AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2003 Dodge Ram 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “do not drive” advisory affecting this model year.
Campaign 15V312000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 661 NHTSA owner-reported complaints for the 2003 Dodge Ram 2500, most frequently naming the steering, body & structure and airbags categories. 9 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 32 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2014 | 7 | 421 |
| Aug 2014 | 8 | 429 |
| Sep 2014 | 2 | 431 |
| Oct 2014 | 3 | 434 |
| Nov 2014 | 4 | 438 |
| Dec 2014 | 3 | 441 |
| Jan 2015 | 1 | 442 |
| Feb 2015 | 5 | 447 |
| Mar 2015 | 3 | 450 |
| Apr 2015 | 4 | 454 |
| May 2015 | 5 | 459 |
| Jun 2015 | 10 | 469 |
| Jul 2015 | 4 | 473 |
| Aug 2015 | 11 | 484 |
| Sep 2015 | 25 | 509 |
| Oct 2015 | 12 | 521 |
| Nov 2015 | 9 | 530 |
| Dec 2015 | 4 | 534 |
| Jan 2016 | 14 | 548 |
| Feb 2016 | 10 | 558 |
| Mar 2016 | 15 | 573 |
| Apr 2016 | 6 | 579 |
| May 2016 | 3 | 582 |
| Jun 2016 | 3 | 585 |
| Jul 2016 | 1 | 586 |
| Aug 2016 | 1 | 587 |
| Sep 2016 | 3 | 590 |
| Oct 2016 | 3 | 593 |
| Nov 2016 | 3 | 596 |
| Dec 2016 | 3 | 599 |
| Jan 2017 | 8 | 607 |
| Feb 2017 | 3 | 610 |
| Mar 2017 | 2 | 612 |
| Apr 2017 | 4 | 616 |
| May 2017 | 5 | 621 |
| Jun 2017 | 1 | 622 |
| Jul 2017 | 2 | 624 |
| Aug 2017 | 1 | 625 |
| Sep 2017 | 2 | 627 |
| Oct 2017 | 7 | 634 |
| Nov 2017 | 4 | 638 |
| Dec 2017 | 1 | 639 |
| Jan 2018 | 3 | 642 |
| Mar 2018 | 1 | 643 |
| Jan 2019 | 1 | 644 |
| Mar 2019 | 1 | 645 |
| May 2019 | 2 | 647 |
| Jul 2019 | 1 | 648 |
| Aug 2019 | 1 | 649 |
| Jul 2020 | 2 | 651 |
| Dec 2020 | 1 | 652 |
| Jan 2021 | 1 | 653 |
| Jun 2021 | 1 | 654 |
| Oct 2021 | 1 | 655 |
| Nov 2021 | 1 | 656 |
| May 2022 | 1 | 657 |
| Apr 2023 | 1 | 658 |
| Jul 2023 | 1 | 659 |
| Feb 2024 | 1 | 660 |
| Jul 2025 | 1 | 661 |
What owners report
Complaints grouped by the component NHTSA recorded
- Steering15919.7%
- Body & structure14618.1%
- Airbags13817.1%
- Suspension12215.1%
- Visibility455.6%
- Transmission344.2%
- Electrical273.3%
- Brakes222.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING:LINKAGES:TIE ROD ASSEMBLY
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
DEFROST DOESNT WORK DUE TO DOOR BEAKING IN HOUSING, ALLOWS ICEING IN FREEZING CONDITIONS AS CANNOT DEFROST WINDSHIELD. WELL KNOW PROBLEM WITH THESE YEAR MODEL DODGE TRUCKS
- NHTSA ID
- 11672188
- Incident
- Jan 21, 2024
travelstar ecopath a/t size LT265/70R17 a large bubble developed on sidewall. about 3 inches in diameter. tire only had about 5000 miles on it. i was on a trip with my truck camper mounted on bed of truck. returned from trip and noticed the bulge. truck is single rear axle with one tire on each side. travel speed was 55 to 60 mph. if tire had blown out truck and camper would have flipped over. i called manufacturer of tire, was told to contact walmart where i purchased tire. contacted walmart, was told to contact manufacturer. classic runaround.
- NHTSA ID
- 11570220
- Incident
- Jun 1, 2023
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11532783
- Incident
- Jul 14, 2023
After driving in heavy rain. During the following day started having electrical issues the parking lights would stay on even when the switch was turned off the driver's side headlight would also come on. and the parking lights would either turn off or flash when the high beams were turned on this happened with front and back parking lights the only way to fully get them to stay off was to pull the relay or disconnect the battery. The problem is with the power distribution center and front control module the poor design allows them to corrode damaging the copper tracing and causing shorts in the system this is a common problem as there are several online forums dedicated to these problems with a lot of people having the same issues so I'm not sure why there hasn't been a recall for this since it is a major safety problem when it affects lights, windshield wipers and several other things that could cause accidents. my brother's truck is also having sign's of the pdc and fcm being bad. and at over $1000 to replace both for a manufacturing defect it's not right that dodge customer's should have to pay that bill. I'll be attaching a picture of another board but the damage is the same and in the same spot
- NHTSA ID
- 11516199
- Incident
- Apr 4, 2023
We have a 2003 Dodge Ram 2500 Diesel crew cab pickup that occasionally after hitting a bump or on rough roads the steering mechanism or suspension develops an uncontrollable harmonic vibration with one or the other front wheels bouncing. The only way to stop the vibration is to come to a complete stop. In heavy traffic it could be a serious safety issue. The condition is well known to Chrysler and is commonly called a "Death Wobble". The first incidence on our vehicle was around ten years ago, but newer pickups are reported to have the condition. By replacing just the shock absorbers then it seemed to have helped, but that fix may have been fortuitous. The Dodge service center at that time did know of or maybe did not admit to the issue. Recently we have had the return of a couple episodes of the Death Wobble. The internet has many aftermarket brackets available for the Death Wobble, so, I assume, the condition is well known. Chrysler now has replacement that I was told are stronger (and maybe of a better design), but any pickup of this model without the upgrade is potentially a very dangerous safety hazard. I assume there should have been a recall for this problem, but, from your website, there are no recalls listed for this vehicle. As a side note, the Jeep SUVs have also been reported to have a Death Wobble, but I have no information on whether the wobble with them is caused by the same defect with the steering or suspension systems.
- NHTSA ID
- 11465151
- Incident
- May 12, 2012
Because the OE blend doors are defective, my defroster does not work. I have to constantly use a squeegee while driving to remove fog from the inside windshield, which is extremely unsafe. Occasionally the heater will kick in, and even though I live in Florida, it does get quite cold during the winter months.
- NHTSA ID
- 11440076
- Incident
- Jan 1, 2016
265/70/17- busted belts in 2 tires, liner separation in another. available for inspection removed all 4 due to safety concerns
- NHTSA ID
- 11436625
- Incident
- Sep 13, 2021
I was driving on I55 this morning and all of a sudden my truck started vibrating really bad, the steering wheel was veering, I had to constantly fight to keep in my lane. And when I touched my brakes it veered. Riding really rough, and has power loss. I took it to the nearest shop and they said my driveshaft was very loose, and that it is affecting everything that I described. The center driveshaft support bearing is also failing.
- NHTSA ID
- 11419423
- Incident
- Jun 2, 2021
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SERVICE BRAKES
Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
POWER TRAIN
Plate - Planetary
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2012 | 283 | 5 | 1 | 56.1 |
| 2011 | 297 | 4 | 1 | 52.8 |
| 2010 | 236 | 4 | 1 | 54.9 |
| 2009 | 214 | 5 | 3 | 58.5 |
| 2008 | 317 | 9 | 3 | 60.1 |
| 2007 | 361 | 11 | 4 | 61.5 |
| 2006 | 668 | 9 | 5 | 60.5 |
| 2005 | 422 | 9 | 8 | 66.0 |
| 2004 | 581 | 9 | 8 | 65.1 |
| 2003Viewing | 661 | 9 | 6 | 60.4 |
| 2002 | 155 | 2 | 0 | 48.2 |
| 2001 | 468 | 2 | 1 | 53.2 |
| 2000 | 211 | 2 | 1 | 52.2 |
| 1999 | 313 | 2 | 1 | 52.3 |
| 1998 | 225 | 2 | 0 | 49.9 |
| 1997 | 213 | 1 | 1 | 49.8 |
| 1996 | 291 | 1 | 2 | 52.6 |
| 1995 | 267 | 1 | 6 | 55.2 |
| 1994 | 168 | 1 | 8 | 56.0 |
| 1993 | 39 | 0 | 2 | 39.2 |
| 1992 | 32 | 0 | 3 | 47.5 |
| 1991 | 16 | 0 | 4 | 47.3 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.