Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 69 NHTSA owner-reported complaints for the 1998 Chrysler Cirrus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 69 · page 1 of 3
Vehicle dies going down the highway sitting or idling runs for 30 minutes then dies, lots of complaints about Chrysler vehicles doing this, very unsafe, vehicle should never shut down by themselves, electrical problems.
THE MISFIRES AND STALLS WHILE I'M DRIVING. IT DOESN'T MATTER IF IT'S WARMED UP AND IF IT'S COLD. STALLS AND MISFIRES WHILE DRIVING ON FREEWAY AND JUST STOPS WHEN IT WANTS TOO
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. WHILE DRIVING 25 MPH, THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
ON DEC 29TH 2015 I WENT TO BELL TIRES ROSEVILLE MICHIGAN TO HAVE A PUNCTURED TIRE REPAIRED THEY WERE REALLY BUSY SO I LEFT MY TIRE THERE WITH MY SPARE ON NEXT DAY AT 8AM ON DEC 30TH 2015 THEY SAID THEY PATCHED MY TIRE BUT THEY HAD NO TIME TO PUT THE TIRE ON SO WENT TO DISCOUNT TIRE ROSEVILLE MICHIGAN THEY NOTICE THE TIRE WAS NOT REPAIRED PROPERLY AS THE TIRE WAS PATCHED BUT IT APPEARED THAT IT WAS NOT PLUGGED. I DON'T HAVE THE TIRE INFO RIGHT NOW I WILL GIVE IT TO YOU LATER BUT MY CAR IS 1998 CHRYSLER CIRRUS. MY EMAIL IS [XXX]- I AM - [XXX] (I PREFER EMAIL).......PLEASE NOTICE THAT MAYBE BELL TIRE USED A NEW AND APPROVED PROCEDURE TO FIX MY TIRE THAT DOES NOT INVOLVED PLUGGING AS WELL AS PATCHING. THAT IS WHY I ASKED YOU FOR ADVICE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE MISFIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS A CLICKING NOISE AND THE BALL JOINTS WERE PREMATURELY WORN. IN ADDITION, THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE CONTACT ALSO STATED THAT THE KEY FAILED TO TURN INTO THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE VIN AND THE FAILURE MILEAGE WERE NOT AVAILABLE.
I BOUGHT MY CAR IN FEB 2014 USED WITH A LITTLE UNDER 70,000 MILES. OVERALL THE VEHICLE WAS IN EXCELLENT CONDITION WITH A FEW MINOR PAINT ISSUES. WITHIN THE 1ST WEEK OF BUYING IT I NOTICED THE CHECK ENGINE LIGHT WOULD COME ON AND ACT LIKE IT WOULD STALL, OR WOULD ACTUALLY STALL ALL TOGETHER ONCE COMING TO A COMPLETE STOP. THE SCARIEST IS WHEN YOU ARE DRIVING ON A HIGHWAY & THE CAR LOOSES ALL POWER! I HAVE LEARNED IS IF I THROW IT INTO NEUTRAL THEN THE POWER WILL COME BACK UP & I DON'T HAVE TO COME TO A COMPLETE STOP MOST OF THE TIMES. I HAVE TAKEN IT TO MY MECHANIC WHO I HAVE USED FOR OVER 10 YRS & HE STILL HAS NOT BEEN ABLE TO FIND THE CAUSE, HE SAID THE CHECK ENGINE LIGHT CODE IS COMING BACK AS THE PARK/NEUTRAL SWITCH (WHICH WOULD BE THE TRANSMISSION AND COSTLY AND COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM). LAST WEEK MY CAR DIED & I HAD TO HAVE IT TOWED SINCE IT WOULD NOT START. ENDED UP BEING THE FUEL PUMP, BUT WHEN THEY PUT THE NEW FUEL PUMP, THE PCM SHORTED IT OUT SO THAT ENDED UP BEING REPLACED AS WELL AS THE CRANK SHAFT SENSOR . HE THOUGHT THIS WOULD HAVE FIXED THE PROBLEM BUT SADLY IT IS STILL HAPPENING :( THIS IS VERY FRUSTRATING TO SEE THAT SO MANY PEOPLE HAVE THE SAME ISSUE AND YET CHRYSLER IS STILL NOT ISSUING A RECALL FOR THIS. WHEN SOMEONE LIKE ME HAS A KID(S), IT MAKES IT VERY SCARY EVERY TIME YOU GET IN TO DRIVE NOT KNOWING WHAT WILL HAPPEN. AS A SINGLE PARENT, I CAN NOT KEEP PUTTING IN THOUSANDS OF DOLLARS FOR A PROBLEM THAT SHOULD HAVE ALREADY BEEN IDENTIFIED AND RECALLED AND FIXED. I HAVE HAD THE CAR FOR ALMOST A YEAR AND STILL WONT DRIVE OUTSIDE OF ORLANDO FOR THE FEAR OF BREAKING DOWN TOO FAR FROM HOME. PLEASE FIND WHAT IS CAUSING THIS AND RECALL SO I CAN STOP THROWING MONEY AWAY ON SENSELESS FIXES!! *TR
MY CAR WILL STALL OUT IN LOW OR IDOL. IT WOULD JUST SHUT OFF. WHILE DRIVING AND SWITCHING GEARS IT WILL SOUND LIKE ITS MISSING. I TOOK IT TO GET IT SMOG. THEY SAID THAT THE COMPUTER IN THE CAR WAS RESETTING EVERY TIME I START THE CAR. THEY ALSO SAID THAT IT WAS DOING THE SAME PROBLEM AS THE CHRYSLER CIRRUS 1996 WAS DOING. *TR
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN IN EITHER DIRECTION OR PARKING, THERE WAS A LOUD, ABNORMAL NOISE FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO REPAIRED VARIOUS COMPONENTS ON THE VEHICLE. THE SECOND DEALER REPAIRED MOST OF THE SUSPENSION INCLUDING THE TIE ROD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,900.
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE ENGINE BEGAN TO OVERHEAT AND STEAM EMITTED FROM UNDERNEATH THE HOOD AREA. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN STATED THE COOLANT HOSE FRACTURED. THE PART WAS ORDERED. THE VEHICLE WOULD BE REPAIRED ONCE THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO HESITATE AND ATTEMPT TO STALL BUT WOULD NOT STALL. THE FAILURE OCCURRED REPEATEDLY AND SPORADICALLY AS THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 77,600 AND THE FAILURE MILEAGE WAS UNKNOWN.
MY 1998 CHRYSLER CIRRUS WITH ONLY 75000 MILES ON IT WAS SITTING IN THE DRIVEWAY FOR 5+ HOURS, NOT RUNNING (KEYS INSIDE MY HOME) AND IT CAUGHT ON FIRE. THE FIRE WAS DEEMED TO BE AN ELECTRICAL SHORT SOMEWHERE IN THE DRIVERS DOOR PANEL, POSSIBLE THE ELECTRIC MIRROR LOCATION SWITCH. NO ACCIDENTS WITH THIS CAR, NO MODIFICATIONS WHERE DONE, EVERYTHING IS (WAS) STOCK AS IT ROLLED OFF THE ASSEMBLY LINE IN 1998. MY DAUGHTER RECEIVED A SLIGHT BURN PUTTING THE FIRE OUT. THE CAR IS A COMPLETE LOSE BUT DID NOT BURN COMPLETELY. *TR
CAR LOSES ALL POWER WHEN DRIVING ESPECIALLY AFTER IT RAINS. YOU HAVE TO LET IT SIT AWHILE AND THEN IT WILL START UP. THIS HAPPENS FREQUENTLY AND IS QUITE DANGEROUS.FROM WHAT I HAVE RESEARCHED ON THE INTERNET THIS IS A COMMON PROBLEM WITH THIS CAR AND ALOT OF FRUSTRATED PEOPLE ARE WONDERING WHY THIS HASN'T BEEN A RECALL PROBLEM SINCE IT SEEMS TO HAPPEN IN ALL CIRRUS MODELS. THIS IS AN EXPENSIVE REPAIR AND IT SEEMS TO BE AN EXTREMELY LIFE THREATENING ONE SINCE IT HAPPENS ON MAJOR HIGHWAYS WITHOUT NO WARNING WHAT SO EVER. *TR
MY CAR HAS BEEN GIVING ME PROBLEMS THEIR SEEMS TO BE QUIET SOME ISSUES WITH THE VEHICLE WHERE WOULD I TAKE IT IF IT HAS A RECALL ON THE VEHICLE. BRAKE PROBLEMS SOME LEAKAGE SOMEWHERE UNDER THE HOOD. WHEN I PURCHASED GAS IT RUNS OUT VERY FAST THE SUSPENSION IS ACTING UP IN THE VEHICLE. *TR
CHRYSLER CIRRUS 1998 LX CAR SHUT DOWN WHILE DAUGHTER WAS DRIVING AT 50MPH. VERY DANGEROUS SITUATION ON HIGHWAY BUT WAS ABLE TO GET OFF ROAD WITHOUT GETTING HIT. DAUGHTER 18 YEARS OLD AND VERY SCARED OVER SITUATION. CRANKSHAFT SHIFTER SENSOR REPLACED. MECHANIC SAID IT WAS A WELL KNOWN PROBLEM WITH THIS CAR. INTERNET RESEARCH CONFIRMS THIS. *TR
MY CAR DIES WHILE DRIVING DOWN THE ROAD AND TAKES A WHILE TO START BACK UP. I HAVE TAKEN IT TO A SHOP ON 4 OCCASIONS TO HAVE THE PROBLEM FIXED. THE DISTRIBUTOR HAS BEEN REPLACED 3 TIMES, NEUTRAL SAFETY SWITCH, COMPLETE TUNE-UP. STILL NO LUCK. *TR
I HAVE A 1998 CHRYSLER CIRRUS WITH 84,730 MILES ON IT. THIS CAR KEEPS SHUTTING OFF WHILE I AM DRIVING. I'VE BEEN TOLD I NEED TO REPLACE THE COMPUTER, THE FUEL INJECTION SYSTEM, CRANKSHAFT/CAMSHAFT SENSORS, NEW BATTERY- YOU NAME IT I'VE BEEN TOLD. NOW MY CHECK ENGINE LIGHT IS ON AS WELL AS MY OIL LIGHT AND NO ONE CAN TELL ME WHAT NEEDS TO BE DONE! THE FOLLOWING WEBSITE, WWW.CARSURVEY.ORG/REVIEWS/CHRYSLER/CIRRUS/R64403/COMMENTS/PAGE-5/, HAS A LIST OF COMPLAINTS ABOUT THIS VEHICLE AND THE SAME PROBLEM PEOPLE HAVE EXPERIENCED- SUDDEN STOP SYNDROME. SOMETHING NEEDS TO BE DONE ABOUT THIS CAR BECAUSE I HAVE FOUR CHILDREN AND I DO NOT LIKE RISKING OUR LIVES, BUT IT IS MY ONLY MODE OF TRANSPORTATION. I CANNOT AFFORD TO MAKE THESE COSTLY REPAIRS, ESPECIALLY WHEN NO ONE CAN TELL ME WHAT IS WRONG. THE BRAKE PEDAL BECOMES HARD TO OPERATE AND IF I GO UNDER 15 MPH, IT WILL SHUT OFF. SOMETIMES IT WON'T EVEN TURN BACK ON FOR AT LEAST 10-15 MINUTES. I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM, BUT I'M NOT AND CHRYSLER NEEDS TO BE HELD RESPONSIBLE! *TR
CAR STOPS WHILE DRIVING AND ALSO DOESN'T START ON SOME DAYS AND NOT OTHERS. YOU CAN BE GOING 60MPH ON THE HIGHWAY AND CAR WILL STOP FOR NO REASON AND THEN START UP AGAIN AFTER SITTING FOR A WHILE. I'VE HAD AN ENGINE CODE READING WITH NO CODES SHOWING. REPLACED BATTERY, SPARK PLUGS AND WIRES, PLUME GASKET, CRANK SHAFT SENSOR, ROTOR CAP AND BUTTON. I AM NOW GETTING A "NO BUS" READING WHEN IT WON'T START. IT'S GETTING A SPARK AND TRIES TO TURN OVER. I HAVE LOOKED UP THIS PROBLEM AND THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM WITH NOBODY KNOWING, INCLUDING THE DEALERSHIPS, AS TO HOW TO FIX THIS PROBLEM. IF SOMETHING IS NOT DONE SOON, SOMEONE IS GOING TO DIE FROM THIS. THIS HAS BEEN HAPPENING FOR 4 MONTHS WITH THREE TRIPS TO THE SHOP. IT WILL DRIVE FINE FOR A COUPLE OF DAYS AND THEN YOU GO TO START IT AND IT WON'T. OR YOU'RE DRIVING ON THE HIGHWAY OR REGULAR STREETS AND THE CAR WILL STOP. IT'S SCARY WHEN YOU HAVE A SEMI ON YOUR BEHIND FLYING AT YOU AND ALL YOU CAN DO IS PRAY THAT YOU CAN GET OVER TO SIDE OF THE HIGHWAY WITH YOUR CAR WHEN IT'S STOPPED. THIS IS A RECIPE FOR DISASTER. PLEASE HELP. PLEASE LOOK THIS UP ON THE INTERNET WITH A GOOGLE SEARCH AND SEE THAT THIS IS A BIG PROBLEM FOR SO MANY CONSUMERS OF THIS CAR. THERE REALLY SHOULD BE A RECALL. *TR
I RECENTLY PURCHASED A 1998 CHRYSLER CIRRUS. NOT EVEN TWO WEEKS INTO DRIVING I'VE BEEN HAVING PROBLEMS WITH IT. THE CAR STOPS WITHOUT ANY WARNING. I HAVE TAKEN IT TO 3 MECHANICS FOR THEM TO HOOK IT UP TO A COMPUTER WITH NO RESOLUTION. THE CAR STOPS WHEN I AM IDLE AND STALLS WHEN I AM DRIVING. I HAVE NOT DRIVEN THE CAR ONCE WITHOUT IT STOPPING ON ME. THE CHECK ENGINE LIGHT ONLY COMES ON WHEN IT STALLS OUT. THE ENGINE HAS BEEN REPLACED, NEW SPARK PLUGS, EVG VALVE, FUEL CLEANING, ASD RELAY, SENSORS, AND SO ON. THIS IS A BIG PROBLEM. THANKS *TR
I NOTICED THAT MY CAR HAD A FLAT TIRE, WHICH WAS NO BIG DEAL, UNTIL I OPENED UP MY TRUNK AND TRIED TO ACCESS MY SPARE TIRE. THE WING NUT ON THE POLE HOLDING THE PLASTIC CAP ON THE COVER BROKE. SECONDLY, THE PLASTIC CAP IS STUCK ON TO THE POLE, MAKING ACCESS TO THE SPARE TIRE IMPOSSIBLE. THIS OVERSIGHT ON THE PART OF CHRYSLER HAS VEXED ME TO THE POINT WHERE I AM CONSIDERING TALKING TO A LAWYER ABOUT IT. WHAT KIND OF AN IDIOT ENGINEERED THE SPARE TIRE SET UP OF MY CAR? A BLIND MONKEY COULD HAVE DONE A BETTER JOB. NOW, INSTEAD OF PUTTING A SPARE TIRE ON AND DRIVING TO A MEETING, I HAVE TO CALL FOR A TOW, COSTING ME PRECIOUS MONEY. I'M NOT A BILLIONAIRE LIKE THE CEO OF CHRYSLER, I CAN'T BE SPENDING MONEY ON TOWS FOR PROBLEMS I COULD HAVE FIXED MYSELF... *TR
TL*THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RACES ON ITS OWN. HE MUST PLACE THE VEHICLE IN NEUTRAL OR A LOWER GEAR IN ORDER FOR THE RACING TO STOP. THE FAILURE DOES NOT SELF-CORRECT. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT BELIEVES IT IS A MANUFACTURER DEFECT. THE CURRENT MILEAGE IS 134,776 AND FAILURE MILEAGE WAS 132,200.
DT: THE CONSUMER WAS DRIVING THE 1998 CHRYSLER CIRRUS AT A SPEED OF AROUND 5 MPH WHEN THE TIE ROD BROKE. THE TIE ROD WAS ON THE PASSENGER'S SIDE ON THE FRONT. THE MECHANIC THAT LOOKED AT THE VEHICLE STATED THAT THE TIE ROD SHOULD BREAK AT LOW MILEAGE. THE MECHANIC TOLD THE CONSUMER THAT THE TIE ROD WAS FLIMSY. THE TIE ROD HAS BEEN REPAIRED. THE DEALERSHIP HAS NOT BEEN CONTACTED. CHRYSLER HAS ALSO NOT BEEN CONTACTED. *AK *SC
CONSTANT INFILTRATION INTO ENGINE COMPARTMENT BY RODENTS, CAUSING FAILURE OF BLOWER MOTOR AND ALSO TRAPPED RODENTS DYING ON TOP OF HEATER BLOCK, BLOWER MOTOR AND WINDSHIELD COWL AREA. NO POSSIBLE FIX ACCORDING TO MANUFACTURER. COST TO REMOVE NESTS FROM BLOWER MOTOR: $80. COST TO REMOVE RODENTS FROM ENGINE COMPARTMENTS: $418. NUMBER OF OCCURRENCES: 5 SINCE 2000. POTENTIAL FIRE HAZARD SHOULD BE CONSIDERED AS WELL AS HEALTH ISSUES FROM DEBRIS/DEAD ANIMALS TRAPPED INSIDE ENGINE COMPARTMENTS. *NM
DT: ON JULY 3 THE CONSUMER'S VEHICLE CAUGHT FIRE. THE INSURANCE COMPANY HIRED AN INVESTIGATOR AND THEY FOUND IT STARTED ON THE LOCK ON THE DRIVER'S SIDE DOOR. THE POLICE AND FIRE DEPARTMENT WERE BOTH CALLED. THE VEHICLE HAD NOT BEEN IN USE FOR FOUR HOURS. THE FIRE ORIGINATED ON THE UPPER FRONT OF THE LEFT DOOR TRIM PANEL ADJACENT TO THE DASH. THE FIRE ORIGINATED AT THE LOCATION OF THE POWER MIRROR AND LOCK SWITCHES ON THE UPPER FRONT OF THE DOOR TRIM PANEL. IT IS EVIDENT THAT THE FIRE WAS CAUSED BY A MALFUNCTION THAT CAUSED HIGH RESISTANCE HEATING IN ONE OF THE SWITCHES. THE EXACT SWITCH THAT CAUSED THE OVERHEATING COULD NOT BE DETERMINED BECAUSE OF THE FIRE DAMAGE. *JB THE FOLLOWING ARE INCIDENTS THAT OCCURRED BEFORE THE FIRE: THE VEHICLE WOULD TAKE UP TO TEN MINUTES BEFORE IT WOULD CATCH. THE VEHICLE WOULD LOSE POWER AT TIMES. THE DEALER REPLACED THE SOLENOID WHICH MAY HAVE NOT OF CURED THE PROBLEM. A FEW DAYS AFTER THE SOLENOID REPLACEMENT, THE PROBLEM RECURRED. THE DEALER PLACED A NEW DISTRIBUTOR IN THE VEHICLE AND STATED THAT THE WIRES NEED TO BE REPLACED. *SC
WE HAVE TWO OF YOUR1998 CIRUS. THEY BOTH HAD WARRANTIES. MY CAR HAD THE PAINT SHIELD, AND NOW, AND NOW FOR 3 YEARS, THEY BOTH HAVE RUST ON THE HOODS. I JUST FOUND THIS SITE, BUT, HAD TAKEN THE CARS TO THE DEALERS AND THEY WOULD NOT FIX EITHER CAR.*AK THANKS FOR ANY HELP, GREGG. *AK
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART THE VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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