ENGINE AND ENGINE COOLING
1997 Dodge Ram 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 213 NHTSA owner-reported complaints for the 1997 Dodge Ram 2500, most frequently naming the brakes, tires & wheels and suspension categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 15 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2002 | 5 | 119 |
| Jun 2002 | 4 | 123 |
| Jul 2002 | 2 | 125 |
| Aug 2002 | 2 | 127 |
| Sep 2002 | 2 | 129 |
| Oct 2002 | 1 | 130 |
| Dec 2002 | 2 | 132 |
| Jan 2003 | 3 | 135 |
| Feb 2003 | 2 | 137 |
| Mar 2003 | 1 | 138 |
| May 2003 | 4 | 142 |
| Jun 2003 | 1 | 143 |
| Jul 2003 | 1 | 144 |
| Sep 2003 | 2 | 146 |
| Oct 2003 | 2 | 148 |
| Nov 2003 | 2 | 150 |
| Dec 2003 | 1 | 151 |
| Jan 2004 | 2 | 153 |
| Apr 2004 | 5 | 158 |
| Jul 2004 | 1 | 159 |
| Aug 2004 | 1 | 160 |
| Oct 2004 | 1 | 161 |
| Dec 2004 | 2 | 163 |
| Jan 2005 | 2 | 165 |
| Mar 2005 | 1 | 166 |
| May 2005 | 2 | 168 |
| Jun 2005 | 2 | 170 |
| Jul 2005 | 1 | 171 |
| Nov 2005 | 2 | 173 |
| Mar 2006 | 1 | 174 |
| May 2006 | 1 | 175 |
| Jun 2006 | 1 | 176 |
| May 2007 | 2 | 178 |
| Jul 2007 | 3 | 181 |
| Aug 2007 | 2 | 183 |
| Oct 2007 | 1 | 184 |
| Jan 2008 | 1 | 185 |
| Apr 2008 | 1 | 186 |
| Sep 2008 | 1 | 187 |
| Oct 2008 | 3 | 190 |
| Feb 2009 | 1 | 191 |
| Jul 2010 | 2 | 193 |
| Oct 2010 | 1 | 194 |
| Jan 2011 | 1 | 195 |
| Feb 2011 | 2 | 197 |
| May 2011 | 1 | 198 |
| Aug 2011 | 2 | 200 |
| Apr 2012 | 1 | 201 |
| Oct 2012 | 1 | 202 |
| Apr 2013 | 1 | 203 |
| Jun 2013 | 1 | 204 |
| Dec 2013 | 1 | 205 |
| Mar 2014 | 1 | 206 |
| Dec 2014 | 1 | 207 |
| Feb 2015 | 1 | 208 |
| Aug 2015 | 1 | 209 |
| Jan 2016 | 1 | 210 |
| Mar 2019 | 1 | 211 |
| Nov 2019 | 1 | 212 |
| Jun 2021 | 1 | 213 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes3916.0%
- Tires & wheels2610.7%
- Suspension208.2%
- Fuel system197.8%
- Electrical197.8%
- Transmission187.4%
- Powertrain (other)156.1%
- Driver assistance156.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
SEAT BACK FAILURE
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
While driving truck down road air bag exploded for no apparent reason , no large bumps or impacts to vehicle..Cab filled with dust and smoke Luckily was able to stop although my hearing is greatly impaired now..
- NHTSA ID
- 11420515
- Incident
- Jun 10, 2021
WHILE DRIVING A DODGE RAM 2500, WITHOUT ANY LOAD AND AT A SPEED OF 35 MPH ON A STRAIGHT SMOOTH ROAD THE REAR RIGHT TIRE BURST FOR NO APPARENT REASON. A LOCAL FIRESTONE DEALER BELIEVES THAT THE TIRE WAS PUNCTURED AND AT A LOW PRESSURE. I DO NOT BELIEVE THAT AS A VISUAL INSPECTION PRIOR TO THE TRIP WHICH RESULTED IN THE BLOWOUT DID NOT INDICATE A LOW PRESSURE.
- NHTSA ID
- 11282903
- Incident
- Nov 29, 2019
- Mileage
- 418,844 mi
FRAME RUSTING THROUGH AND CRACKED NEAR STARRING GEAR BOX AND STABILIZER BAR BUSHING MOUNTS.
- NHTSA ID
- 11192086
- Incident
- Mar 27, 2019
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN
- NHTSA ID
- 10819532
- Incident
- Jan 4, 2011
DEAN MUD TERRAIN RADIAL SXT LT265/75R16 MANUFACTURED JANUARY 2006. TIRE'S WITH 22,000 MILES. TREAD SEPARATED FROM CASING CAUSING A BUBBLE, TIRE REPLACED. SECOND TIRE HAD A BLOWOUT THREE WEEKS LATER AFTER TIRE INSPECTION.
- NHTSA ID
- 10749796
- Incident
- Aug 14, 2015
- Mileage
- 112,701 mi
TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS
- NHTSA ID
- 10690359
- Incident
- Nov 26, 2000
- Mileage
- 68,650 mi
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE WHEN ADJUSTING THE STEERING WHEEL, CERTAIN FUNCTIONS FAILED ON THE VEHICLE. THE SPECIFICS ON THE FUNCTIONS THAT FAILED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
- NHTSA ID
- 10667386
- Incident
- Jan 11, 2013
- Mileage
- 225,000 mi
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HEADLIGHT SWITCH HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,000.
- NHTSA ID
- 10574460
- Incident
- Mar 24, 2014
- Mileage
- 225,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2012 | 283 | 5 | 1 | 56.1 |
| 2011 | 297 | 4 | 1 | 52.8 |
| 2010 | 236 | 4 | 1 | 54.9 |
| 2009 | 214 | 5 | 3 | 58.5 |
| 2008 | 317 | 9 | 3 | 60.1 |
| 2007 | 361 | 11 | 4 | 61.5 |
| 2006 | 668 | 9 | 5 | 60.5 |
| 2005 | 422 | 9 | 8 | 66.0 |
| 2004 | 581 | 9 | 8 | 65.1 |
| 2003 | 661 | 9 | 6 | 60.4 |
| 2002 | 155 | 2 | 0 | 48.2 |
| 2001 | 468 | 2 | 1 | 53.2 |
| 2000 | 211 | 2 | 1 | 52.2 |
| 1999 | 313 | 2 | 1 | 52.3 |
| 1998 | 225 | 2 | 0 | 49.9 |
| 1997Viewing | 213 | 1 | 1 | 49.8 |
| 1996 | 291 | 1 | 2 | 52.6 |
| 1995 | 267 | 1 | 6 | 55.2 |
| 1994 | 168 | 1 | 8 | 56.0 |
| 1993 | 39 | 0 | 2 | 39.2 |
| 1992 | 32 | 0 | 3 | 47.5 |
| 1991 | 16 | 0 | 4 | 47.3 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.