RoadVitals

2003 Volkswagen Passat

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
634
Latest Nov 26, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 13, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
108
46 injuries, 0 deaths reported

Overview

Our database contains 634 NHTSA owner-reported complaints for the 2003 Volkswagen Passat, most frequently naming the fuel system, engine and electrical categories. 7 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 213 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jun 13, 2018
2,564 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Volkswagen Group of America, Inc.Manufacturer number 69X3View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE

Mar 7, 2014
50 units potentially affected
The defect: The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
The risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
The remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
The Gates CorporationView on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY

Apr 7, 2008
412,000 units potentially affected
The defect: VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
The risk: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
The remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN OF AMERICA, INCManufacturer number 26E5/R5View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA11002ClosedEngineering Analysis

Engine Compartment Fire

Opened Jan 26, 2011
Closed Feb 17, 2012

In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.

ELECTRICAL SYSTEM
PE10027ClosedPreliminary Evaluation

Engine Compartment Fire

Opened Jul 26, 2010
Closed Feb 7, 2011

ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.

ELECTRICAL SYSTEM
PE08008ClosedPreliminary Evaluation

FUEL TANK LEAK

Opened Jan 31, 2008
Closed May 30, 2008

VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYLed to recall 08V156000
EA07014ClosedEngineering Analysis

PASSENGER ENGINE COMPARTMENT FIRES

Opened Sep 28, 2007
Closed Jul 7, 2008

THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.

ELECTRICAL SYSTEM:IGNITIONLed to recall 08V156000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Nov 26, 2025

The contact owns a 2003 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the parts needed for the repair could not be found. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 07V375000 (Fuel System, Gasoline); however, the VIN was included but the vehicle was not repaired. The failure mileage was approximately 133,000.

NHTSA ID
11701679
Incident
Nov 26, 2025
Mileage
133,000 mi
Fuel system
Filed Mar 19, 2025

The contact owns a 2003 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 06V017000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11649242
Incident
Mar 19, 2025
Engine
Filed Dec 21, 2023

The contact owns a 2003 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, coolant leaked onto the front passenger’s side floorboard. The contact stated that the coolant leak was underneath the glove compartment area. The vehicle was taken to an independent mechanic, and the contact was advised to have the vehicle taken to the Volkswagen dealer. The contact visited the dealer and discussed the reoccurring failure and was informed that the heater coil was designed incorrectly, and the failure was due to the design of the heater coil. The contact was informed that the heater coil needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 72,000.

NHTSA ID
11561345
Incident
Sep 21, 2021
Mileage
72,000 mi
Fuel systemSuspension
Filed Dec 28, 2022

Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for the fuel pump. While driving on the highway my rear and front suspension failed and dropped suddenly while moving slowly during traffic. I whave only been able to repair the front shocks and struts so far, but the rear are needed as well. I would like to state that all the parts are original manufacturer parts.

NHTSA ID
11499252
Incident
Dec 28, 2022
Engine
Filed Sep 20, 2021
Fire reported

The contact owns a 2003 Volkswagen Passat. The contact stated that while driving approximately 35 mph the vehicle's speed suddenly begin to reduce and smoke was present coming from the engine compartment. After stopping and exiting the vehicle became engulfed in flames. The fire department was called to the scene and extinguished the flames and the vehicle was towed away. During the incident, the vehicle was destroyed. The local dealer and manufacturer were notified of the incident but no assistance was offered. The failure mileage was 150,000.

NHTSA ID
11433646
Incident
Sep 17, 2021
Mileage
150,000 mi
ElectricalEngineFuel system
Filed May 13, 2021

I PURCHASED A USED 2003 VW PASSAT FROM A PRIVATE DEALER DROVE THE CAR FIVE MONTHS AND THE TIMING BELT CAME OFF WHILE I WAS DRIVING. I ALMOST GOT INTO AN ACCIDENT BUT AVOIDED IT. THIS PARTICULAR VEHICLE AND ONES LIKE IT WAS RECALLED IN 3/7/2014 FOR ENGINE AND ENGINE COOLING ENGINE PROBLEMS THAT CAUSES THE TIMING BELT TO COME OFF WHILE DRIVING. RECALL: 14E007000 BECAUSE OF THE TIMING BELT FAILURE. I CONTACTED A VW DEALERSHIP AND THEY SAID THE RECALL DIDN'T APPLY TO MY CAR. I FIND THAT INSULTING CONSIDER ING WHAT I JUST EXPERIENCED.

NHTSA ID
11416513
Incident
May 11, 2021
Mileage
180,000 mi
Fuel system
Filed Apr 7, 2021

RECALL 26E5 VOLKSWAGEN NOT COMPLETED

NHTSA ID
11406974
Incident
Apr 5, 2021
Interior & seats
Filed Nov 30, 2020
Fire reported1 injury reported

MY SON WAS DRIVING (IN MOTION) ON HWY 17 IN MILLER COUNTY MO WITH SEAT HEATER ON SATURDAY NOV. 28, 2020. SEAT CAUGHT ON FIRE. I HAD NOTICED WHEN I HAD SEAT HEATER ON PREVIOUSLY IT BECAME SO HOT AS TO BURN LEGS. THIS IS A SERIOUS PROBLEM. IT COULD HAVE BURNED MY CAR COMPLETELY. VERY DANGEROUS.

NHTSA ID
11377193
Incident
Nov 28, 2020
Mileage
121,365 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152119

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

V271901201189422

ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

A002155201173212

ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Passat by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024000
2023000
2022110043.3
2021181050.0
2020153052.1
2019121030.5
2018454060.4
20171097057.0
20161065053.0
20152437053.4
201459310359.4
20137489360.1
201248311360.1
2011160253.8
20101634354.9
20091464157.8
20081684047.4
20072627152.9
20065767153.3
20051484361.4
20042794362.2
2003Viewing6347667.2
20026364963.1
20014304760.2
20005075762.0
19996646858.6
19983315658.1
1997701245.7
19961421448.2
1995931246.2
1994251243.2
1993683364.3
1992391042.3
1991241037.0
1990342050.1
1989010
1988010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.