RoadVitals

1997 Mazda Protege Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Nov 22, 2010
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Mazda Protege, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags1212.9%
  • Brakes1111.8%
  • Engine99.7%
  • Seat belts66.5%
  • Visibility55.4%
  • Body & structure55.4%
  • Electrical55.4%
  • Fuel system55.4%
  • Suspension55.4%
  • Heating & air conditioning44.3%
  • Interior & seats44.3%
  • Tires & wheels33.2%
  • Powertrain (other)22.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

12
reports

From owner reports, verbatim

AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER. *AK

NHTSA ID 765324 · filed Aug 7, 2002

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT. *YH

NHTSA ID 8012946 · filed Jun 28, 2002
All 12 reports naming airbags

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

11
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1997 MAZDA PROTG DX. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE INSPECTION, THE MECHANIC INFORMED HIM THAT BOTH THE FRONT AND REAR BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/11/11 *BF UPDATED 11/30/2011 *LN

NHTSA ID 10367075 · filed Nov 22, 2010

BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED. *TT

NHTSA ID 8000869 · filed Dec 18, 2001
All 11 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

9
reports

From owner reports, verbatim

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA ID 10068748 · filed Jan 15, 2004

CHECK ENGINE LIGHT ILLUMINATED AND ACCELERATION IS POOR.*MR ENCLOSED ARE COPIES OF THE RECEIPTS AND SERVICE BULLETIN ISSUED IN REFERENCE TO THE DEFECTIVE VEHICLE. *CB THE CONSUMER STATED THE PROBLEM WAS FINALLY IDENTIFIED AS A FAULTY VALVEIN CYLINDER #1. *JB

NHTSA ID 10043933 · filed Oct 15, 2003
All 9 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

9
reports

From owner reports, verbatim

OVERDRIVE LIGHT KEEPS COMING ON, WHEN SHIFTING VEHICLE WILL KICK. *AK

NHTSA ID 8008186 · filed Apr 22, 2002

LIGHTS KEPT COMING ON, OVERDRIVE SENSOR. CONSUMER WAS TOLD BY MECHANIC THAT IT FUSE WAS BLOWN, IT HAPPENED AGAIN. *AK

NHTSA ID 8007646 · filed Apr 15, 2002
All 9 reports naming transmission

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

8
reports

From owner reports, verbatim

CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR *PH

NHTSA ID 10020404 · filed Jun 4, 2003

ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

NHTSA ID 752047 · filed Sep 10, 2001
All 8 reports naming driver assistance

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT. *YH

NHTSA ID 8012946 · filed Jun 28, 2002

DRIVER'S AND PASSENGER'S SEAT BELT CABLE WILL NOT RELEASE FROM THE RETRACTING MECHANISM, CAUSING SEAT BELTS TO BECOME INOPERABLE. CABLE OF BELT IS STICKING OUT OF TRACK AND MOTORS HAD TO BE DISCONNECTED BECAUSE THEY WERE RUNNING ALL THE TIME AND RAN DOWN THE BATTERY. *AK *ML

NHTSA ID 864152 · filed Jun 23, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

5
reports

From owner reports, verbatim

WINDSHIELD WIPER LINKAGE FAILED, CAUSING INOPERATIVE WINDSHIELD WIPERS. DEALER WAS NOTIFIED, AND INFORMED CONSUMER IT WAS NOT COVER UNDER A MANUFACTURER'S RECALL. *AK THE CONSUMER PURCHASED REPLACEMENT PARTS AND THE PROBLEM WAS SOLVED. *YH

NHTSA ID 888802 · filed May 21, 2001

WHILE STOPPING AT STOP SIGN CONSUMER TURNED ON DEFROSTER, AND WITHIN FIVE MINUTES FRONT WINDSHIELD CRACKED SIDE TO SIDE (LEFT TO RIGHT) WITHOUT PRIOR WARNING. *AK

NHTSA ID 856529 · filed Feb 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

POWER LOCKS WERE REPLACED TWICE BY COVINGTON PIKE MAZDA (TN) AND ONCE BY CASCADE MAZDA DEALER(OH, 44221). THIS IS THE FOURTH TIME, MY LOCKS HAVE DETERIORATED.

NHTSA ID 755816 · filed Dec 19, 2001

ENGINE CHECK LIGHT CAME ON, AND GAS GAUGE MALFUNCTIONED. VEHICLE HESITATED WHEN STARTING/ DEALER REPLACED FLYWHEEL. ALSO, FUEL TANK WAS DISCONNECTED, AND DEALER REPLACED FUEL TANK. IN ADDITION, RPMS INCREASED BY 500 RPMS, AND REPAIRED WIRING IN JAMME DDOOR. ALSO, WINDSHIELD WIPER BLADES MALFUNCTIONED/ FUSE SHORTED OUT , CAUSING RADIO, CD, AND OTHER ELECTRICAL COMPONENTS TO FAIL, AND REPLACED CANISTER. *AK

NHTSA ID 852010 · filed Jan 18, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

NHTSA ID 752047 · filed Sep 10, 2001

BATTERY EXPLODED WHEN I TURNED ON THE IGNITION PUT 3 DENTS IN THE HOOD, MAZDA BATTREY. *AK

NHTSA ID 751239 · filed Aug 27, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA ID 10068748 · filed Jan 15, 2004

WHILE FILLING TANK, FLAMES CAME OUT OF TANK, AND VEHICLE CAUGHT ON FIRE. ALSO, CONSUMER WAS INJURED WHEN VEHICLE WAS TURNED OFF. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK

NHTSA ID 856490 · filed Feb 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

5
reports

From owner reports, verbatim

THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC

NHTSA ID 566438 · filed Jul 8, 2002

RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.*AK

NHTSA ID 755095 · filed Nov 29, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

4
reports

From owner reports, verbatim

AFTER VEHICLE REACHED 20,000 MILES IT HAS A VERY HARD VIBRATION IN THE FRONT END WHEN THE AIR CONDITIONER IS ACTIVATED. DEALER HAS BEEN CONTACTED. *AK

NHTSA ID 843561 · filed Jul 27, 1999

THE COMPRESSOR FOR THE AIR CONDITIONER IS IN A BAD PLACE. I WAS TOLD MY VEHICLE WAS NOT COVERED UNDER THE WARRANTY BECAUSE A ROCK HIT THE COMPRESSOR. SOMEHOW I FEEL THIS IS A CROCK AND A WAY FOR MAZDA TO GET OUT OF HONORING THE WARRANTY.

NHTSA ID 709252 · filed Jul 27, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.*AK

NHTSA ID 764163 · filed Jul 12, 2002

BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED. *TT

NHTSA ID 8000869 · filed Dec 18, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

AXLE DAMPNER / BOOT ARE LOOSE, CAUSING ROARING NOISE FROM TRANSMISSION. *YC

NHTSA ID 545775 · filed May 27, 1999

VEHICLE EXPERIENCED TIRE BLOWOUT WHILE DRIVING CAUSING AN ACCIDENT. NLM BRODGESTONE - DOTH406DDH157- SIZE P185/65R14

NHTSA ID 606315 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.*AK

NHTSA ID 755095 · filed Nov 29, 2001

AXLE DAMPNER / BOOT ARE LOOSE, CAUSING ROARING NOISE FROM TRANSMISSION. *YC

NHTSA ID 545775 · filed May 27, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .