RoadVitals

1997 Volkswagen Passat Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 26, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 70 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1997 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Dec 26, 2005
Fire reported

WHILE EN-ROUTE BETWEEN DEXTER, MICHIGAN AND GRAND RAPIDS, MICHIGAN, CABIN BEGAN TO SMELL OF SMOKE. SHORTLY THEREAFTER, THE CIGARETTE LIGHTER CAUGHT FIRE. FIRE WAS EXTINGUISHED WITH A HALON EXTINGUISHER PROMPTLY. EXAMINATION OF THE COMPONENTS POST-FIRE REVEALED A DEFECTIVE CENTER CONDUCTOR. CIRCUIT WAS FUSED AT 10 AMPS WHICH WAS FOUND TO BE BLOWN, POST FIRE. NO INJURIES, NO DAMAGE TO PERSONAL GOODS, DAMAGE WAS CONFINED TO CIGARETTE LIGHTER ASSEMBLY, WHICH IS POORLY DESIGNED. *NM

NHTSA ID
10146075
Incident
Dec 24, 2005
Mileage
215,000 mi
Body & structureInterior & seats
Filed Oct 24, 2005

1997 VOLKSWAGEN PASSAT DEVELOPED PROBLEMS WITH THE DOOR LOCKS, AND SIDE DOOR HANDLE.*MR *NM

NHTSA ID
10134532
Incident
Jan 1, 1901
Interior & seatsVisibility
Filed Mar 13, 2005

DRIVER'S POWER WINDOW REGULATOR MECHANISM HAS REPEATED FAILURES DESPITE REPLACEMENT/REPAIR ON SIX OCCASIONS. THIS IS A SERIOUS SAFETY HAZARD, SINCE THE WINDOW MUST BE CLOSED BY GRASPING THE GLASS AND MANIPULATING IT WHICH CAN RESULT IN FINGERS BEING TRAPPED AND BROKEN. ALSO, ONCE THIS FAILURE HAS HAPPENED, THE WINDOW MAY DROP DOWN INTO THE DOOR UNEXPECTEDLY AT HIGH SPEED CAUSING DRIVER DISTRACTION, OR FAIL TO OPEN IN AN EMERGENCY PRECLUDING AN ESCAPE PATH. THIS IS COMPOUNDED BY FAULTY DOOR LATCH MECHANISM ACTUATORS WHICH PRECLUDE DOOR OPENING FROM OUTSIDE BY RESCUE PERSONNEL. THE FAILURE IS CAUSED BY A FAULTY ROLL PIN SLIPPING OUT OF THE DOOR LATCH TRIGGER MECHANISM CAUSING FAILURE OF AND BINDING OF THE LINKAGE WHICH CAUSES THE DOOR LOCK ACTUATING MECHANISM TO FAIL, TRAPPING PASSENGERS INSIDE THE VEHICLE. PLEASE NOTE THAT PER THE GE INFORMATION SERVICES, JAPAN ISSUED A RECALL FOR THIS PROBLEM.*AK

NHTSA ID
10114019
Incident
Jun 1, 2004
Mileage
79,000 mi
Interior & seats
Filed Dec 14, 2004

CONSUMER COMPLAINED ABOUT DOOR LOCKS AND LATCHES. THE DOOR LOCKS AND LATCHES FROZE IN COLD WEATHER. CONSUMER HAD TO TIE A BELT FROM THE DOOR TO DRIVER'S LEG TO KEEP THE DOOR FROM OPENING WHEN DRIVING THE VEHICLE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. THE DEALER LUBRICATED THE LOCKS, AND IT HELPED FOR ONLY TWO WEEKS AND THE PROBLEM RECURRED. MANUFACTURER WAS NO HELP. *AK

NHTSA ID
10103731
Incident
Dec 13, 2004
Mileage
45,000 mi
AirbagsElectricalEngine+1 more
Filed Oct 4, 2004

I PURCHASED A 1997 VOLKSWAGEN PASSAT VR6 AT CHECKERED FLAG BMW IN JUNE 2004, AND SINCE HAVE DISCOVERED THAT THE ELECTRICAL SYSTEM IS HORRIBLE. FIRST, THE AIR CONDITIONER( A/C) QUIT WORKING, THEN THE AIRBAG LIGHT CAME ON, AND THE AC STARTED WORKING FOR A DAY, THEN BLEW A CHEMICAL CLOUD INTO THE VEHICLE, WHILE I WAS ON THE HIGHWAY. MY EYES WERE BURNING (AS WELL AS MY FACE) FOR THE REST OF THE DAY. FINALLY, I HAVE ALREADY HAD TO REPLACE THE BATTERY, AND THERE'S A SLOW COOLANT LEAK. MAY I SUGGEST THAT WE REMOVE ALL VW'S FROM AMERICA'S STREETS? THEY ARE A TOTAL MENACE TO ANYONE WHO OWNS THEM! I WENT TO CHECKERED FLAG VW, TO HAVE IT SERVICED, AND THEY WANTED TO CHARGE 89 DOLLARS A PROBLEM, JUST TO LOOK, THEN THEY SAID I COULD TRADE IT FOR A NEW ONE. WHY WOULD I WANT A NEW ONE? I DON'T NEED TO TRADE AN OLD PROBLEM FOR A NEW, MORE EXPENSIVE ONE, I JUST WANT A RELIABLE WORK VEHICLE, AND I WISH I HAD STUCK TO MY GUNS AND BOUGHT ANOTHER PRELUDE. THIS THING WILL SEE THE CRUSHER WHEN I'M DONE PAYING IT OFF! FOUR PROBLEMS IN NOT SO MANY MONTHS. ONLY ANOTHER VW OWNER WOULD KNOW THAT KIND OF FRUSTRATION!*AK

NHTSA ID
10093585
Incident
Jul 15, 2004
Mileage
100,000 mi
Interior & seats
Filed Dec 12, 2003

1997 VW PASSAT TDI: RR DOOR LOCK CANNOT BE OPENED FROM INSIDE. PROBLEM DEVELOPED OVER PERIOD OF TIME, SAFETY HAZARD BECAUSE A PASSENGER WOULD BE UNABLE TO ESCAPE. LF DOOR AND RF DOOR DEVELOPING DIFFICULT OPENING. DOOR CAN BE OPENED FROM OUTSIDE WITH DIFFICULTY. LF DOOR WILL OPEN ONLY BY POWER.*AK

NHTSA ID
10049671
Incident
Dec 9, 2003
Mileage
96,000 mi
Interior & seats
Filed Aug 26, 2002

3 DOOR LATCHES DO NOT WORK PROPERLY, AND CURRENTLY ARE COMPLETELY INOPERATIVE. HAVE TO PULL WITH EXTREME FORCE IN ORDER TO OPEN DOORS. *AK *YH

NHTSA ID
8017243
Incident
Aug 1, 2002
Interior & seats
Filed Aug 24, 2001

CONSUMER STATES THE PIVOT AND PLUNGER PIVOT POINT OF THE DOOR LOCKS HAVE FAILED NUMEROUS TIMES.*JB

NHTSA ID
785480
Incident
Sep 1, 1999
Interior & seats
Filed May 23, 2000

DOOR LATCHS THAT FAILED WOULD NOT BE REPLACED BY MANUFACTUER DO TO THE MILAGE ON THE CAR. WHAT MY DOOR HANDLES HAVE TO DO WITH THE MILAGE I DON'T KNOW!!!. *AK

NHTSA ID
723084
Incident
Apr 1, 1998
Interior & seats
Filed Feb 16, 2000

DUE TO POORLY DESIGNED DOOR LATCHES ON FRONT DRIVER'S SIDE/PASSENGER'S SIDE, AND REAR DRIVER'S SIDE, DOORS DO NOT OPEN FROM THE OUTSIDE. DEALER SAID VEHICLE NEEDED NEW DOORS IN ORDER TO FIX THE LATCH PROBLEM. *AK *ML

NHTSA ID
857020
Incident
Jul 1, 1998
Interior & seats
Filed Dec 6, 1999

THE DOOR LOCKS AND LATCHES INTERMITTENTLY HAVE FAILED TO SECURE THE DOORS FROM OPENING,

NHTSA ID
715689
Incident
Nov 30, 1999
Interior & seats
Filed Sep 30, 1999

ALL 4 DOOR HANDLES WILL QUIT WORKING INTERMITTENLY , CONSUMER THEN WILL NOT BE ABLE TO OPEN DOOR OR UNLOCK DOOR. DEALER HAS REPLACED ALL 4 HANDLES, BUT DEFECT KEEPS OCCURRING. *AK

NHTSA ID
849599

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .