2009 Volkswagen Passat

ON MAY 4, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-022 TO INVESTIGATE AN OWNER COMPLAINT (ODI NO. 10260517) ALLEGING CONTACT BETWEEN THE ATF COOLING LINE AND THE RADIATOR FAN BLADES.THE COMPLAINT INDICATED THAT THE CONTACT RESULTED IN RAPID ATF FLUID LOSS WHICH RENDERED THE VEHICLE UNDRIVEABLE.THE INCIDENT OCCURRED WITHIN THE FIRST 50 MILES OF SERVICE. IN ITS RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-062, VW INDICATED THAT THE INSTALLATION AND DESIGN OF THE ATF COOLING LINES ARE THE SAME FOR BOTH THE REGULAR PASSAT AND PASSAT CC MODELS.VW HAS NOT CHANGED THE DESIGN OR INSTALLATION OF EITHER THE LINES OR RADIATOR FAN SINCE SUBJECT VEHICLE SALES BEGAN.VOLKSWAGEN FURTHER STATED THAT IT IS NOT AWARE OF ANY OTHER INCIDENTS OF ATF LINE CONTACT WITH THE RADIATOR FAN IN THE SUBJECT VEHICLES OR ANY SIMILARLY EQUIPPED VEHICLES.VW BELIEVES THAT THE ONE INCIDENT IS AN ISOLATED CASE OF IMPROPER INSTALLATION OF THE TRANSMISSION FLUID LINES. ODI INSPECTIONS OF SEVERAL MY 2009 PASSAT VEHICLES DID NOT IDENTIFY ANY CONCERNS WITH ATF COOLER LINE ROUTING THAT COULD RESULT IN CONTACT WITH THE RADIATOR FAN BLADES.CONSIDERING THE VERY SHORT TIME IN SERVICE OF THE INCIDENT VEHICLE, IT IS LIKELY ANY SUBJECT VEHICLES WITH SIMILARLY MIS-POSITIONED ATF LINES WOULDHAVE ALREADY FAILED AND BEEN REPAIRED.THE ABSENCE OF ADDITIONAL INCIDENTS SUPPORTS VW'S ASSESSMENT THAT THE SINGLE KNOWN FAILURE WAS A RANDOM AND ISOLATED EVENT. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.

The check engine light and oil pressure light appeared on my dash screen as I was driving home from work. I pulled over to the nearest repair shop to have the vehicle diagnosed. Upon arriving, the mechanic noticed my oil was low and filled the car with oil. Once that was completed, the car would not start. I noticed it made unusual noises after several more failed attempts. I had the vehicle towed to an authorized dealership to further troubleshoot and they were able to confirm that the engine jumped time due to a failed timing chain tensioner, which requires a new engine since mine is an interference engine. Due to the timing chain tensioner failing, there was catastrophic damage done to the engine leaving the vehicle inoperable.

NHTSA ID

11652540

Incident

Mar 12, 2019

The contact owns a 2009 Volkswagen Passat. The contact stated that while driving approximately 35 MPH, the check engine and oil warning lights started flashing on the instrument panel. The contact took the vehicle to a certified mechanic, who attempted to start the vehicle; however, the engine skipped, and the vehicle failed to start. The contact stated that the timing chain had failed. The vehicle was not repaired. The contact learned of the Volkswagen Timing Chain Settlement, ID Number: 16/2765 for the timing chain; however, the campaign ended in 2019. The VIN was not under recall, and the vehicle was not included in the Volkswagen Timing Chain Settlement. The manufacturer was not informed of the failure. The failure mileage was 112,322.

NHTSA ID

11652474

Incident

Apr 3, 2018

Mileage

112,322 mi

On [XXX], a MIDAS shop found an alleged crack in the front part of the gas tank on the upper part of the tank by the floor board. The manager also stated that it could be a plastic seal from the fuel pump on the top part of the tank. The tank is located next to the exhaust system. My 2009 VW CC 4-Motion only has 122,xxx miles on it. I could see a wet spot and presumed I smelled gas but was not sure. He gave me a printout of what the cost would be to repair the system. I told him I would be filing a report with NHTSA. I then called Lunde's VW, W. Bell Rd., Peoria, AZ. I talked to a Tyler Rodriquez and he said there were no recalls and VW could not warrant the problem. I told him I would be filing a report with NHTSA and he did not respond to me. Both places were quite fast to elicit repairs from their business. Only MIDAS pointed out the exhaust pipes being near the gas tank. Approximately six years ago I had been to another VW dealership in Phoenix about my gas gauge needle not working properly and I was sold a gas cap to fix the problem. The problem has been a recurring one and my gas mileage fluctuates. This situation reminds me of the mid-1970s problem with the Ford Pinto gas tanks, which I believe was never resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11630553

Incident

Dec 12, 2024

The power steering system failed. At first I thought the steering wheel was locked. I started the car and could not turn the wheel. The power steering light illuminated in red and there was a loud beeping sound when the car is turned on. It was not until the car was towed that I realized that the wheel was not locked. The tow truck driver was able to turn the wheel to steer the vehicle on to the truck bed. I had someone plug in a diagnostic machine. I do not recall the exact code but he said the power steering system was not getting a signal. He replaced the steering angle sensor but that did not fix the issue. I had passenger at the time and was concerned for my safety. Luckily, the system failed while the car was parked, but we were left stranded. I have come across the following information on the Kelley Blue Book website: Steering: gear box (other than rack and pinion) NHTSA CAMPAIGN ID: 08V577000 Report Date: Oct 31 2008 Vehicles Affected: 130 Consequence: DRIVER ATTEMPTS TO OVERCOME THE SYSTEM DURING MALFUNCTION WILL CAUSE (1) VIBRATIONS IN THE STEERING WHEEL; (2) THE STEERING SYSTEM MOTOR TO TURN OFF; (3) THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT TO ILLUMINATE; AND (4) AUDIBLE WARNINGS TO CHIME. A MALFUNCTIONING STEERING SYSTEM COULD LEAD TO A CRASH WITHOUT WARNING. What You Should Do: DEALERS WILL REPLACE THE STEERING GEAR IN THE AFFECTED VEHICLES. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 5, 2008. OWNERS MAY CONTACT VW AT 1-800-4822-8987. Summary: VW IS RECALLING 130 2009 PASSAT, PASSAT WAGON, AND PASSAT CC VEHICLES. SOME VEHICLES MAY HAVE AN ELECTROMECHANICAL STEERING GEAR CONTROL UNIT THAT CAN MALFUNCTION DUE TO A DAMAGED CAPACITOR. IF THIS MALFUNCTION OCCURS, THE DRIVER'S STEERING INPUT IS NOT PROPERLY PROCESSED BY THE SYSTEM AND THE VEHICLE MAY NOT RESPOND AS THE DRIVER INTENDS. THIS DEFECT CAN ONLY OCCUR IMMEDIATELY AFTER VEHICLE START-UP WHEN THE STEERING WHEEL IS MOVED FOR THE FIRST TIME AND AT SPEEDS LESS THAN 5 MPH.

NHTSA ID

11495014

Incident

Oct 27, 2022

The abs sensors are not functioning although they have been replaced. The dashboard has multiple failure lights. The vehicle is a VW CC not covered by the ABS recall although it exhibits identical issues.

NHTSA ID

11473302

Incident

Jul 1, 2022

I put fuel in the car and about to start the car and it won’t start. Lights flickering.

NHTSA ID

11433936

Incident

Sep 22, 2021

The power steering system fails when the engine/engine compartment gets hot. The problem has appeared after the car has been shut down (such as when refueling or a quick run into a store) and then restarted. When the key is pushed in to start the car, there is a loud grinding noise, a visible shimmy of the steering wheel, followed by the red steering wheel icon indicating there is a problem and 3 chimes. The steering wheel is locked in position with very limited turning ability and ability to control the direction of the car.

NHTSA ID

11425287

Incident

Jul 16, 2021

2009 VW CC PULLING OUT INTO CROSS TRAFFIC THE ELECTRIC CONTROLLED PARKING BRAKE LOCKS UP. I HAVE HAD THIS HAPPEN SEVERAL TIMES NOW. I REFUSE TO SELL THE CAR LIKE IT IS OR LET ANYONE DRIVE IT. IT APPEARS TO BE RELATED TO THE SEATBELT. IF IT HAPPENS I UNDO MY SEATBELT AND REINSERT IT TO GET IT TO WORK AGAIN. IT SEEMS LIKE IT'S NOT PROGRAMMED TO BE A FAIL SAFE SYSTEM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11399319

Incident

Dec 1, 2020

Mileage

190,000 mi

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Instruction, how to lubicate engine before initial start.

Lubricating engine components before reassembly.

Inquiries

Volkswagen Engine Oil Standards