ENGINE AND ENGINE COOLING
1996 Dodge Ram 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 291 NHTSA owner-reported complaints for the 1996 Dodge Ram 2500, most frequently naming the brakes, transmission and electrical categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 13 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2003 | 1 | 219 |
| Oct 2003 | 1 | 220 |
| Dec 2003 | 1 | 221 |
| Feb 2004 | 1 | 222 |
| May 2004 | 1 | 223 |
| Jun 2004 | 3 | 226 |
| Sep 2004 | 2 | 228 |
| Oct 2004 | 1 | 229 |
| Nov 2004 | 2 | 231 |
| Jan 2005 | 1 | 232 |
| Apr 2005 | 1 | 233 |
| May 2005 | 1 | 234 |
| Jun 2005 | 1 | 235 |
| Jul 2005 | 2 | 237 |
| Aug 2005 | 2 | 239 |
| Oct 2005 | 1 | 240 |
| Nov 2005 | 1 | 241 |
| Jan 2006 | 1 | 242 |
| Feb 2006 | 1 | 243 |
| Apr 2006 | 1 | 244 |
| Jun 2006 | 1 | 245 |
| Sep 2006 | 2 | 247 |
| Nov 2006 | 1 | 248 |
| Mar 2007 | 2 | 250 |
| May 2007 | 1 | 251 |
| Jul 2007 | 2 | 253 |
| Sep 2007 | 1 | 254 |
| Oct 2007 | 1 | 255 |
| Jan 2008 | 1 | 256 |
| Feb 2008 | 1 | 257 |
| Jun 2009 | 1 | 258 |
| Jul 2009 | 2 | 260 |
| Aug 2009 | 1 | 261 |
| Dec 2009 | 1 | 262 |
| Jan 2010 | 1 | 263 |
| Nov 2010 | 1 | 264 |
| Dec 2010 | 1 | 265 |
| Feb 2011 | 1 | 266 |
| Sep 2011 | 1 | 267 |
| Jan 2012 | 1 | 268 |
| Jan 2013 | 4 | 272 |
| May 2013 | 1 | 273 |
| Aug 2013 | 1 | 274 |
| Sep 2013 | 1 | 275 |
| Nov 2013 | 1 | 276 |
| Apr 2014 | 1 | 277 |
| May 2014 | 1 | 278 |
| Jun 2014 | 1 | 279 |
| Sep 2014 | 1 | 280 |
| Nov 2014 | 1 | 281 |
| Jan 2015 | 1 | 282 |
| Mar 2015 | 1 | 283 |
| Apr 2016 | 1 | 284 |
| Jul 2016 | 1 | 285 |
| May 2019 | 1 | 286 |
| Sep 2019 | 1 | 287 |
| Feb 2020 | 1 | 288 |
| Oct 2020 | 1 | 289 |
| Nov 2021 | 1 | 290 |
| Jun 2023 | 1 | 291 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes8023.2%
- Transmission3710.7%
- Electrical257.2%
- Tires & wheels257.2%
- Suspension236.7%
- Fuel system236.7%
- Steering216.1%
- Exterior lighting174.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
SEAT BACK FAILURE
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
LOSS OF THROTTLE CONTROL
ALLEGED THAT THE THROTTLE CABLE CAN FRAY OR SEVER DURING NORMAL USE RESULTING IN THE THROTTLE NOT RETURNING TO IDLE OR AN INABILITY TO ACCELERATE.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 1996 Dodge Ram 2500. The contact stated while driving approximately 30 MPH, the air bag warning light suddenly activated, and moments later the front driver’s side air bag erroneously deployed. During the failure, the driver sustained various facial injuries and injuries to the nose. The contact also sustained an injury to the right arm which required medical attention. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 330,000.
- NHTSA ID
- 11527189
- Incident
- Jun 13, 2023
- Mileage
- 330,000 mi
The contact owns a 1996 Dodge Ram 2500. The contact stated that while driving at night with the high beam on, a strong burning odor was detected inside the cabin of the vehicle. The contact stated that he thought the burning odor was coming from outside not the vehicle as no warning lights were illuminated and the vehicle was functioning normally. The contact stated that the next morning the headlight switch did not feel normal as the switch was easily pulled out. The contact stated he removed the instrument panel and noticed that wires and connectors were melted. The vehicle was not taken to a dealer or independent mechanic for a diagnosis or repairs. The contact stated that he ordered the parts himself and would do the repairs. The contact stated that he found manufacturer recall number: 918 for the 1994-1997 Dodge Ram 3500 online, however, his vehicle was not included in the recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The approximate failure mileage was 54,900.
- NHTSA ID
- 11439726
- Incident
- Nov 2, 2021
- Mileage
- 54,900 mi
THE PEALING (DEFECTIVE) PAINT THAT DODGE REFUSES TO DO ANYTHING ABOUT HAS NOW PEALED AROUND THE WINDSHIELD FRAME. THE WINDSHIELD IS STUCK TO THE PAINT, BUT SINCE THE PAINT HAS TURNED LOOSE FROM THE WINDSHIELD FRAME IT'S JUST SORT OF SITTING THERE. I GUESS THE GOOD NEWS IS NOW UPON IMPACT THE WINDSHIELD WILL QUICKLY EXIT THE VEHICLE ALLOWING THE SHARP PLASTIC SHARDS FROM THE BROKEN DASH TO ALSO LEAVE THE VEHICLE RATHER THAN IMPALING THE OCCUPANT'S. THIS JUST WEEKS AFTER HAVING TO WELD A BROKEN LOWER A FRAME BRACKET BACK IN PLACE, YET ANOTHER DEFECT IN THESE TRUCKS.
- NHTSA ID
- 11365274
- Incident
- Oct 19, 2020
- Mileage
- 250,000 mi
TL* THE CONTACT OWNS A 1996 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 45-55 MPH, THE VEHICLE EXPERIENCED SEVERE FRONT END SHAKES AND VIBRATION WHEN DRIVING OVER GROOVED PAVEMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER URNESS MOTORS (505 CHERRY HEIGHTS ROAD, THE DALLES, OR. 97058) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 176,000. *DT*JB*DT CONSUMER ASKS FOR SAFETY RECALL AND STATED HE COULD NOT DRIVE ON OPEN FREEWAY.*JB
- NHTSA ID
- 11308269
- Incident
- Feb 1, 2020
- Mileage
- 176,000 mi
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT TIME. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS TURNED OFF AFTER TEN MINUTES AND THE LOW BEAM HEADLIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 300,000.
- NHTSA ID
- 11255356
- Incident
- Aug 1, 2016
- Mileage
- 300,000 mi
WHILE DRIVING ON A CITY STREET, I LOST MY POWER STEERING, CAUSING ME TO ALMOST HAVE A REAR END COLLISION WITH THE VEHICLE IN FRONT OF ME. I HAD MY TRUCK TOWED TO A LOCAL DEALERSHIP, THEY FOUND MY BRAKE SYSTEM TO BE CONTAMINATED AND TOLD ME THAT ALL PARTS OF THE SYSTEM WITH RUBBER IN THEM WOULD HAVE TO BE REPLACED. AFTER ABOUT A WEEK AND A HALF, I WAS INFORMED THAT THEY COULD FIND ALL THE PARTS EXCEPT ONE, THE COMBINATION OR PROPORTIONING VALVE. I PAID FOR THE DIAGNOSTICS TEST AND HAD THE TRUCK TOWED TO ANOTHER LOCAL DEALER-I NEEDED A SECOND OPINION, NOT UNDERSTANDING WHY A DEALERSHIP COULD NOT FIX MY TRUCK. I TOLD THE SECOND DEALERSHIP MY STORY, THEY DID A DIAGNOSTIC TEST OF THEIR OWN AND CAME UP WITH THE SAME EXACT CONCLUSION, INCLUDING THE FACT THAT THEY COULD NOT FIND THE COMBINATION VALVE. I BOUGHT ANOTHER CAR AND WAS PLANNING ON SELLING THE TRUCK, BUT NOW AM UNABLE TO DO THAT, AS IT HAS NO BRAKES AND THEY CAN'T BE FIXED. I'M WRITING THIS IN HOPES THAT SOMEONE ELSE THAT IS LOOKING TO BUY A TRUCK LIKE THIS UNDERSTANDS THE SITUATION IF THIS PROBLEM HAPPENS TO THEM.
- NHTSA ID
- 11208414
- Incident
- Apr 24, 2019
- Mileage
- 175,000 mi
DEATH WOBBLE
- NHTSA ID
- 10883372
- Incident
- Jul 6, 2016
- Mileage
- 254,762 mi
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DISINTEGRATED TO THE POINT THAT THE WIRES UNDERNEATH WERE VISIBLE. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO RECALLS AND THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
- NHTSA ID
- 10855158
- Incident
- May 1, 2014
- Mileage
- 200,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2012 | 283 | 5 | 1 | 56.1 |
| 2011 | 297 | 4 | 1 | 52.8 |
| 2010 | 236 | 4 | 1 | 54.9 |
| 2009 | 214 | 5 | 3 | 58.5 |
| 2008 | 317 | 9 | 3 | 60.1 |
| 2007 | 361 | 11 | 4 | 61.5 |
| 2006 | 668 | 9 | 5 | 60.5 |
| 2005 | 422 | 9 | 8 | 66.0 |
| 2004 | 581 | 9 | 8 | 65.1 |
| 2003 | 661 | 9 | 6 | 60.4 |
| 2002 | 155 | 2 | 0 | 48.2 |
| 2001 | 468 | 2 | 1 | 53.2 |
| 2000 | 211 | 2 | 1 | 52.2 |
| 1999 | 313 | 2 | 1 | 52.3 |
| 1998 | 225 | 2 | 0 | 49.9 |
| 1997 | 213 | 1 | 1 | 49.8 |
| 1996Viewing | 291 | 1 | 2 | 52.6 |
| 1995 | 267 | 1 | 6 | 55.2 |
| 1994 | 168 | 1 | 8 | 56.0 |
| 1993 | 39 | 0 | 2 | 39.2 |
| 1992 | 32 | 0 | 3 | 47.5 |
| 1991 | 16 | 0 | 4 | 47.3 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.