIED MINE THEY DID NOT SLOW THE CAR DOWN SO I KEPT PUMPING THEM SO HARD I BRUISED MY FOOT AND CRASHED INTO THE PERSON IN FRONT OF ME TOTALING MY CAR. I HAD MY SEAT BELT ON BUT SINCE THERE WAS NO INDICATION THAT THE BRAKES WERE BEING APPLIED, THE BELT REMAINED LOOSE AND MY HEAD SMASHED INTO THE WINDSHIELD SHATTERING IT. AFTER GIVING MY INFO TO THE DRIVER I HIT AND MAKING SURE THAT I WAS ALRIGHT, HE LEFT AND SAID NOT TO WORRY AS THE DAMAGE TO HIS CAR WAS MINIMAL AND HE COULD FIX IT HIMSELF. AN OFFICER DID ARRIVE AND NOTED THAT MY TIRE MARKS WERE EXTREMELY FAINT ON THE DRIVERS SIDE AND ALMOST UNDETECTABLE ON THE PASSENGER SIDE WHICH SUPPORTED THE BRAKE FAILURE. I DON'T KNOW WHO I NEED TO CONTACT TO EXAMINE MY CAR TO DETERMINE THE BRAKE FAILURE BUT I NEED TO DO THIS BEFORE MY INSURANCE COMPANY CLAIMS THE CAR. ANY ASSISTANCE OR DIRECTION WOULD BE GREATLY APPRECIATED. *JB

NHTSA ID
10173956
Incident
Nov 17, 2006
Seat belts
Filed Nov 11, 2006

I WAS UNABLE TO RELEASE THE DRIVER'S SIDE SEAT BELT. I CRAWLED OUT UNDER IT AND EVENTUALLY GOT IT TO RELEASE. IT SEEMS TO WORK OK NOW BUT I'M NOW LEERY OF IT. *JB

NHTSA ID
10173189
Incident
Nov 11, 2006
Mileage
56,000 mi
Transmission
Filed Oct 6, 2006

I JUST SPENT 2200 ON REPAIRS TO MY TRANSMISSION. MY VEHICLE HAD BEEN LUNGING FORWARD WHILE I WAS DRIVING AND THE REPAIR SHOP THOUGHT IT WAS THE TRANSMISSION. THEY FOUND MAJOR DAMAGE TO THE TRANSMISSION. IT WAS FIXED AND NOW MY VEHICLE IS LUNGING FORWARD AGAIN. IT JUST STARTED AGAIN TODAY. IF I HAD BEEN DRIVING TOO CLOSE TO SOMEONE, I WOULD HAVE HIT THEM. MAZDA NEEDS TO STEP UP AND FIX THIS AND DO A RECALL. NOW I HAVE TO GO AND LET THE SHOP TRY TO SEE WHY THIS IS GOING ON. I MAY BE OUT MORE MONEY. I HATE THIS CAR AND I WILL NEVER RECOMMEND MAZDA. AND JUST NOTE THIS VEHICLE ONLY HAS 59000 MILES. *JB

NHTSA ID
10170090
Incident
Oct 6, 2006
Mileage
59,000 mi
Transmission
Filed Jun 19, 2006

I FEEL THAT MY 2000 MAZDA PROTEGE DX WITH 56,000 MILES ON IT IS A VERY UNSAFE VEHICLE. THIS VEHICLE HAS SUCH LOW MILES ON IT TO BE GIVING ME ANY TROUBLE. WHEN I AM DRIVING, THE VEHICLE FEELS AS IF IT IS GOING INTO OVERDRIVE BY ITSELF AND THEN RETURNS BACK TO NORMAL. MY OVERDRIVE LIGHT FLASHES ON AND OFF WHEN THIS HAPPENS. THIS IS A VERY UNSAFE BECAUSE WHEN IT DOES THIS, IT LUNGES YOUR VEHICLE FORWARD. I HAVE NOT BEEN GOING VERY FAST WHEN THIS HAS HAPPENED. I AM VERY AFRAID TO DRIVE MY VEHICLE IN FEAR THAT AT A HIGHER SPEED, THIS COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS THAT ARE SIMILAR AS MINE. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE NO WARRANTY ON MY VEHICLE AND REALLY DON'T HAVE THE MONEY TO FIX IT, BUT IT HAS TO BE DONE. FROM WHAT I HAVE READ ON THE INTERNET, MAZDA HAS PRODUCED A VERY POOR TRANSMISSION. I FEEL THAT THIS IS ONLY THE START. I AM HOPING THIS WILL NOT LEAD TO ME PUTTING IN A NEW TRANSMISSION. THE TRANSMISSION SHOP READ THE CODE AS SOLENOIDS. I HAVE AN APPOINTMENT AT THE TRANSMISSION SHOP TO GET THE SOLENOIDS REPLACED. THIS WILL COST ABOUT 400.00. I AM HOPING THAT THIS WILL FIX MY VEHICLE AND GIVE ME PEACE OF MIND. *JB

NHTSA ID
10160172
Incident
May 20, 2006
Mileage
56,000 mi
Driver assistanceSuspensionTires & wheels
Filed Jun 16, 2006
Crash reported1 injury reported

LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06. *JB

NHTSA ID
10160055
Incident
May 28, 2006
Mileage
66,097 mi
Driver assistanceEngineInterior & seats+1 more
Filed Jun 12, 2006
Crash reported

2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.

NHTSA ID
10160511
Incident
May 26, 2006
Mileage
66,097 mi
Engine
Filed May 12, 2006

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THERE WAS A LOUD EXPLOSION FROM THE ENGINE. THE VEHICLE WAS NOT PULLED OVER BUT CONTINUED TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN INSPECTED, THE NUMBER 2 CYLINDER HAD BLOWN A SPARK PLUG THROUGH THE MOTOR. THE SPARK PLUG WAS IN 3 PIECES, THE PLUG WIRES WERE STILL CONNECTED TO THE TOP OF THE PLUG, THE THREADED PORTION OF THE PLUG WAS STILL IN THE CYLINDER, AND THE THIRD PIECE WAS INSIDE THE ENGINE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. UPDATED 05/30/2006. *AK

NHTSA ID
10157465
Incident
May 7, 2006
Mileage
60,000 mi
Transmission
Filed Jan 8, 2006

AS I ACCELERATED TO 30 MPH, THE "O/D OFF" LIGHT ON THE DASHBOARD FLASHED AND THE SPEEDOMETER STAYED AT ZERO, EVEN THOUGH I WAS DRIVING AS FAST AS THE OTHER CARS ON THE STREET. IT FELT LIKE NEUTRAL GEAR. THE MANUAL INDICATES THE FLASHING LIGHT IS DUE TO AN ELECTRICAL PROBLEM WITH THE TRANSMISSION. I REMEMBERED THAT WITHIN A FEW MONTHS OF PURCHASING THIS NEW CAR, THE TRANSMISSION WAS REPLACED DUE TO PECULIAR SOUNDS, SO I WORRY ABOUT THE QUALITY OF THIS COMPONENT SINCE I DO NOT DRIVE MUCH. *JB

NHTSA ID
10147190
Incident
Jan 7, 2006
Mileage
31,127 mi
Tires & wheels
Filed Dec 14, 2005

CONSUMER TREAD ON REAR TIRE SEPERATED. *TS *JB

NHTSA ID
10145394
Incident
Sep 17, 2005
Mileage
40,877 mi
Airbags
Filed Nov 11, 2005
Crash reported1 injury reported

FRONT END IMPACT OF AT LEAST 45 MPH WITHOUT APPLYING BRAKES. ALMOST DIRECT FULL CONTACT WITH FRONT END (SLIGHTLY MORE ON ONE SIDE). FRONT AIR BAGS DID NOT DEPLOY. SEAT BELT RESTRAINED FORWARD MOTION BUT INJURY WAS INCURRED TO NECK AND BACK DUE TO FORCE OF COLLISION. *NM

NHTSA ID
10142480
Incident
Jan 5, 2004
Mileage
42,000 mi
BrakesEngineTransmission
Filed Oct 24, 2005

DT: THE CONTACT STATED THAT ABOUT A YEAR TRANSMISSION WAS REPLACED. NOW THE ENGINE LIGHT IS COMING ON. THE BRAKES ARE NOT TIGHT ENOUGH AND THEY ARE NOT WORKING. *AK

NHTSA ID
10140678
Incident
Oct 7, 2004
Mileage
45,000 mi
Transmission
Filed Oct 7, 2005

OWN A 2000 MAZDA PROTEGE DX W/AUTO & AIR, 41K MILES THAT WAS PURCHASED NEW. UPON DRIVING FOR 45 MINUTES ON THE HIGHWAY, THE O/D TRANSMISSION LIGHT STARTS BLINKING. WHEN I BRING TO THE CAR TO A STOP, TURN OFF THE ENGINE AND RESTART, THE LIGHT IS NO LONGER FLASHING. I DO NOT DRIVE THE CAR FOR MORE THAN A FEW MINUTES AFTER THE O/D LIGHT STARTS FLASHING BEFORE LETTING THE CAR SIT FOR SEVERAL HOURS. THE TRANSMISSION FLUID ALSO GETS DIRTY AT AN ACCELERATED RATE VS. WHAT WOULD NORMALLY BE EXPECTED FOR A CAR. LAST FULL FLUSH AT 38K MILES, AND THE FLUID IS NOW BROWNISH-RED. TRANSMISSION SHOPS TELL ME I NEED A NEW TRANSMISSION FOR $1,500, BUT I CAN IMAGINE I'D NEED THAT ON A WELL-MAINTAINED JAPANESE CAR WITH 41K MILES. AT THIS POINT I'M AFRAID TO DRIVE THE CAR FOR FEAR THE TRANSMISSION WILL FAIL (FROM WHAT I'VE BEEN TOLD) AT ANY MOMENT. I'VE HEARD THIS PROBLEM IS PREVALENT IN THE 626, AND ALSO HAPPENS IN THE PROTEGE. PLEASE HELP IN CREATING A RECALL ON THIS ISSUE.*JB

NHTSA ID
10139045
Incident
May 1, 2005
Mileage
38,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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