RoadVitals

1997 Mercury Sable Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Jun 6, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 228 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Mercury Sable submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 28, in the owner's own words

Driver assistance
Filed Jun 6, 2012
Crash reported

TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE ABNORMALLY. IN ADDITION, THE VEHICLE WOULD SLIGHTLY PULL FORWARD AS IF IT WERE ATTEMPTING TO ACCELERATE. AS THE CONTACT WAS APPROACHING A TRAFFIC STOP, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC DISCONNECTED THE CRUISE CONTROL AS A PRECAUTION AND THE VEHICLE FUNCTIONED PROPERLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ID
10460825
Incident
May 23, 2012
Mileage
43,000 mi
Driver assistance
Filed Sep 10, 2007
Crash reported

TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO AND DESTROYED THE CONTACT'S GARAGE DOOR. HE STATED THAT THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN PARK. THE CONTACT CALLED THE DEALER AND IS AWAITING A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 12/31/07 *BF UPDATED *JB

NHTSA ID
10202339
Incident
Sep 8, 2007
Mileage
78,000 mi
Driver assistance
Filed Sep 27, 2004

WHILE APPLYING THE ACCELERATOR PEDAL IT WENT TO THE FLOOR AND VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION.

NHTSA ID
10094412
Incident
Sep 25, 2004
Driver assistance
Filed Mar 26, 2004

INTERMITTENTLY WHEN THE VEHICLE STOPPED AT A LIGHT OR A STOP SIGN THERE WOULD BE A PROBLEM WITH RESUMING DRIVING. THE GAS PEDAL WILL BE DEPRESSED AND THE VEHICLE WILL NOT MOVE. AFTER A CONSIDERABLE AMOUNT OF TIME THE VEHICLE WOULD RESPOND. DEALER HAS EXAMINED THE VEHICLE TWICE FOR THIS PROBLEM.*AK

NHTSA ID
10065006
Incident
Mar 19, 2002
Mileage
43,000 mi
Driver assistance
Filed Aug 1, 2003

THE SPEED CONTROL SWITCH DID NOT WORK. *JB THE CONSUMER CALLED THE DEALERSHIP AND THE MANUFACTURER REGARDING RECALL #98V028000, 97V097000, 99V12400, AND WAS TOLD THEY WERE NOT VALID. *SCC *JB

NHTSA ID
10009110
Incident
Feb 15, 2003
BrakesDriver assistance
Filed Jul 3, 2003

I HAVE HAD 5 OCCURRENCES OF ENGINE SURGING WHEN SLOWING DOWN TO A LIGHT OR STOP SIGN AND APPLYING THE BRAKES. THE SURGE IS SO STRONG THAT THE BRAKES MUST BE REPEATEDLY PRESSED DOWN HARD TO STOP AND HELD DOWN TO THEIR MAXIMUM CAPABILITY. IN 3 OF THE 5 OCCURRENCES IN HEAVY TRAFFIC, REAR END COLLISIONS WERE AVOIDED BY MERE INCHES. *AK

NHTSA ID
10025337
Incident
May 31, 2003
Mileage
64,788 mi
Driver assistance
Filed Apr 1, 2003

NAR 04/01/2003. THE SPEED SENSOR HAS BEEN REPLACED 5 TIMES WITHIN 6 YEARS. WHEN THE SPEED SENSOR FAILED, IT CAUSED THE SPEEDOMETER NEEDLE TO GO TO ZERO WHILE THE VEHICLE WAS STILL MOVING. THE GEARS CHANGED RANDOMLY AND THE STEERING BECAME DIFFICULT. *JB

NHTSA ID
10015032
Incident
Oct 26, 2000
Driver assistancePowertrain (other)
Filed Aug 6, 2002

VEHICLE WILL ACCELERATE WITHOUT FOOT PRESSING THE THROTTLE. SPEEDOMETER DOESN'T REGISTER SPEED, VEHICLE'S SPEED WAS INCREASING. DEALER WILL BE REPLACING SPEED CONTROL CHIP FOR SIXTH TIME. ALSO, CONSUMER HAS CHECKED TO SEE IF CRUISE CONTROL DID NOT ENGAGE. DEALER HAS DUPLICATED THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA ID
8015583
Incident
Jun 26, 2002
Driver assistancePowertrain (other)
Filed Jun 13, 2002

SPEEDOMETER WOULD MOMENTARILY OPERATE ERRATICALLY. NEEDLE WOULD JUMP BACK AND FORTH WHILE DRIVING, SOMETIMES IT OPERATED NORMALLY. DEALER WAS NOT CONTACTED AT THIS TIME. *AK CONSUMER ADDS ACCELERATOR POSSIBLY CONTRIBUTED TO ERRATIC OPERATION OF THE SPEEDOMETER. *TT

NHTSA ID
8011810
Incident
Jun 12, 2002
Driver assistance
Filed Jun 13, 2002

CRUISE CONTROL WOULD NOT DISENGAGE WHEN BRAKING AND VEHICLE WOULD CONTINUE TO ACCELATE UNTIL SWITCH WAS TURNED OFF. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK. CONSUMER STATED WHEN VEHICLE BEGAN TO ACCELERATE THE SPEEDOMETER DID NOT MOVE, THIS HAS ALSO HAPPENED ON ANOTHER OCCASION, HOWEVER THE CRUISE CONTROL WAS NOT ENGAGED AT THAT TIME, THE DEALER REPLACED THE SENSOR ASSEMBLY, BUT THE PROBLEM REOCCURED.*JB

NHTSA ID
8011803
Incident
Jun 12, 2002
Driver assistance
Filed Apr 12, 2002

AFTER VEHICLE HAS BEEN SITTING FOR A WHILE, AND WHEN STARTING UP HAS TO APPLY EXTRA FORCE TO ACCELERATOR TO GET VEHICLE TO MOVE, THIS HAPPENDS 1 - 3 TIMES PER WEEK.*AK *TT

NHTSA ID
8007464
BrakesDriver assistanceSteering
Filed Dec 6, 2001
Crash reported

WHILE GEAR SHIFT INDICATED VEHICLE WAS IN NEUTRAL ENGINE SURGED AND VEHICLE ACCELERATED TO AN UNKNOWN SPEED BEFORE CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. ALSO, POWER STEERING AND POWER ASSIST BRAKES FAILED TO OPERATE DURING THIS INCIDENT. DEALERSHIP HAS YET TO EXAMINE VEHICLE TO DETERMINE CAUSE OF THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

NHTSA ID
899928
Incident
Nov 27, 2001
Driver assistanceFuel system
Filed Aug 3, 2001

WHEN STEPPING ON GAS PEDAL RPMS GO UP BUT ENGINE DOESN'T RESPOND. THIS HAPPENS IN THE MORNING AND ACTS INTERMITTENTLY. CONTACTED DEALER, AND DEALER FUEL PUMP NEEDED REPLACEMENT. *AK

NHTSA ID
893410
Incident
Jul 19, 2001
Driver assistance
Filed May 23, 2001

WHILE DRIVING ABOUT ANY MPH WHEN COULD LET ACCELERATOR GO AND VEHICLE WILL NOT DECELERATE. VEHICLE WAS TAKEN TO DEALER AND PROBLEM WAS NOT DIAGNOSED. *AK A LOCAL SERVICE STATION DIAGNOSED PROBLEM AS A DEFECTIVE IDLER CONTROL AND REPLACED IT. *SLC

NHTSA ID
889026
Incident
Apr 21, 2001
Driver assistance
Filed May 21, 2001

I PURCHASED MERCURY SABLE IN JULY 1999 AS A NEW VEHICLE (DEALER DEMO). I EXPERIENCED FIRST PROBLEM ABOUT A YEAR AGO DURING TWO SEPARATE WEEKS AND THOUGHT NO MORE ABOUT IT UNTIL THIS MONTH. I LEFT CHURCH AND WENT UP A SLIGHT INCLINE TO A STOP SIGN; WHEN I TOOK MY FOOT OFF THE BRAKE AND TRIED TO PULL OUT INTO THE TRAFFIC, THE CAR BEGAN ROLLING BACKWARDS. I BRAKED AND LOOKED TO BE SURE I HAD NOT SOMEHOW PUT THE CAR IN NEUTRAL; IT WAS IN DRIVE. I AGAIN TRIED TO ACCELERATE AND THE CAR CONTINUED BACKWARD, HALF WAY DOWN THE BLOCK. I PUSHED HARD ON THE ACCELERATOR AND THE CAR SUDDENLY JERKED FORWARD. LESS THAN TWO WEEKS LATER, I SAT AT A RED LIGHT ON FLAT LAND AND WHEN THE LIGHT TURNED GREEN AND I TOUCHED THE GAS PEDAL, IT REVVED UP BUT DID NOT MOVE. I BRAKED, PUT THE CAR IN NEUTRAL THEN BACK IN DRIVE AND IT JERKED FORWARD. WHEN I TOOK IT TO ALLAN VIGIL FORD ON TARA BOULEVARD IN JONESBORO, GEORGIA, THE SERVICE MANAGER QUOTED A PRICE OF MORE THAN $2,500. TO REPAIR THE TRANSMISSION. ON A CAR ONLY FOUR YEARS OLD WITH LESS THAN 70,000 MILES!!!! I HAVE READ OTHER REPORTS ON THIS MAKE AND MODEL AND TRANSMISSION PROBLEMS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH FORD TRANSMISSIONS. MY SON IN LAW, JOSEPH KAIGLER, HAS A 2001 TAURUS WHICH HE RETURNED AFTER LESS THAN A MONTH TO HAVE THE TRANSMISSION REPAIRED. PLEASE HELP! SHORT OF PAYING $2,500, IS THERE ANOTHER REMEDY I MAY GAIN.*AK

NHTSA ID
745623
Incident
May 10, 2001
Driver assistance
Filed Dec 28, 2000

ACCELERATOR STICKS IN WIDE OPEN POSITION. APPEARS TO BE FREEZING SIMILAR TO NHTSA 97V074. WIFE HAD A NEAR ACCIDENT AT HIGH SPEED TODAY.*AK

NHTSA ID
738403
Incident
Dec 28, 2000
Driver assistance
Filed Jul 18, 2000

VEHICLE IDLE SPEED DOES NOT RETURN TO NORMAL. ENGINE IS RACING WHILE THE VEHICLE IS STOPPED. VEHICLE DOES NOT SLOW DOWN WHEN THE ACCELERATOR PEDAL IS RELEASED, VEHICLE CONTINUES TO RUN AT 30 PLUS MILE PER HOUR WITHOUT PUSHING ON THE ACCELERATOR PEDAL, REQUIRING CONSTANT APPLICATION OF THE BRAKES TO KEEP THE VEHICLE FROM GETTING OUT OF CONTROL. THIS HAS HAPPENED IN VARIOUS WEATHER, HAS HAPPENED AFTER THE VEHICLE HAS BEEN DRIVEN AS MUCH AS 100 MILES ON FREEWAYS AND AFTER DRIVING AS LITTLE AS 5 MILES IN THE CITY. PROBLEM WAS OCCURING WHEN THE VEHICLE WAS DRIVEN INTO THE CREST LINCOLN MERCURY DEALER SERVICE DEPARTMENT, DEALER STATED THAT DIAGNOSTICS INDICATED THERE IS NO PROBLEM. *AK

NHTSA ID
725624
Incident
Jul 18, 2000
Driver assistance
Filed Dec 21, 1999

ON-GOING / INTERMITTENT PROBLEM WITH HIGH SURGE / ENGINE ACELERATION. PROBLEM OCCURS IN STOP/GO TRAFFIC AT HIGHWAY SPEED OR AT A STOP POSTION. PROBLEM HAS OCCURRED ON FIVE OCCASIONS. DEALER NOTIFIED, AND UNABLE TO DUPLICATE THE PROBLEM. *AK

NHTSA ID
854270
Incident
Apr 17, 1997
Driver assistance
Filed Sep 10, 1999

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING AT SL0W SPEEDS / COMING TO A STOP. *YC

NHTSA ID
548456
Driver assistance
Filed Aug 30, 1999

WHEN THE BRAKES ARE APPLIED VEHICLE WILL SUDDENLY ACCELERATE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES , BUT PROBLEM REOCCURS. MANUFACTURER HAS BEEN NOTIFIED. *AK

NHTSA ID
846082
Incident
Aug 25, 1999
Driver assistance
Filed Jul 8, 1999

WHEN VEHICLE WAS AT A STOP, ITJUMPED OUT OF GEAR AND ACCELERATED. ALSO, THERE WAS A LOUD NOISE THAT CAME FROM TRANSMISSION. VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES. *AK

NHTSA ID
841910
Incident
May 12, 1999
Driver assistance
Filed Jun 3, 1999

CONSUMER PUT VEHICLE INTO DRIVE, AND VEHICLE ACCELERATED AT HIGH SPEED WITH ACCELERATOR PEDAL STUCK TO THE FLOORBOARD. CONSUMER TURNED OFF VEHICLE. *AK

NHTSA ID
838834
Incident
May 31, 1999
Driver assistance
Filed Jun 2, 1999

ENGINE THROTTLE STICKS AT 1200 TO 2500 RPM WHILE DRIVING. *AK

NHTSA ID
707150
Incident
Apr 5, 1999
Driver assistance
Filed Mar 14, 1999

AFTER 5 MINUTES TURNED OFF, RETURNED TO CAR, TURNED IT ON AND PUT IT INTO REVERSE, VEHICLE THEN EXPODED BACKWARDS UP AN EMBANKMENT AND CRASHED INTO TREES.

NHTSA ID
704421
Driver assistance
Filed Feb 24, 1999

VEHICLE WILL REV UP. THE GAS PEDAL HAS TO BE APPLIED IN ORDER TO STOP IT. DEALER HAS SEEN 3 TIMES AND FINDS NO PROBLEM.*AK

NHTSA ID
835206

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .