RoadVitals

1997 Mercury Sable

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
228
Latest Oct 20, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 10, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
11 injuries, 0 deaths reported

Overview

Our database contains 228 NHTSA owner-reported complaints for the 1997 Mercury Sable, most frequently naming the engine, transmission and driver assistance categories. 3 safety recalls have been issued covering this model year; and 244 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
98V028000

EXTERIOR LIGHTING:HEADLIGHTS

Feb 10, 1998
571,800 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
The remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
FORD MOTOR COMPANYView on NHTSA.gov
97V097000

POWER TRAIN:AUTOMATIC TRANSMISSION

Jun 9, 1997
100,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.
The risk: THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.
The remedy: DEALERS WILL INSPECT THE TRANSMISSION AND REPLACE THESE SERVO COVERS.
FORD MOTOR COMPANYManufacturer number 97S75View on NHTSA.gov
96V166000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Sep 5, 1996
40,000 units potentially affected
The defect: THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.
The risk: UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.
The remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET.
FORD MOTOR COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 228
Filed Oct 20, 2016

YES I HAVE A USED CAR AND THE DASH FROM THE HEAT HAS ROSE OFF OR HAS BUCKELED UP AND I HAVE CONTACTED THE COMPANY WELL APPARENTLY IT IS OBSOLETE AND IT IS HARD TO COME BY SO I CANT DRIVE WITHOUT A DASH AND I CANT GET ONE EITHER

NHTSA ID
10917688
Incident
Jul 6, 2016
Mileage
80,000 mi
BrakesSuspension
Filed Aug 30, 2012

TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SAFETY INSPECTION, WHERE THE MECHANIC NOTIFIED HER THAT THE BRAKE LINES WERE CORRODED AND THE BALL JOINTS WERE DETACHING FROM THE VEHICLE. ALSO, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ID
10473010
Incident
Aug 10, 2012
Mileage
73,000 mi
Driver assistance
Filed Jun 6, 2012
Crash reported

TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE ABNORMALLY. IN ADDITION, THE VEHICLE WOULD SLIGHTLY PULL FORWARD AS IF IT WERE ATTEMPTING TO ACCELERATE. AS THE CONTACT WAS APPROACHING A TRAFFIC STOP, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC DISCONNECTED THE CRUISE CONTROL AS A PRECAUTION AND THE VEHICLE FUNCTIONED PROPERLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ID
10460825
Incident
May 23, 2012
Mileage
43,000 mi
Body & structure
Filed Aug 23, 2011

TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID
10421114
Incident
Aug 18, 2011
Mileage
99,000 mi
Brakes
Filed Nov 30, 2010

CONSTANTLY HAVING TO SERVICE BRAKES ON MY 1997 MERCURY SABLE. I HAVE HAD BRAKE CALIPERS SEIZE UP TO THE POINT THE WHEEL WAS TOO HOT TO TOUCH AND I CURRENTLY HAVE BRAKE LINES RUSTED OUT FOR THE SECOND TIME IN ABOUT 2 YEARS THIS IS SIMPLY UNACCEPTABLE FOR SUCH AN EXPENSIVE LUXURY MODEL AND FROM A SAFETY POINT OF VIEW IT IS UNACCEPTABLE TO PUT ANYTHING IN THE WAY OF BRAKE LINES THAT WILL LEAK RUST OR OTHERWISE FAIL PREMATURELY. *TR

NHTSA ID
10368440
Incident
Nov 29, 2010
Mileage
159,000 mi
Suspension
Filed May 5, 2010

I BOUGHT AND ARE DRIVING A 1997 MERCURY SABLE WITH 84K MILES AND IT IS A DANGER TO BE IN. THE REAR SPRINGS ARE BROKEN IN SEVERAL PLACES. I HAVE BEEN TOLD THAT FORD WAS RECALLING AND FIXING THIS PROBLEM IN SIMILAR AND LIKE YEARS OF TAURUS'S AND SABLES. MINE THEY CLAIM DOES NOT QUALIFY. THE 1997 IS THE SAME CAR AS A 1998 AND 1999 THAT THEY HAVE PROVIDED RECALL REPLACEMENTS ON... I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM OR HAVE BEEN IN ACCIDENT BECAUSE OF THIS PROBLEM THAT FORD IS OBVIOUSLY AWARE . *TR

NHTSA ID
10329054
Incident
May 4, 2010
Mileage
84,234 mi
Transmission
Filed Dec 11, 2008

TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING ONTO THE CATALYTIC CONVERTER. THE WAS INFORMED BY A FORD REPRESENTATIVE THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT STILL HAS THE VEHICLE, BUT IS AFRAID TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 37,840. UPDATED 12/30/08. *LJ THE CONSUMER ALSO DISCOVERED OIL LEAKING IN THE TRANSAXLE AREA. UPDATED 01/05/09. *JB

NHTSA ID
10251496
Incident
Dec 10, 2008
Brakes
Filed Oct 9, 2008

I HAVE READ DOZENS OF EXAMPLES OF THE SAME PROBLEM POSTED ON THIS SITE. IT APPEARS THAT MERCURY NEEDS TO MAKE A RECALL. ABOUT 6 MONTHS AGO MY BRAKE PEDAL RELEASED THE PRESSURE I HAD ON IT AND WENT ALL THE WAY TO THE FLOOR. I TOOK IT INTO THE BRAKE SHOP AND HAD MY HOSES, CALIPERS, AND BREAK LINES ALL COMPLETELY REPLACED. WITHIN 6 MONTHS, THE EXACT SAME THING HAS HAPPENED AGAIN. I DO NOT HAVE $500 TO SPEND EVERY SIX MONTHS ON A CAR THAT IS SUPPOSED TO BE RELIABLE AND DEPENDABLE. THIS IS UNACCEPTABLE. *TR

NHTSA ID
10244962
Incident
Oct 1, 2008
Mileage
35 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

18614

ENGINE AND ENGINE COOLING

SURGE, IDLE ROLL, ROUGH IDLE ONLY WHEN THE ENGINE COOLING FANS ARE OPERATING. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

17358

POWER TRAIN

GROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK WITH THE VEHICLE PARKED ON AN INCLINE. *TT THIS BULLETIN UPDATES PREVIOUS BULLETIN 17358, DATED 11/01/2003 TO INCLUDE 2005 MODELS. *TT

03203

ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT

03181

ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercury Sable by model year
YearComplaintsRecallsInvestigationsIssue Index
2009200036.1
2008611151.3
2006100—
2005831243.2
2004522249.3
20032014456.7
20024404461.7
20014309864.1
20004647963.2
19992585259.5
19981902053.3
1997Viewing2283050.3
19963045053.4
19953506460.0
19943875459.2
199367381160.0
199236451159.7
199122151163.3
199016671167.2
198923881673.1
198812662069.0
19877692266.6
19864692067.1
1985001—
1984100—
1982000—
1981000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.