RoadVitals

1997 Mercury Sable Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Mar 16, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 228 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1997 Mercury Sable submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

SteeringSuspension
Filed Mar 16, 2006

BALL JOINT AND TIE-ROD REPLACEMENTS NEEDED VERY FREQUENTLY (1-2 TIMES A YEAR). ON BOTH A 1997 SABLE WAGON AND 1999 SABLE SEDAN. EACH VEHICLE HAS HAD SEVERAL BALL JOINTS AND TIE-RODS REPLACED, SOME COVERED BY MFG AS THE FREQUENCY WAS SO OFTEN. EACH TIME WE HAVE BEEN TOLD THAT THE BALL-JOINT AND/OR TIE-ROD, ON ONE SIDE OR THE OTHER, NEEDS TO BE REPLACED DUE TO "SAFETY" REQUIREMENTS. IF THIS IS THE CASE THAN THE FREQUENCY HAS ME CONCERNED THAT IF THE 'ISSUE" WAS NOT CAUGHT IN TIME THERE COULD BE AN INJURY OR DEATH. THE 1997 SABLE WAGON WENT IN FOR A STARTER REPLACEMENT TODAY 3/16/06 AND WE WERE TOLD THAT THE LOWER OUTER TIE-ROD NEEDED TO BE REPLACED. THIS TIE-ROD WAS REPLACED 11K MILES AGO ON 12/3/04 AND THE CAR WAS INSPECTED ON 12/5/05. *JB

NHTSA ID
10152852
Incident
Mar 16, 2006
Mileage
12,000 mi
Steering
Filed Jun 28, 2005

THE CONSUMER WAS HAVING TROUBLE WITH THE STEERING WHEEL. IT DIDN'T TURN. THE CONSUMER TOOK THE CAR TO THE DEALER AND THEY DROVE IT. THE DEALER REPLACED 2 PARTS IN THE STEERING, BUT THE PROBLEM REMAINED. THE STEERING WHEEL MADE A BINDING NOISE AND GETS REALLY TIGHT. WHEN THE STEERING WHEEL LOCKED UP THE WINDOWS WILL NOT ROLL DOWN. *JB *TT *NM

NHTSA ID
10119643
Incident
Aug 21, 2004
BrakesElectricalEngine+4 more
Filed Jan 15, 2004

I SHOULD HAVE LEARNED THAT SABLE WAS A BAD CAR AFTER THE ENGINE OF MY MOTHER'S '87 SABLE EXPLODED, CAUGHT FIRE AND BUSTED THROUGH THE FLOOR OF THE CAR BESIDE THE GAS PEDAL AND BRAKE (1993). LUCKILY SHE WAS NOT IN THE CAR. THE ENGINE HAD BEEN OFF AND SITTING IN PARK FOR FIVE MINUTES WHEN THIS HAPPENED. I BOUGHT MY 97 SABLE IN 2001. I HAVE NEVER HAD A CAR WITH SO MANY CONSTANT PROBLEMS. I SPEND ABOUT $1200 A YEAR FIXING IT CONTINUALLY. I'M CURRENTLY HAVING ELECTRICAL PROBLEMS WITH THE RADIO GOING OUT WHILE IN REVERSE OR WHEN I PRESS THE BRAKE. THE WINDOW ON THE PASSENGER SIDE WON'T MOVE UP OR DOWN UNLESS THE DRIVER AND THE PASSENGER PRESS THE BUTTONS AT THE SAME TIME. THE INTERIOR LIGHT STAYS ON, SO WE HAVE TO UNPLUG THE FUSE TO GET IT TO GO OFF. THE SEAT BELT SAFETY LIGHT AND THE WINDOW BUTTON LIGHTS KEEP CLICKING ON AND OFF. ONCE AGAIN, THE STEERING WHEEL IS HARD TO TURN EVEN THOUGH THE POWER STEERING FLUID IS AT THE RIGHT LEVEL. I HAVE TO GET THE WHEELS ALIGNED SEVERAL TIMES A YEAR. THE CAR ALWAYS MAKES A HUMMING NOISE AND DOES NOT BLOCK OUT THE SOUND OF WIND. THE SHOULDER STRAPS OF SEAT BELTS ALWAY LOCK INTO PLACE TOO TIGHT. NAME THE PROBLEM... I'VE PROBABLY BEEN THROUGH IT. I WILL NEVER BUY ANOTHER FORD/ MERCURY AGAIN EVEN IF IT IS THE #1 SELLING CAR.

NHTSA ID
10070190
Incident
Apr 15, 2003
Mileage
70,000 mi
ElectricalEngineSteering
Filed Jul 4, 2003

DURING RAINY WEATHER, THE RIGHT FRONT TIRE SPLASHES WATER INTO THE ENGINE FAN BELT ASSEMBLY CAUSING THE FAN BELT TO SLIP AND SQUEAL. THE POWER STEERING PUMP FAILS TO TURN RESULTING IN HARD STEERING AND LOSS OF VEHICLE CONTROL, THE GENERATOR FAILS TO TURN RESULTING IN BATTERY LIGHT ILLUMINATION. THE RIGHT FRONT WHEELWELL BAFFLE ASSEMBLY INSTALLED BY THE MFG DOES NOT ADEQUATELY SHIELD THE FAN BELT ASSEMBLY FROM RAIN WATER INTRUSION. A TEMPORARY, THOUGHT INADEQUATE FIX, IS TO APPLY "BELT DRESSING" TO THE FAN BELT. REF COMPLAINT #551260. *AK

NHTSA ID
10025424
Incident
Jul 5, 2003
ElectricalSteeringTransmission
Filed May 25, 2003

1997 MERCURY SABLE. *NLM

NHTSA ID
10019276
Incident
Aug 15, 1999
Mileage
54,000 mi
Steering
Filed Oct 17, 2002

CONSUMER STATES THAT WHEN VEHICLE GOES THROW A PUDDLE OFF WATER THE STEERING WHEEL LOCKS UP. DEALER CONTACTED. TS

NHTSA ID
8020995
BrakesDriver assistanceSteering
Filed Dec 6, 2001
Crash reported

WHILE GEAR SHIFT INDICATED VEHICLE WAS IN NEUTRAL ENGINE SURGED AND VEHICLE ACCELERATED TO AN UNKNOWN SPEED BEFORE CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. ALSO, POWER STEERING AND POWER ASSIST BRAKES FAILED TO OPERATE DURING THIS INCIDENT. DEALERSHIP HAS YET TO EXAMINE VEHICLE TO DETERMINE CAUSE OF THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

NHTSA ID
899928
Incident
Nov 27, 2001
Steering
Filed May 9, 2001

CONSUMER HAS HAD TIE RODS CHANGED BECAUSE THEY WERE BROKEN, THIS CAUSED STEERING AND BRAKE PROBLEMS. HAS NOT CONTACTED DEALER YET. *AK

NHTSA ID
887789
Incident
Apr 1, 2001
Interior & seatsSteering
Filed Jan 10, 2001

DOME LIGHT ALWAYS ON DUE TO DOOR SWITCH STUCK. VERY DANGEROUS AT NIGHT. DEALER SAID REOCCURING PROBLEM IN MODEL AND SAID I CAN FIX IT MYSELF BY REMOVING DOOR PANEL. ASKED IF I HAD OTHER "ELECTRICAL" PROBLEMS. I SAID EMERGENCY (HAZARD) LIGHTS DON'T WORK. HE SAID MODEL HAS AWFUL ELECTRICAL PROBLEMS AND WANTED TO KNOW IF I USE THE AUTOMATIC LIGHTS EQUIPPED ON THE CAR. SAID I TRIED BUT IT WAS FAULTY. NEVER BOTHERED USING IT SINCE. HE GAVE ME AN ESTIMATION ON REPAIRS STATING IT IS MANUFACTURE DEFECT BUT I WOULD HAVE TO PAY FOR IT.*AK

NHTSA ID
739155
Incident
Dec 5, 2000
BrakesHeating & air conditioningSteering
Filed May 12, 2000

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
722586
Incident
Nov 10, 1999
Steering
Filed Mar 30, 2000

POWER STEERING PUMP FAILED AT 13,000 MILES DUE TO A DEFECTIVE CORE. DEALERR REPLACED IT ANOTHER PUMP WHICH ALSO BECAME DEFECTIVE WITHIN 2 DAYS.*AK

NHTSA ID
859474
ElectricalEngineSteering
Filed Mar 8, 2000

UPON DRIVING DURING RAIN OR DAMP WEATHER STEERING WHEEL LOCKS, THE BATTERY LIGHT FLASHES AND THE FAN BELT MAKES NOISE. YH

NHTSA ID
551260
Steering
Filed Aug 6, 1999

HAD STEERING RACK & PINION REPLACED 1 YEAR AGO. CURRENTLY, RACK & PINION NEEDS REPLACING AGAIN FOR SAME PROBLEM. WAS MAKING NOISES WHEN EVER TURNING LEFT OR RIGHT. WOULD BE HARD TO RETURN IT BACK TO ORIGINAL POSITION. *AK

NHTSA ID
844510
Incident
Jun 11, 1999
EngineInterior & seatsSteering
Filed Jul 3, 1999

WHEN DRIVING IN WET CONDITIONS AND MAKING A RIGHT HAND TURN FROM A STOPPED POSITION, POWER STEERING IS LOST AND ENGINE POWER IS REDUCED. ALSO, DASHBOARD WARNING LIGHTS ILLUMINATE. THIS LOSS OF POWER AND STEERING WHILE ENTERING TRAFFIC IS ALARMING! IT IS OBVIOUS THAT THE BELT IS SLIPPLING DUE TO THE MOISTURE BEING SPRAYED UP FROM THE PASSENGER SIDE WHEEL WELL. I HAVE INSPECTED THE BELT AND IT IS IN FINE CONDITION. THERE IS NO MANUAL ADJUSTMENT FOR THE BELT TENSIONER (SPRING LOADED). THIS PROBLEM STARTED AT 24,000 MILES. I HAVE SEARCHED THE INTERNET AND HAVE SEEN ANOTHER SIMILAR COMPLAINT. I BELIVE THAT THIS PROBLEM MUST BE REVIEWED BEFORE SOMEONE LOSES STEERING WHILE ENTERING TRAFFIC AND IS KILLED! I REALIZE THAT REPLACING THE BELT MAY MAKE THE PROBLEM GO AWAY, HOWEVER, THIS IS AN OBVIOU. *AK

NHTSA ID
708191
Steering
Filed May 20, 1999

RACK & PINION STEERING FAILED -- ONLY 4K MILES OVER WARRANTY -- NO FINANCIAL REMEDY FROM FORD FOR THIS SERIOUS SAFETY FAILURE. CUSTOMER SERVICE AT FORD CLAIMS NO ABILITY TO HELP.*AK

NHTSA ID
706694
Incident
May 20, 1999
EngineSteering
Filed Sep 21, 1998

WHEN RIDING OVER PUDDLES THE STEERING WHEEL LOCKS UP, AND THE BATTERY WARNING LIGHT COMES ON. THE VEHICLE STUTTERS FOR A FEW MINUTES AND THEN GOES BACK TO NORMAL. DEALER DOESN'T HAVE A SOLUTION FOR PROBLEM. *AK

NHTSA ID
828070
Steering
Filed Jun 12, 1998
Crash reported

WHILE DRIVING INNER TIE ROD BROKE, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN AN COLLISION. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID
824248
AirbagsSteering
Filed Apr 8, 1998

WHILE DRIVING AT SPEED LIMIT AND SUDDENLY STEERING FAILED, VEHICLE LOST CONTROL AND SKIDDED 360 DEGREES, RESULTING IN A HEAD-ON COLLISION. BOTH AIR BAGS FAILED TO DEPLOY.

NHTSA ID
534143
Heating & air conditioningSteeringTires & wheels+1 more
Filed Nov 13, 1996

VIBRATION AT SPEEDS ABOVE 65MPH.

NHTSA ID
511375
Incident
Nov 13, 1996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .