RoadVitals

1997 Buick Park Avenue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
219
Latest Oct 16, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 18, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
5
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
14 injuries, 0 deaths reported

Overview

Our database contains 219 NHTSA owner-reported complaints for the 1997 Buick Park Avenue, most frequently naming the seat belts, engine and brakes categories. 3 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 76 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:FRONT:WEBBING

Apr 18, 2000
77,952 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE FRONT SEAT SHOULDER BELTS THAT MAY TWIST, ALLOWING THE WEBBING TO BECOME JAMMED IN THE RETRACTOR.
The risk: WHEN THE SHOULDER BELT WEBBING BECOMES JAMMED IN THE RETRACTOR, THE BELT MAY BE UNUSABLE.
The remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF UPDATED FRONT SHOULDER BELT BEZELS AND WHERE NECESSARY, INSTALL NEW FRONT SEAT SHOULDER BELT OPENING BEZEL KITS.
GENERAL MOTORS CORP.Manufacturer number 00039View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Apr 28, 1997
156,910 units potentially affected
The defect: THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE CAN CAUSE THE ANTILOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON-ABS BRAKE APPLICATION.
The risk: THIS CONDITION CAN RESULT IN AN INCREASE IN VEHICLE STOPPING DISTANCE INCREASING THE RISK OF A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE.
GENERAL MOTORS CORP.View on NHTSA.gov

SEATS:MID/REAR ASSEMBLY

Mar 11, 1997
20,959 units potentially affected
The defect: THESE VEHICLES WERE ASSEMBLED WITH CENTER REAR SEAT BELT ANCHOR BOLTS NOT PROPERLY INSTALLED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."
The risk: IN THE EVENT OF A VEHICLE CRASH, THE SEAT BELT SYSTEM WOULD NOT WITHSTAND THE REQUIRED LOAD AND INJURY TO THE SEAT OCCUPANT COULD OCCUR.
The remedy: DEALERS WILL TIGHTEN THE CENTER REAR SEAT BELT ANCHOR BOLTS TO SPECIFICATION.
GENERAL MOTORS CORP.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING
EA02030ClosedEngineering Analysis

ENGINE COMPARTMENT FIRES

Opened Oct 22, 2002
Closed Mar 9, 2004

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

FUEL SYSTEM, GASOLINE:DELIVERYLed to recall 04V090000
PE02050ClosedPreliminary Evaluation

ENGINE COMPARTMENT FIRES

Opened Jun 13, 2002
Closed Oct 22, 2002
ENGINE AND ENGINE COOLING
EA00002ClosedEngineering Analysis

FRONT SHOULDER BELT MALFUNCTION

Opened Jan 6, 2000
Closed May 2, 2000

There is no summary currently available

SEAT BELTSLed to recall 00V117000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 16, 2019

TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING, THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. THE CONTACT NOTICED A LITTLE SMOKE COMING FROM THE REAR DRIVER'S SIDE PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE REAR DEFROSTER, DISCONNECTED THE PLUG, REMOVED THE REAR PANEL, AND NOTICED THAT THE ELECTRICAL FEED AND MODULE WERE MELTED. THE VEHICLE WAS TAKEN TO BAY RIDGE CHEVROLET (1575 86TH ST, BROOKLYN, NY 11228, (833) 452-1829) WHERE IT WAS DIAGNOSED THAT PART NUMBER: 25623688 (RED RADIO ANTENNA MODULE), THE AC (DELCO PT1183), AND THE REAR WINDOW ALL NEEDED TO BE REPLACED DUE TO THE CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 9-5585220430. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

NHTSA ID
11268973
Incident
Oct 11, 2019
Mileage
92,000 mi
Engine
Filed Feb 7, 2016

WHY WAS THIS CAR NOT RECALLED WITH OTHER GM PRODUCTS WITH THE 3800 V6 ENGINES FOR THE OIL LEAKS? THESE CARS HAVE THE SAME 3800 V6 AS ALL OF THE RECALLED CARS!

NHTSA ID
10824718
Incident
Feb 7, 2016
ElectricalExterior lighting
Filed Jun 18, 2015

MY PROBLEM IS, THE LEFT BLINKER OF THE FRONT, BACK AND HEADBOARD IS NOT WORKING. BUT IF I PUT ON MY FLASHERS, ALL MY LIGHTS ARE WORKING, INCLUDING THE LEFT BLINKER. I TOOK IT IN AND THEY TOLD ME THAT ITS NOT THE LIGHT BULB, AND ITS NOT THE FUSES FROM BOTH THE FRONT AND THE HEADBOARD FUSES BOXES, AND I'VE BEEN TOLD BY RESEARCH AND THE MECHANIC THAT THIS IS NOT A NEW PROBLEM AND ITS BEEN AN OCCURRING ISSUE FOR THE 1997-2005 BUICK PARK AVENUE. . .UPDATED 07/20/15 *BF

NHTSA ID
10725985
Incident
May 12, 2015
Mileage
89,494 mi
Fuel system
Filed Mar 27, 2014

TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 121,000.

NHTSA ID
10575200
Incident
Oct 9, 2013
Mileage
110,000 mi
Other / unspecifiedSteering
Filed Feb 16, 2014

I HAVE A 1997 BUICK PARK AVENUE, WHEN I TURN TO THE RIGHT ONLY EVEN THE SLIGHTEST BIT I HEAR A GRINDING SOUND COMING FROM THE FRONT SUSPENSION AREA. I HAD THE WHEEL BEARINGS CHECKED AND REPLACED THE DRIVER SIDE BEARING AND STILL HAD THE SAME NOISE. I DO NOT KNOW IF ITS PART OF THE STEERING OR MAYBE THE PILOT BEARING IF IT HAS ONE ON THE SIDE OF THE TRANSMISSION. MAYBE THE RACK PINION SYSTEM. I DON'T REALLY KNOW WHAT TO DO TO FIX IT. PLEASE HELP...? *TR

NHTSA ID
10564545
Incident
Feb 10, 2010
Mileage
80,000 mi
Engine
Filed Jun 5, 2013
Fire reported

TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE WHEN STARTING THE VEHICLE. THE ENGINE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND CAME TO EXTINGUISH THE BLAZE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS CAUSED BY AN ENGINE COMPARTMENT FAILURE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10515236
Incident
May 31, 2013
Mileage
150,000 mi
Seat belts
Filed Nov 4, 2012

PASSENGER SHOULDER BELT WILL NOT RETRACT. *TR

NHTSA ID
10483292
Incident
Oct 27, 2012
Mileage
116,993 mi
BrakesSeat beltsSteering
Filed Feb 25, 2012

I OWN A 1997 PARK AVE ULTRA WITH SEVERAL RECALL REPAIR ISSUES THE FOLLOWING WERE ADDRESSED BY GM BUT NOT PROPERLY REPAIRED: (FAULTY) ABS SYSTEM (WITH CAMPAIGN CODE STICKER) REPLACED ABS SYSTEM CUTS OUT RANDOMLY CAUSING CHANGES IN STOPPING DISTANCE (IN SEVERE BRAKING SITUATIONS THE ABS SYSTEM HAS CUT OUT ON ME GETTING OFF OF THE HIGHWAY CAUSING ME TO HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKES JUST TO COME TO A NORMAL STOP) FRONT PASSENGER SEAT BELT REPLACEMENT(NO CAMPAIGN STICKER) MIDDLE REAR SEAT BELT ANCHOR WAS NEVER FIXED OR TORQUED TO PROPER SPECIFIED STANDARDS WHILE IN FOR REPAIRS LET ALONE ADDRESSED AT ALL RACK AND PINION HAS MULTIPLE ISSUES SOME DUE TO AGE AND MILES BUT REGARDLESS THE ENTIRE ASSEMBLY IS LOOSE AND BEARINGS ARE SHOT THE FAULTY RECALL REPAIRS ON MY VEHICLE DON'T INSTILL TRUST IN GM'S ABILITY TO REPAIR MY VEHICLE A SECOND TIME. *TR

NHTSA ID
10449285
Incident
Mar 1, 2001

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

19NA273

ELECTRICAL SYSTEM; EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Park Avenue by model year
YearComplaintsRecallsInvestigationsIssue Index
2005800
2004120037.7
2003331034.3
2002321252.3
2001572261.2
2000813359.4
19991403462.8
19982462562.0
1997Viewing2193562.5
1996593361.1
19951171041.7
1994480039.9
1993641049.3
1992771150.8
1991921258.0
1990121137.4
1989210041.1
1988190042.4
1987130040.0
1986600
1985100029.1
1984200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.