1997 Mercury Sable Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Mercury Sable, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine4213.9%
- Transmission3912.9%
- Driver assistance289.2%
- Visibility227.3%
- Seat belts216.9%
- Brakes216.9%
- Electrical206.6%
- Steering196.3%
- Suspension175.6%
- Airbags124.0%
- Interior & seats113.6%
- Tires & wheels113.6%
- Body & structure93.0%
- Fuel system93.0%
- Powertrain (other)72.3%
- Exterior lighting62.0%
- Heating & air conditioning51.7%
- Other / unspecified41.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
FAULTY DESIGN OF CAM SENSOR AND ACTUATOR ON 1997 MERUCRY SABLE. MY CAR FAILED. PROOF OF MULTIPLE FAILURES: HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?MODELID=2008&SRC=VIP I REQUEST RECALL AND REPLACEMENT OF THIS PART ON ALL CARS. *AK
WHILE PULLING INTO A PARKING SPACE BRAKES WERE DEPRESSED AND VEHICLE ACCELLERATED. THE VEHICLE WENT UP AND OVER THE CURB, AND WAS FINALY STOPPED IN A ADJACENT PARKING SPOT. THIS PROBLEM OCCURRED TWICE WITHIN A YEAR. *AK
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING ONTO THE CATALYTIC CONVERTER. THE WAS INFORMED BY A FORD REPRESENTATIVE THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT STILL HAS THE VEHICLE, BUT IS AFRAID TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 37,840. UPDATED 12/30/08. *LJ THE CONSUMER ALSO DISCOVERED OIL LEAKING IN THE TRANSAXLE AREA. UPDATED 01/05/09. *JB
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING AND DRAINING ONTO THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT HIS VEHICLE DOES NOT HAVE ANY OPEN RECALLS AND THEY WERE UNAWARE OF NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 137,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE ABNORMALLY. IN ADDITION, THE VEHICLE WOULD SLIGHTLY PULL FORWARD AS IF IT WERE ATTEMPTING TO ACCELERATE. AS THE CONTACT WAS APPROACHING A TRAFFIC STOP, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC DISCONNECTED THE CRUISE CONTROL AS A PRECAUTION AND THE VEHICLE FUNCTIONED PROPERLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO AND DESTROYED THE CONTACT'S GARAGE DOOR. HE STATED THAT THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN PARK. THE CONTACT CALLED THE DEALER AND IS AWAITING A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 12/31/07 *BF UPDATED *JB
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WE OWN A 1997 MERCURY SABLE. IN JUNE OF 2004 OUR HEATER CORE WENT OUT AND, AS THE CAR WAS UNDER WARRANTY, WAS REPLACED BY A LOCAL CAR DEALERSHIP, HENRY DAY FORD. THE MILEAGE OF THE CAR WAS THEN 60,468. SINCE THEN, WE HAVE HAD TO HAVE THE HEATER CORE REPLACED AN ADDITIONAL 4 TIMES, THE LAST TIME WAS MAY 11, 2005 (MILEAGE 64,995). ON JUNE 7, 2005, ONCE AGAIN, THE HEATER CORE SEEMED TO GO OUT. WE TOOK IT TO HENRY DAY AND THEY INFORMED US THAT THE HEAD GASKET WAS WARPED AND NEEDED TO BE REPLACED. EACH TIME THIS HAS OCCURRED, A STEAM HAS FILLED THE INTERIOR OF THE VEHICLE AND CLOUDED THE WINDOWS, MAKING IT IMPOSSIBLE TO SEE WHERE I AM GOING. IT IS A VERY MALODOROUS STEAM, FULL OF ANTIFREEZE. MY CONCERN IS THAT THIS IS A SAFETY HAZARD. I HAVE SPOKEN TO SEVERAL OWNERS OF FORD TAURUS AND MERCURY SABLE VEHICLES, AND MOST SEEM TO HAVE HAD A SIMILAR PROBLEM WITH MULTIPLE HEATER CORE PROBLEMS. THIS WOULD APPEAR TO BE A FLAW IN THE VEHICLE. I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT FOR ME, AND I WONDER HOW MANY ACCIDENTS HAVE OCCURRED BECAUSE OF THIS PROBLEM. I AM ALSO CONCERNED ABOUT MY HEALTH AND THE HEALTH OF MY SPOUSE (WHO HAS HEART PROBLEMS). WE HAVE BEEN NAUSEATED AND HAVE HAD CONGESTION AND EVEN SOME MEMORY PROBLEMS THAT SEEM TO OCCUR AFTER INHALING THE STEAM. WE WOULD LIKE INFORMATION ON THE EFFECTS OF INHALING THIS MIXTURE OF WATER AND ANTIFREEZE.
I OWN A 1997 MERCURY SABLE. THE FRONT DRIVERS SIDE WINDSHEILD WIPER IS DEFECTIVE, WE HAVE REPLACED IT SEVERAL TIMES AND IT CONTINUES TO BE A DANGEROUS PROBLEM. EACH TIME IT HAS OF COURSE BEEN RAINING HEAVILY IN HEAVY TRAFFIC WHEN IT JUST STOPS WORKING. WE HAVE SOMEHOW MANAGED AT THIS POINT TO HAVE NO ACCIDENTS BUT AS I SAID IT CONTINUES TO DO THIS EVEN AFTER HAVING IT REPLACED.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE SEAT BELT LOOSENED WITHOUT WARNING. THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
WHILE MAKING A TURN ANOTHER VEHICLE IMPACTED THE RIGHT SIDE OF CONSUMER'S VEHICLE AT UNKNOWN SPEED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT WAS CUT IN HALF. DRIVER WAS PROJECTED INSIDE THE VEHICLE AND SUSTAINED INJURIES. *AK
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SAFETY INSPECTION, WHERE THE MECHANIC NOTIFIED HER THAT THE BRAKE LINES WERE CORRODED AND THE BALL JOINTS WERE DETACHING FROM THE VEHICLE. ALSO, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
CONSTANTLY HAVING TO SERVICE BRAKES ON MY 1997 MERCURY SABLE. I HAVE HAD BRAKE CALIPERS SEIZE UP TO THE POINT THE WHEEL WAS TOO HOT TO TOUCH AND I CURRENTLY HAVE BRAKE LINES RUSTED OUT FOR THE SECOND TIME IN ABOUT 2 YEARS THIS IS SIMPLY UNACCEPTABLE FOR SUCH AN EXPENSIVE LUXURY MODEL AND FROM A SAFETY POINT OF VIEW IT IS UNACCEPTABLE TO PUT ANYTHING IN THE WAY OF BRAKE LINES THAT WILL LEAK RUST OR OTHERWISE FAIL PREMATURELY. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHEN DRIVING MY VEHICLE A CLICKING UNDER THE DASH WILL OCCUR, AT THE SAME TIME MY SEAT BELT LIGHT WILL COME ON AND GO OFF, WHEN IT GOES OFF I LOSE MY POWER STEERING, POWER BRAKES, WINDSHIELD WIPERS, STEREO AND WINDOW OPENER. THE ODDEST THING IS EVERYTHING IS FULLY RESTORED WHEN IN NEUTRAL OR PARK. *AK
INTERMITTENTLY WHILE DRIVING AT ANY SPEED THERE WAS A CLICKING SOUND COMING FROM THE STEERING COLUMN. WHEN THIS OCCURRED THE POWER STEERING/POWER WINDOWS AND ABS FAILED TO WORK PROPERLY. *AK (AUTOMATIC POSITION LEVER MODULE) THE RADIO HAD GONE ON AND OFF AS WELL. *SC *JB
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
BALL JOINT AND TIE-ROD REPLACEMENTS NEEDED VERY FREQUENTLY (1-2 TIMES A YEAR). ON BOTH A 1997 SABLE WAGON AND 1999 SABLE SEDAN. EACH VEHICLE HAS HAD SEVERAL BALL JOINTS AND TIE-RODS REPLACED, SOME COVERED BY MFG AS THE FREQUENCY WAS SO OFTEN. EACH TIME WE HAVE BEEN TOLD THAT THE BALL-JOINT AND/OR TIE-ROD, ON ONE SIDE OR THE OTHER, NEEDS TO BE REPLACED DUE TO "SAFETY" REQUIREMENTS. IF THIS IS THE CASE THAN THE FREQUENCY HAS ME CONCERNED THAT IF THE 'ISSUE" WAS NOT CAUGHT IN TIME THERE COULD BE AN INJURY OR DEATH. THE 1997 SABLE WAGON WENT IN FOR A STARTER REPLACEMENT TODAY 3/16/06 AND WE WERE TOLD THAT THE LOWER OUTER TIE-ROD NEEDED TO BE REPLACED. THIS TIE-ROD WAS REPLACED 11K MILES AGO ON 12/3/04 AND THE CAR WAS INSPECTED ON 12/5/05. *JB
THE CONSUMER WAS HAVING TROUBLE WITH THE STEERING WHEEL. IT DIDN'T TURN. THE CONSUMER TOOK THE CAR TO THE DEALER AND THEY DROVE IT. THE DEALER REPLACED 2 PARTS IN THE STEERING, BUT THE PROBLEM REMAINED. THE STEERING WHEEL MADE A BINDING NOISE AND GETS REALLY TIGHT. WHEN THE STEERING WHEEL LOCKED UP THE WINDOWS WILL NOT ROLL DOWN. *JB *TT *NM
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SAFETY INSPECTION, WHERE THE MECHANIC NOTIFIED HER THAT THE BRAKE LINES WERE CORRODED AND THE BALL JOINTS WERE DETACHING FROM THE VEHICLE. ALSO, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
I BOUGHT AND ARE DRIVING A 1997 MERCURY SABLE WITH 84K MILES AND IT IS A DANGER TO BE IN. THE REAR SPRINGS ARE BROKEN IN SEVERAL PLACES. I HAVE BEEN TOLD THAT FORD WAS RECALLING AND FIXING THIS PROBLEM IN SIMILAR AND LIKE YEARS OF TAURUS'S AND SABLES. MINE THEY CLAIM DOES NOT QUALIFY. THE 1997 IS THE SAME CAR AS A 1998 AND 1999 THAT THEY HAVE PROVIDED RECALL REPLACEMENTS ON... I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM OR HAVE BEEN IN ACCIDENT BECAUSE OF THIS PROBLEM THAT FORD IS OBVIOUSLY AWARE . *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE MAKING A TURN ANOTHER VEHICLE IMPACTED THE RIGHT SIDE OF CONSUMER'S VEHICLE AT UNKNOWN SPEED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT WAS CUT IN HALF. DRIVER WAS PROJECTED INSIDE THE VEHICLE AND SUSTAINED INJURIES. *AK
FRONT CRASH AT 55 MPH, AND BOTH AIRBAGS DEPLOYED. PASSENGER'S AIRBAG EXPLODED AS SOON AS IT DEPLOYED. NO INJURIES, VEHICLE WAS TOTALLED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08 *BF
I OWN A 1997 MECURY SABLE. ON 06/07/05 I WAS TRAVELING IN MI ON HIGHWAY 96 EAST BETWEEN GRAND RAPIDS AND LANSING. WHILE CRUISING ALONG AT 70 MPH, THE HOOD ON MY CAR RELEASED, AND SMASHED INTO MY WINDSHIELD CAUSING DAMAGE TO THE WINDSHIELD, HOOD, AND ROOF OF THE CAR. APPARENTLY THE SAFETY CATCH FAILED, WHICH IN TURN CAUSED THE DAMAGE. I SPOKE WITH FORD MOTOR, WHO EXPLAINED TO ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY, THEY WOULD NOT COVER THE DAMAGE. I BELIEVE FORD TO BE LIABLE BECASUE THIS IS NOT A MAINTENANCE ISSUE. THE SAFETY CATCH BY DESIGN IS INTENDED TO PREVENT THESE TYPES OF ACCIDENTS, AND IT SHOULD NEVER FAIL.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE HAS COOPER TIRES. THE DAY AFTER THE CONTACT PURCHASED FOUR NEW TIRES, THE REAR PASSENGER TIRE FLATTENED. THE TIRE DEALER REPAIRED THE VALVE. THE PURCHASE DATE, POWERTRAIN, AND TIRE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,707.
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 MERCURY SABLE AT 20 MPH HE FELT A WOBBLE. THE CONTACT STATED IF THE WOBBLE CAME FROM THE FRONT TIRE IT WOULD CAUSE THE STEERING WHEEL TO SHAKE. THE DEALERSHIP ADVISED THE CONTACT THIS WAS DUE TO A BELT SEPARATION IN THE TIRE. THE DEALERSHIP REPLACED THE TIRE. TIRE TREAD SEPARATION OCCURRED THREE TIMES WITH THE FRONT TIRES AND FOUR OCCURRENCES INVOLVED THE REAR TIRES. THE TIRE MANUFACTURER WAS CONTINENTAL AND THE MODEL AMERI-TECH. THE VEHICLE CURRENTLY HAD AN ODOMETER READING OF 86,000 MILES. THE TIRES FAILURE MILEAGE WAS 26,000.*AK THE CONSUMER PROVIDED INVOICES FOR ALL THE TIRE REPAIRS AND STATES HE WENT TO DIFFERENT DEALERS BECAUSE HE WAS INFORMED TO DO SO BY GENERAL TIRES. UPDATE 4/24/07 *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08 *BF
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHILE DRIVING VEHICLE STALLED AT ANY SPEED. VEHICLE WAS SERVICED, AND FUEL PUMP WAS THE CAUSE AS STATED BY SERVICE TECHNICIAN.*AK CONSUMER RECOMMENDED THAT THE WIRING INSIDE THE TANK BE ENCLOSED INTO A PROTECTIVE COVERING OVER ALL WIRES. *PH
WHEN STEPPING ON GAS PEDAL RPMS GO UP BUT ENGINE DOESN'T RESPOND. THIS HAPPENS IN THE MORNING AND ACTS INTERMITTENTLY. CONTACTED DEALER, AND DEALER FUEL PUMP NEEDED REPLACEMENT. *AK
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I SHOULD HAVE LEARNED THAT SABLE WAS A BAD CAR AFTER THE ENGINE OF MY MOTHER'S '87 SABLE EXPLODED, CAUGHT FIRE AND BUSTED THROUGH THE FLOOR OF THE CAR BESIDE THE GAS PEDAL AND BRAKE (1993). LUCKILY SHE WAS NOT IN THE CAR. THE ENGINE HAD BEEN OFF AND SITTING IN PARK FOR FIVE MINUTES WHEN THIS HAPPENED. I BOUGHT MY 97 SABLE IN 2001. I HAVE NEVER HAD A CAR WITH SO MANY CONSTANT PROBLEMS. I SPEND ABOUT $1200 A YEAR FIXING IT CONTINUALLY. I'M CURRENTLY HAVING ELECTRICAL PROBLEMS WITH THE RADIO GOING OUT WHILE IN REVERSE OR WHEN I PRESS THE BRAKE. THE WINDOW ON THE PASSENGER SIDE WON'T MOVE UP OR DOWN UNLESS THE DRIVER AND THE PASSENGER PRESS THE BUTTONS AT THE SAME TIME. THE INTERIOR LIGHT STAYS ON, SO WE HAVE TO UNPLUG THE FUSE TO GET IT TO GO OFF. THE SEAT BELT SAFETY LIGHT AND THE WINDOW BUTTON LIGHTS KEEP CLICKING ON AND OFF. ONCE AGAIN, THE STEERING WHEEL IS HARD TO TURN EVEN THOUGH THE POWER STEERING FLUID IS AT THE RIGHT LEVEL. I HAVE TO GET THE WHEELS ALIGNED SEVERAL TIMES A YEAR. THE CAR ALWAYS MAKES A HUMMING NOISE AND DOES NOT BLOCK OUT THE SOUND OF WIND. THE SHOULDER STRAPS OF SEAT BELTS ALWAY LOCK INTO PLACE TOO TIGHT. NAME THE PROBLEM... I'VE PROBABLY BEEN THROUGH IT. I WILL NEVER BUY ANOTHER FORD/ MERCURY AGAIN EVEN IF IT IS THE #1 SELLING CAR.
VEHICLE WILL ACCELERATE WITHOUT FOOT PRESSING THE THROTTLE. SPEEDOMETER DOESN'T REGISTER SPEED, VEHICLE'S SPEED WAS INCREASING. DEALER WILL BE REPLACING SPEED CONTROL CHIP FOR SIXTH TIME. ALSO, CONSUMER HAS CHECKED TO SEE IF CRUISE CONTROL DID NOT ENGAGE. DEALER HAS DUPLICATED THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE INSIDE COURTESY LIGHT WOULD NOT GO OFF CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
DAYTIME RUNNING LIGHT MODULE FAULTY, LOCATION OF MODULE IS BELOW THE ACID STORAGE BATTERY WHICH CREATES A CORROSION PROBLEM. MJS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
(LOCATION) STATE: MICHIGAN. CITY: WARREN: ZIP CODE: 48092. LOCATION: ELEVEN MILE ROAD & DEQUINDRE ROAD CROSS SECTION NEAR SEVEN ELEVEN GAS STATION. (DESCRIPTION OF THE INCIDENT): FRONT PASSENGER RIGHT SIDE WHEELS AND TIRES ASSEMBLY BROKE OFF FROM THE INTEGRATED VEHICLE. *NM
WE OWN A 1997 MERCURY SABLE. IN JUNE OF 2004 OUR HEATER CORE WENT OUT AND, AS THE CAR WAS UNDER WARRANTY, WAS REPLACED BY A LOCAL CAR DEALERSHIP, HENRY DAY FORD. THE MILEAGE OF THE CAR WAS THEN 60,468. SINCE THEN, WE HAVE HAD TO HAVE THE HEATER CORE REPLACED AN ADDITIONAL 4 TIMES, THE LAST TIME WAS MAY 11, 2005 (MILEAGE 64,995). ON JUNE 7, 2005, ONCE AGAIN, THE HEATER CORE SEEMED TO GO OUT. WE TOOK IT TO HENRY DAY AND THEY INFORMED US THAT THE HEAD GASKET WAS WARPED AND NEEDED TO BE REPLACED. EACH TIME THIS HAS OCCURRED, A STEAM HAS FILLED THE INTERIOR OF THE VEHICLE AND CLOUDED THE WINDOWS, MAKING IT IMPOSSIBLE TO SEE WHERE I AM GOING. IT IS A VERY MALODOROUS STEAM, FULL OF ANTIFREEZE. MY CONCERN IS THAT THIS IS A SAFETY HAZARD. I HAVE SPOKEN TO SEVERAL OWNERS OF FORD TAURUS AND MERCURY SABLE VEHICLES, AND MOST SEEM TO HAVE HAD A SIMILAR PROBLEM WITH MULTIPLE HEATER CORE PROBLEMS. THIS WOULD APPEAR TO BE A FLAW IN THE VEHICLE. I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT FOR ME, AND I WONDER HOW MANY ACCIDENTS HAVE OCCURRED BECAUSE OF THIS PROBLEM. I AM ALSO CONCERNED ABOUT MY HEALTH AND THE HEALTH OF MY SPOUSE (WHO HAS HEART PROBLEMS). WE HAVE BEEN NAUSEATED AND HAVE HAD CONGESTION AND EVEN SOME MEMORY PROBLEMS THAT SEEM TO OCCUR AFTER INHALING THE STEAM. WE WOULD LIKE INFORMATION ON THE EFFECTS OF INHALING THIS MIXTURE OF WATER AND ANTIFREEZE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .