1998 Chrysler Cirrus

THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.

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Vehicle dies going down the highway sitting or idling runs for 30 minutes then dies, lots of complaints about Chrysler vehicles doing this, very unsafe, vehicle should never shut down by themselves, electrical problems.

NHTSA ID

11569760

Incident

Feb 4, 2024

THE MISFIRES AND STALLS WHILE I'M DRIVING. IT DOESN'T MATTER IF IT'S WARMED UP AND IF IT'S COLD. STALLS AND MISFIRES WHILE DRIVING ON FREEWAY AND JUST STOPS WHEN IT WANTS TOO

NHTSA ID

11170742

Incident

Jan 3, 2019

Mileage

17,356 mi

TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. WHILE DRIVING 25 MPH, THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA ID

10920454

Incident

Oct 28, 2016

ON DEC 29TH 2015 I WENT TO BELL TIRES ROSEVILLE MICHIGAN TO HAVE A PUNCTURED TIRE REPAIRED THEY WERE REALLY BUSY SO I LEFT MY TIRE THERE WITH MY SPARE ON NEXT DAY AT 8AM ON DEC 30TH 2015 THEY SAID THEY PATCHED MY TIRE BUT THEY HAD NO TIME TO PUT THE TIRE ON SO WENT TO DISCOUNT TIRE ROSEVILLE MICHIGAN THEY NOTICE THE TIRE WAS NOT REPAIRED PROPERLY AS THE TIRE WAS PATCHED BUT IT APPEARED THAT IT WAS NOT PLUGGED. I DON'T HAVE THE TIRE INFO RIGHT NOW I WILL GIVE IT TO YOU LATER BUT MY CAR IS 1998 CHRYSLER CIRRUS. MY EMAIL IS [XXX]- I AM - [XXX] (I PREFER EMAIL).......PLEASE NOTICE THAT MAYBE BELL TIRE USED A NEW AND APPROVED PROCEDURE TO FIX MY TIRE THAT DOES NOT INVOLVED PLUGGING AS WELL AS PATCHING. THAT IS WHY I ASKED YOU FOR ADVICE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

NHTSA ID

10817112

Incident

Dec 29, 2015

TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE MISFIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS A CLICKING NOISE AND THE BALL JOINTS WERE PREMATURELY WORN. IN ADDITION, THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE CONTACT ALSO STATED THAT THE KEY FAILED TO TURN INTO THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE VIN AND THE FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

10692152

Incident

Nov 5, 2014

I BOUGHT MY CAR IN FEB 2014 USED WITH A LITTLE UNDER 70,000 MILES. OVERALL THE VEHICLE WAS IN EXCELLENT CONDITION WITH A FEW MINOR PAINT ISSUES. WITHIN THE 1ST WEEK OF BUYING IT I NOTICED THE CHECK ENGINE LIGHT WOULD COME ON AND ACT LIKE IT WOULD STALL, OR WOULD ACTUALLY STALL ALL TOGETHER ONCE COMING TO A COMPLETE STOP. THE SCARIEST IS WHEN YOU ARE DRIVING ON A HIGHWAY & THE CAR LOOSES ALL POWER! I HAVE LEARNED IS IF I THROW IT INTO NEUTRAL THEN THE POWER WILL COME BACK UP & I DON'T HAVE TO COME TO A COMPLETE STOP MOST OF THE TIMES. I HAVE TAKEN IT TO MY MECHANIC WHO I HAVE USED FOR OVER 10 YRS & HE STILL HAS NOT BEEN ABLE TO FIND THE CAUSE, HE SAID THE CHECK ENGINE LIGHT CODE IS COMING BACK AS THE PARK/NEUTRAL SWITCH (WHICH WOULD BE THE TRANSMISSION AND COSTLY AND COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM). LAST WEEK MY CAR DIED & I HAD TO HAVE IT TOWED SINCE IT WOULD NOT START. ENDED UP BEING THE FUEL PUMP, BUT WHEN THEY PUT THE NEW FUEL PUMP, THE PCM SHORTED IT OUT SO THAT ENDED UP BEING REPLACED AS WELL AS THE CRANK SHAFT SENSOR . HE THOUGHT THIS WOULD HAVE FIXED THE PROBLEM BUT SADLY IT IS STILL HAPPENING :( THIS IS VERY FRUSTRATING TO SEE THAT SO MANY PEOPLE HAVE THE SAME ISSUE AND YET CHRYSLER IS STILL NOT ISSUING A RECALL FOR THIS. WHEN SOMEONE LIKE ME HAS A KID(S), IT MAKES IT VERY SCARY EVERY TIME YOU GET IN TO DRIVE NOT KNOWING WHAT WILL HAPPEN. AS A SINGLE PARENT, I CAN NOT KEEP PUTTING IN THOUSANDS OF DOLLARS FOR A PROBLEM THAT SHOULD HAVE ALREADY BEEN IDENTIFIED AND RECALLED AND FIXED. I HAVE HAD THE CAR FOR ALMOST A YEAR AND STILL WONT DRIVE OUTSIDE OF ORLANDO FOR THE FEAR OF BREAKING DOWN TOO FAR FROM HOME. PLEASE FIND WHAT IS CAUSING THIS AND RECALL SO I CAN STOP THROWING MONEY AWAY ON SENSELESS FIXES!! *TR

NHTSA ID

10644371

Incident

Feb 13, 2014

Mileage

70,000 mi

MY CAR WILL STALL OUT IN LOW OR IDOL. IT WOULD JUST SHUT OFF. WHILE DRIVING AND SWITCHING GEARS IT WILL SOUND LIKE ITS MISSING. I TOOK IT TO GET IT SMOG. THEY SAID THAT THE COMPUTER IN THE CAR WAS RESETTING EVERY TIME I START THE CAR. THEY ALSO SAID THAT IT WAS DOING THE SAME PROBLEM AS THE CHRYSLER CIRRUS 1996 WAS DOING. *TR

NHTSA ID

10463075

Incident

Jun 25, 2012

Mileage

176,000 mi

TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN IN EITHER DIRECTION OR PARKING, THERE WAS A LOUD, ABNORMAL NOISE FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO REPAIRED VARIOUS COMPONENTS ON THE VEHICLE. THE SECOND DEALER REPAIRED MOST OF THE SUSPENSION INCLUDING THE TIE ROD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,900.

NHTSA ID

10433704

Incident

Oct 31, 2010

Mileage

60,000 mi

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.