RoadVitals

1997 Ford Aerostar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
Latest Oct 9, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
8 injuries, 0 deaths reported

Overview

Our database contains 63 NHTSA owner-reported complaints for the 1997 Ford Aerostar, most frequently naming the electrical, driver assistance and brakes categories. 5 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 107 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E022000

SERVICE BRAKES, HYDRAULIC

Mar 13, 2006
7,440 units potentially affected
The defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
The risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
The remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
BRAKE PARTS, INC.View on NHTSA.gov
00V425000

VEHICLE SPEED CONTROL:CABLES

Dec 26, 2000
36,500 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH 3.0L ENGINES. AN ACCELERATOR CABLE WAS KINKED DURING INSTALLATION, CAUSING THE CORE WIRES TO EVENTUALLY FRAY.
The risk: THIS COULD INCREASE THE FRICTION IN THE CABLE, CAUSING THE THROTTLE TO BE SLOW TO RETURN TO IDLE. THIS CONDITION COULD RESULT IN A STUCK THROTTLE.
The remedy: DEALERS WILL INSTALL A NEW ACCELERATOR CABLE.
FORD MOTOR COMPANYManufacturer number 00S56View on NHTSA.gov
99V029000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Feb 9, 1999
762,201 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
The risk: THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.
The remedy: DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
FORD MOTOR COMPANYManufacturer number 99S02View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA99002ClosedEngineering Analysis

TRANSFER CASES AND REAR DRIVE SHAFT

Opened Jan 7, 1999
Closed Nov 14, 2000

There is no summary currently available

POWER TRAINLed to recall 99V094000
RQ98012ClosedRecall Query

TRANSFER CASES AND REAR DRIVESHAFT

Opened Jul 31, 1998
Closed Jan 7, 1999

There is no summary currently available

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)Led to recall 97V204000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 63
Electrical
Filed Oct 9, 2020

I FOUND TWO INCOMPLETE RECALLS. I CALLED THE DEALER 9/28/2020 AT [XXX] AND SPOKE TO [XXX]. SHE PUT THE VIN IN HER SYSTEM, SAW THE TWO RECALLS AND SAID THE PARTS WOULD BE ORDERED. NO RESPONSE. I CALL [XXX] 10/5/2020 AT THE SAME NUMBER AND SHE SAID ABOUT THE SAME THING. THEN I CALLED 10/8/2020 AND ANOTHER SERVICE ADVISOR PRINTED OUT THE ISSUE WITH MY PHONE NUMBER [XXX] AND SAID [XXX] WOULD CALL ME AFTER LUNCH. NO RESPONSE. I TRIED CALLING THE FORD CUSTOMER SERVICE 800 392-3673 AND AFTER PRESSING '#' FOR TWO COMMERCIALS, THE RECORDER HUNG UP. THE VEHICLE HAS BEEN RUNNING FINE, BUT THESE ARE TWO RECALLS THAT ARE CONCERNS. (00S56 & 99S02). THANK YOU VERY MUCH. [XXX]AUGUSTA, GA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11363588
Incident
Sep 28, 2020
Mileage
160,000 mi
EngineOther / unspecified
Filed Nov 19, 2014

I WAS GIVEN THIS VAN WITH A HANDICAPPED LIFT AS A PRESENT FROM SOME PEOPLE AT OUR CHURCH. EVER SINCE I GOT IT THE ENGINE LIGHT HAS BEEN ON. I'VE HAD IT CHECKED SEVERAL TIMES BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ANOTHER PROBLEM I'VE BEEN HAVING IS THAT THE LEFT FRONT TIRE WEARS OUT MORE QUICKLY THAN THE OTHER THREE. WE'VE HAD IT BALANCED SEVERAL TIMES BUT WE STILL HAVE THAT PROBLEM EVEN WITH NEW TIRES. SINCE I AM HANDICAPPED AND USE AN ELECTRIC WHEELCHAIR IF A TIRE BLOWS OUT I MAY NOT BE ABLE TO GET OUT USING THE RAMP LIFT THAT WAS INSTALLED AND THE SAME APPLIES TO THE ENGINE. HOW DO I KNOW IF THE ENGINE HAS SOMETHING WRONG WITH IT IF THE LIGHT IS ON ALL THE TIME? *TR

NHTSA ID
10659389
Incident
Oct 8, 2005
Mileage
100,000 mi
Driver assistanceFuel system
Filed Aug 19, 2010

NOTE: I WISH I HAD FOUND THIS SITE YEARS AGO. I COULD NOT GET PAST FORDS "BRICK WALL" TO SPEAK TO AN ENGINEER! 1. 1997 AEROSTAR - ACCELERATOR PEDAL WAS PRESSED DOWN QUICKLY TO PASS (2 LANE HIGHWAY). 2. NOW IN THE LEFT LANE, NOT FAR AHEAD OF PASSED THE CAR - I EXPERRIENCED A COMPLETE LOSS OF POWER - HARD RIGHT OVER TO SOFT SHOULDER - AVOIDED AN ONCOMING HEAD ON COLLISION - L JUST MISSED THE CAR BEING PASSED BY INCHES AND STOPPED. THE CRIMPED END OF CABLE TO THE CARBURATOR HAD RELEASED FROM THE ACCELERATOR PEDAL. 3. I CLAMPED THE CABLE BACK ONTO THE PEDAL WITH VICE GRIPS. (DROVE TO DEALER). FORD REPLACED THE CABLE. THAT PROBLEM HAS NOT HAPPENED AGAIN. (I DO NOT PRESS DOWN HARD EITHER!) *TR

NHTSA ID
10350538
Incident
Jul 15, 2002
Mileage
48,000 mi
Other / unspecified
Filed Jun 26, 2009

OBSERVED FULL CRACK ON ALUMINUM WHEEL RIM SPOKE. THIS IS STANDARD ALUMINUM WHEEL FROM MANUFACTURER. SERIOUS SAFETY ISSUE. THIS PROBLEM SAME AS HTTP://WWW.MOTORBEAT.COM/COMPLAINT/438440/. *TR THIS IS THE SECOND RIM THAT THIS PROBLEM HAS OCCURRED. ANOTHER RIM FAILED IN THE SAME MANNER ONE YEAR AGO. REPLACED.

NHTSA ID
10275026
Incident
Jun 10, 2009
Mileage
180,000 mi
ElectricalPowertrain (other)
Filed Mar 27, 2008

NEED TO KNOW WERE TO START TO GET ALL THE PROBLEMS ON MY VAN TAKEN CARE OF ALL THE RECALLS, OF POWER TRAIN THE ELECTRICAL AND WHATEVER ELSE WAS REPORTED TO ME ON MY REPORT OF THE RECALLS ON THIS 1997 AREOSTAR VAN THANK YOU MARYJEAN. *TR

NHTSA ID
10222447
Incident
Mar 25, 2008
Interior & seats
Filed Jul 26, 2005
1 injury reported

1997 AEROSTAR REAR HATCH: 1 OF 2 ANCHOR STUDS WHICH SUPPORT THE TAIL HATCH PNEUMATIC SPRING (VEHICLE BODY END) BROKE, ALLOWING THE HATCH TO IMMEDIATELY FALL ON TO OPERATOR. ALTHOUGH THERE ARE 2 PNEUMATIC SUPPORTS, 1 IS INSUFFCIENT TO SUPPORT THE WEIGHT OF THE HATCH. SIMILAR EXPERIENCE WITH 1994 MODEL.

NHTSA ID
10130062
Incident
Jul 20, 2005
Mileage
99,000 mi
ElectricalFuel systemInterior & seats
Filed Jul 22, 2005
Fire reported

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10129732
Incident
Jun 15, 2005
Other / unspecified
Filed May 21, 2004

CONSUMER'S HUSBAND DISCOVERED THAT ONE OF THE RIMS HAD CRACKED IN THREE PLACES. *LA ANOTHER RIM WAS FOUND WITH CRACKS IN THREE PLACES AS WELL. *SC *JB

NHTSA ID
10074110
Incident
Nov 1, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

02138

POWER TRAIN:MANUAL TRANSMISSION

LOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT

03148

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT

02221

ENGINE AND ENGINE COOLING:ENGINE

ENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ

870197

ENGINE AND ENGINE COOLING:ENGINE

INCORRECTLY INSTALLED GEAR DRIVEN CAMSHAFT POSITION (CMP) SENSOR SYNCHRONIZER ASSEMBLIES CAUSING SURGE, LOST OF POWER, MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES P1336, P1309 AND P0340. *TT

02176

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Aerostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2000600—
1999700—
1998400—
1997Viewing635259.7
19961046260.5
19951577365.5
19942575566.7
19933744566.4
19923175566.5
19912234271.0
19901957574.3
19892606975.6
198817751270.9
198711452075.3
19865391775.7
1985002—
1984000—
1976000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.