2003 Dodge Ram 2500 Airbags Problems

The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11532783

Incident

Jul 14, 2023

VEHICLE WAS INVOLVED IN A COLLISION GOING 50 MPH ON A HIGHWAY AND ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AT A CROSS ROAD AND WE STRUCK THEM WITH THE FRONT OF THE VEHICLE ON THEIR PASSENGER DOOR. AIR BAGS DID NOT DEPLOY CAUSING 2 OF THE PASSENGERS IN THE VEHICLE TO HIT THEIR HEAD/FACE ON THE DASH AND WINDSHIELD.*DT*JB

NHTSA ID

11342161

Incident

Jul 25, 2020

Mileage

195,000 mi

3D7KU26633G8[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ID

11338908

Incident

Jul 12, 2020

Mileage

220,000 mi

I WAS INVOLVED IN AN ACCIDENT ON MAY 3RD 2019 WHERE I STRUCK A VEHICLE THAT HAD JUST ENTERED THE TWO LANE HIGHWAY FROM THE SHOULDER OF THE ROAD AND CROSSED IN FRONT OF ME. I HIT HER AT 45 MPH RESULTING IN HEAVY FROM END DAMAGE WHICH I'M STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF IT WILL BE REPAIRED OR TOTALED OUT. I'M FEARING IT'S TOTALED. ANYWAY I'M CONTACTING YOU BECAUSE MY AIRBAGS DIDN'T DEPLOY. I'M IN NO MANNER AN AUTOMOTIVE ENGINEER SO I CAN'T EXPLAIN WHY THY DIDN'T DEPLOY I'M JUST WANTING YOU TO KNOW THEY DIDN'T. THE VEHICLE I HIT WAS DIAGONAL TO ME,

NHTSA ID

11208050

Incident

May 3, 2019

Mileage

175,000 mi

TOOK VEHICLE TO DEALER THEY STATED IT NEEDED A AIR BAG CONTROL MODULE WHICH WAS 3 YEARS AGO PART IS STILL ON ORDER AND HAS NOT BEEN INSTALLED

NHTSA ID

11080946

Incident

Mar 22, 2018

TAKATA ?- ON 7/15/2017 MY SON WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT AS HE DROVE HOME ON THE FREEWAY. LOST CONTROL OF VEHICLE RESULTING IN THE VEHICLE SPINNING AND IMPACTING A GUARD RAIL POST , EJECTING HIM FROM THE VEHICLE ON TO THE FREEWAY WHERE HE DIED. UPON EXAMINATION OF VEHICLE NO AIRBAGS IN THE CABIN DEPLOYED. *BF * *TR

NHTSA ID

11061233

Incident

Jul 15, 2017

Mileage

130,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CABRAL CHRYSLER JEEP DODGE RAM (1145 W YOSEMITE AVE, MANTECA, CA 95337, PHONE NUMBER: (209) 823-1148) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11046383

Incident

Nov 8, 2017

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM IN FRESNO, CALIFORNIA (6162 N BLACKSTONE AVE) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11044526

Incident

May 26, 2015

TAKATA RECALL. AIR BAG STAYS ON SOMETIMES LIGHT WILL BLINK OFF. IN MOTION

NHTSA ID

11039588

Incident

May 14, 2015

TAKATA INFILTRATORS WELL THE GOVERNMENT WANTS TO FORCE REPLACEMENT OF AIR BAG, BUT DOSES NOT REQUIRE THE VEHICLE MANUFACTURE TO PROVIDE REPLACE PARTS FOR THE ANTI- LOCK BRAKES. THIS PICK-UP HAS NEED A NEW ANTI LOCK BRAKE CONTROL MODULE FOR YEARS, BUT OEM REPLACEMENT PARTS ARE NOT AVAILABLE, BUT AIR BAGS ARE. A EXCELLENT EXAMPLE OF HOW BUREAUCRACY'S REALLY CARE ABOUT YOUR SAFETY.

NHTSA ID

11034246

Incident

Oct 10, 2012

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOMINION OF BEDFORD, 1750 INDEPENDENCE BLVD BEDFORD, VA 24523) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER BEING MANUFACTURED. THERE WAS AN ATTEMPT TO REPAIR THE VEHICLE WITH A RE-MANUFACTURED PART, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

11031679

Incident

Jun 1, 2017

Mileage

130,000 mi

TAKATA RECALL: THIS IS THE SECOND RECALL I HAVE RECEIVED CONCERNING THE TAKATA RECALL. WHEN THE FIRST ONE WAS DONE, MY DASH HAD 3 CRACKS THAT WERE DUE TO EXCESSIVE HEAT BUILD UP WHEN EH WINDOWS WERE ROLLED UP AND THE OUTSIDE TEMPERATURE WAS EXCESSIVE. AFTER R THE RECALL WAS COMPLETED THE DASH HAD 11 CRACKS, WHICH I WAS WILLING TO ACCEPT. NOW I GET ANOTHER RECALL NOTICE (R26/ NHTSA 15V-312). THE DEALER TELLS ME, THIS WILL MOST LIKELY RESULT IN MORE CRACKS IN THE DASH, AND THEY WILL NOT BE RESPONSIBLE. I HAVE CONTACTED DODGE CUSTOMER ASSISTANCE AND THEY TOLD ME THAT DUE TO THE FACT THAT THERE WERE CRACKS ALREADY IN THE DASH, THEY CANNOT REPAIR OR REPLACE THE DASH WHEN THEY PERFORM THIS LAST RECALL. I AM ASSUMING TO PERFORM THE CURRENT RECALL WILL RESULT IN MORE THAT 6 MORE CRACKS. I DO NOT FEEL THAT 17-18 CRACKS IN A HARD PLASTIC DASH WOULD BE SAFE IN THE EVENT OF A WRECK. I ALSO DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THE DAMAGE THAT WAS DONE DUE TO THESE TAKATA RECALLS. I AM TRYING TO GET THIS RESOLVED BEFORE I HAVE THE LAST RECALL PERFORMED. THE FIRST RECALL (P78) WAS PERFORMED DURING JULY THRU AUGUST 2015.

NHTSA ID

11022303

Incident

Aug 5, 2015

Mileage

160,782 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11011386

Incident

Jan 4, 2017

TOOK VEHICLE INTO JACKSONS OF ENID, 4405 W OWEN GARRIOTT RD, ENID, OK 73703 ON 4/27/17 FOR SAFETY RECALL RELATED WORK ON PASSENGER AIR BAG INFLATOR AND OUTER TIE ROD ASSEMBLY. AIR BAG LIGHT WAS COMING ON SPORADICALLY AND INCREASINGLY OFTEN. WORK PERFORMED, IF ANY, BY JACKSONS OF ENID DID NOT SOLVE THE PROBLEM. AIR BAG LIGHT CAME ON WITHIN A MILE OF THE BUSINESS AND CONTINUES AT VARIOUS SPEEDS AND FOR LONGER PERIODS OF TIME. OUTER TIE ROD ASSEMBLY??? CAN'T TELL. . WHAT AM I SUPPOSED TO DO? WAIT UNTIL THE AIRBAG INFLATES WHILE I AM DRIVING, POSSIBLY INJURING MYSELF OR OTHERS? OR MAYBE LOSE A FRONT WHEEL? THIS IS NOT THE ONLY DISTURBING ENCOUNTER THAT I HAVE EXPERIENCED AT THIS BUSINESS. CALL ME ((580) 984-1200). I DO NOT TRUST JACKSONS OF ENID AND THEY ARE THE ONLY GAME IN TOWN. TRIED TO CONTACT BBB, BUT THEY ARE NOT BBB AFFILIATED. GO FIGURE.

NHTSA ID

11003502

Incident

May 5, 2017

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANNAPOLIS DODGE OF ANNAPOLIS, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE, BUT WOULD BE AVAILABLE WITHIN ONE WEEK. THE MANUFACTURER WAS MADE NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11002540

Incident

Nov 1, 2016

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE DEALER ADVISED THE CONTACT VIA PHONE THAT SHE NEEDED TO HAVE THE DASHBOARD REPAIRED PRIOR TO THE VEHICLE BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID

10983691

Incident

May 8, 2015

Mileage

170,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10971720

Incident

May 26, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR DUE TO THE PARTS NOT MATCHING THE REMEDY PARTS THAT WERE SENT. THE TECHNICIAN STATED THAT THE VEHICLE'S AIR BAG WERE A DIFFERENT SIZE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10971553

Incident

May 26, 2015

I CONTACTED MY LOCAL DODGE DEALERSHIP ON THE RECALL YOU GUYS SENT LAST YEAR ON THIS MATTER. I WAS TOLD THEY DID NOT HAVE THE NEW AIRBAGS TO INSTALL AND THAT I WOULD RECEIVE ANOTHER NOTICE STATING WHEN THEY HAD THEM. THEN, I COULD THEN CALL BACK TO SET UP A TIME TO HAVE THE FAULTY ONE REPLACED. I NEVER RECEIVED THAT NOTICE AND HAVE RECEIVED MY SECOND SAFETY RECALL NOTICE ON THE SAME ISSUE. I WOULD VERY MUCH LIKE TO HAVE THIS FIXED SINCE MY FAMILY OFTEN USE THIS VEHICLE. BUT THE LOCAL DEALER ONLY SEEMS INTERESTED IN MAKING MONEY, NOT THE SAFETY OF WHAT THEY SALE.

NHTSA ID

10971010

Incident

Mar 30, 2016

Mileage

240,000 mi

HAVE HAD 4 RECALL ALERTS IN THE LAST 2 YEARS! CALLED DEALER TO MAKE APPOINTMENT TO FIND THEY HAVE NO PARTS!

NHTSA ID

10969779

Incident

Feb 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10956642

Incident

Jun 2, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10955238

Incident

Feb 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 15V528000 (SERVICE BRAKES, AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10947445

Incident

May 26, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10946349

Incident

Sep 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/06/2017*JS

NHTSA ID

10946178

Incident

Jan 18, 2017