2003 Saturn Vue

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

The contact owns a 2003 Saturn Vue. The contact received notification of NHTSA Campaign Number: 14V490000 (Electrical System). The vehicle was taken to the dealer, who performed the recall repair; however, the new ignition keys provided under the remedy failed to start the vehicle. The contact had to use the old key to start the vehicle. Additionally, the battery was replaced twice because the vehicle failed to turn off, causing the battery to drain. The vehicle needed to be jump-started. The dealer was made aware of the failure and informed the contact to have the vehicle towed to the dealer for assistance. The contact stated that she was disabled and had returned the license plates to the DMV. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

NHTSA ID

11750294

Incident

Jul 14, 2026

Mileage

79,000 mi

2003 Saturn Vue ignition switch. The switch was replaced under a recall with a switch that has the same defect; the key can be removed while the vehicle is in operation. The dealers refuse to replace it saying the car had the recall completed. They do not acknowledge the replacement has the same problem as the original. I feel they are required to do a second replacement under the recall if it the same problem -- a dangerous one at that. AI shows a number of the replacement key switches were defective like the originals. Can you help me?

NHTSA ID

11703898

Incident

Dec 1, 2025

The contact purchased a 2003 Saturn Vue. The contact stated that two days after purchasing the used vehicle, the vehicle was taken to AutoZone, where it was diagnosed with transmission failure. The contact stated while driving 45-50 MPH, the contact noticed smoke coming from underneath the hood and from the gas tank location. A service warning light was illuminated. The contact stated while pulling to the side of the road, a bystander alerted the contact that there was a fuel leak. The contact and the other passengers of the vehicle immediately exited the vehicle. The contact stated that the fire started at the gas tank location and extended to the front of the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned. The contact could not confirm that a fire department report was filed. There was no property damage. Neither the contact nor the other passengers of the vehicle sustained injuries. A police report was filed. The vehicle was towed to a tow lot by the registered owner. The contact could not confirm whether the vehicle was totaled. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

NHTSA ID

11645047

Incident

Feb 22, 2025

Mileage

110,000 mi

While driving the engine lights kept coming on, so we decided to get it checked by a mechanic and he told us that we have a faulty fuel tank pressure sensor and that the IMRC actuator valve is not working at all.

NHTSA ID

11480794

Incident

Aug 3, 2022

October 12, 2020 IG Burton stated the recall was complete, given original keys. I went to Willis Chevrolet & Buick recall was completed on April 15, 2022, new keys were issued.

NHTSA ID

11461144

Incident

Apr 15, 2022

Knocking/grinding noise from under vehicle and shift problems. Taken to automotive service provider for diagnostic and they're evaluation revealed internal fail in the cvt vti transmission.

NHTSA ID

11417855

Incident

May 4, 2021

BOTH OF MY REAR TIRES ARE LEANING IN AND LOOKS LIKE THE CAMBER BOLTS HAVE BROKEN OFF AND COULD REALLY CAUSE A BAD ACCIDENT EVEN DEATH IF I DIDN'T SEE IT. I TRAVEL 1800MI A WEEK AND JUST HAD A BLOW OUT BECAUSE TIRES WORE SO BAD AND THEY ARE ONLY A YEAR OLD.

NHTSA ID

11413751

Incident

Apr 1, 2021

Mileage

157,233 mi

WHEN MY HORN FUSE IN MY HORN IS NON STOP BLARING ALSO MY FRONT WIPERS FUSE IN GOOD AND MY WIPES ARE NOT WORKING

NHTSA ID

11387658

Incident

Jan 4, 2020

Mileage

150,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.