Body & structureInterior & seats
Filed Apr 2, 2008
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08 *BF
- NHTSA ID
- 10223169
- Incident
- Dec 15, 2006
- Mileage
- 94,000 mi
Interior & seats
Filed Jun 8, 2005
I OWN A 1997 MECURY SABLE. ON 06/07/05 I WAS TRAVELING IN MI ON HIGHWAY 96 EAST BETWEEN GRAND RAPIDS AND LANSING. WHILE CRUISING ALONG AT 70 MPH, THE HOOD ON MY CAR RELEASED, AND SMASHED INTO MY WINDSHIELD CAUSING DAMAGE TO THE WINDSHIELD, HOOD, AND ROOF OF THE CAR. APPARENTLY THE SAFETY CATCH FAILED, WHICH IN TURN CAUSED THE DAMAGE. I SPOKE WITH FORD MOTOR, WHO EXPLAINED TO ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY, THEY WOULD NOT COVER THE DAMAGE. I BELIEVE FORD TO BE LIABLE BECASUE THIS IS NOT A MAINTENANCE ISSUE. THE SAFETY CATCH BY DESIGN IS INTENDED TO PREVENT THESE TYPES OF ACCIDENTS, AND IT SHOULD NEVER FAIL.
- NHTSA ID
- 10124549
- Incident
- Jun 7, 2005
- Mileage
- 187,000 mi
ElectricalEngineInterior & seats
Filed Jan 21, 2003
THE MOST RECENT PROBLEMS ARE ELECTRICAL IN NATURE. FIRST, ALL OF THE PASSENGER POWER WINDOWS HAVE FAILED. THEY CAN ONLY BE CONTROLLED BY THE DRIVER SIDE PANEL. SECOND, EVEN THOUGH ALL OF THE DOORS ARE SECURELY CLOSED, THE INTERIOR DOME LIGHT WILL REMAIN ON BETWEEN 20 SECONDS AND SEVERAL HOURS. THERE WERE OCCASIONS WHEN THE LIGHT WOULD COME ON BY ITSELF WHILE I WAS DRIVING DOWN THE HIGHWAY TO WORK. AN AUDIBLE CLICKING NOISE COULD BE HEARD FROM UNDER THE DASH. THE CLICK IS SIMILAR TO THE SOUND MADE WHEN MANUALLY OPERATING THE SWITCH. THIRD, THIS STARTED ON SUNDAY, 01/19/03, THE HEADLIGHTS WILL TURN ON AND OFF BY THEMSELVES WHILE THE VEHICLE IS OFF AND THE HEADLIGHT SWITCH IS OFF. ADDITIONALLY, WITH THE CAR RUNNING AND THE DAYTIME LIGHTS ONLY, THE HIGHBEAM INDICATOR CAME ON. WHEN I TURNED THE HEADLIGHTS ON, THE INDICATOR WENT OFF. WHEN I TURNED THE HEADLIGHTS OFF, THE HIGHBEAM INDICATOR CAME BACK ON. THE HIGHBEAM INDICATOR EVENTUALLY TURNED OFF ON ITS OWN WITHIN 5 OR 10 MINUTES. PREVIOUS PROBLEMS HAVE INCLUDED FRONT END SUSPENSION RELATED FAILURES AND AN OIL PAN THAT SPRUNG A LEAK IN DECEMBER 2001 AT AROUND 78K MILES. THE OIL PAN SPRUNG ANOTHER LEAK IN DECEMBER 2002. THE SERVICE DEALER ATTRIBUTED THE LEAK TO THE SAME PROBLEM AND ANOTHER FAILURE WITH THE OIL PRESSURE SWITCH. I AGREED TO THE OIL PRESSURE SWITCH REPAIR AND TOLD THEM THAT IF THE OIL PAN GASKET FAILED A 2ND TIME (ORIGINAL CAUSE OF LEAK IN 2001), THAT IT WAS DUE TO POOR REPAIR WORK. THEY TIGHTENED THE BOLTS TO THE OIL PAN. THE WINTER WEATHER HAS HAMPERED MY EFFORTS TO CHECK FOR THE LEAK. ALTHOUGH I NO LONGER SMELL BURNING OIL.
- NHTSA ID
- 10003085
- Incident
- Jan 19, 2003
- Mileage
- 80,000 mi
Interior & seats
Filed Jan 21, 2002
DOME LIGHT STAYS ON EVEN THOUGH DOORS SHUT, INHIBITS VISUAL ACUITY. FIXED JANUARY 2002, FOR 290 DOLLARS. SAME DAY AT MERCURY EIGHT OTHER VEHICLES IN WITH SIMILAR FAILURE DUE TO A RECENT MECHANICS ARTICLE IN THE PAPER. PROBLEM, SET OFF FACTORY INSTALLED ALARM, AND WAS INTERMITTENT FOR THE LAST 6MONTHS. *AK
- NHTSA ID
- 757134
- Incident
- Jun 1, 2001
EngineInterior & seatsTransmission
Filed Mar 7, 2001
WHEN DRIVING VEHICLE OVERHEATED WHICH PREVENTED CLUTCH FROM GOING INTO GEAR. ALSO, PASSENGER'S SIDE REAR DOOR WOULD NOT OPEN FROM EITHER INSIDE OR OUTSIDE. CONSUMER HAS CONTACTED THE DEALER.*AK THE CAM SHAFT SENSOR WAS BROKEN. THE TORQUE CONVERTER FAILURE. *YH
- NHTSA ID
- 882372
- Incident
- Sep 1, 2000
Interior & seatsVisibility
Filed Jan 31, 2001
INTERIOR LIGHTS STAY ON-SHOWS THAT DOORS ARE NOT SHUT WHEN THEY ARE-ALSO WIPER MOTOR FAILED. *AK
- NHTSA ID
- 740210
- Incident
- Dec 10, 2000
Interior & seatsSteering
Filed Jan 10, 2001
DOME LIGHT ALWAYS ON DUE TO DOOR SWITCH STUCK. VERY DANGEROUS AT NIGHT. DEALER SAID REOCCURING PROBLEM IN MODEL AND SAID I CAN FIX IT MYSELF BY REMOVING DOOR PANEL. ASKED IF I HAD OTHER "ELECTRICAL" PROBLEMS. I SAID EMERGENCY (HAZARD) LIGHTS DON'T WORK. HE SAID MODEL HAS AWFUL ELECTRICAL PROBLEMS AND WANTED TO KNOW IF I USE THE AUTOMATIC LIGHTS EQUIPPED ON THE CAR. SAID I TRIED BUT IT WAS FAULTY. NEVER BOTHERED USING IT SINCE. HE GAVE ME AN ESTIMATION ON REPAIRS STATING IT IS MANUFACTURE DEFECT BUT I WOULD HAVE TO PAY FOR IT.*AK
- NHTSA ID
- 739155
- Incident
- Dec 5, 2000
Interior & seatsSuspensionTransmission
Filed Feb 19, 2000
TRANSMISSION SHIFTS HARD DURING DECELERATION/ACCELERATION, PARTICULARY IN STOP AND GO TRAFFIC. TURNING TO THE RIGHT RESULTS IN GROWLING NOISE FROM UNDER HOOD. INTERIOR LIGHTS STAY ON AS DOES DOOR AJAR LIGHT AND WARNING CHIME FOR LEAVING KEYS IN IGNITION. *AK
- NHTSA ID
- 718956
- Incident
- Jan 4, 2000
ElectricalInterior & seatsPowertrain (other)+1 more
Filed Jan 14, 2000
THATS IT THE TRANSMISSION WENT OUT AT 45,000, THE WHEEL BEARING WENT OUT SOON AFTER PURCHASED, THE INTERIOR ELECTRICAL WENT OUT SOON AFTER PURCHASE ALSO THE POWER SEAT QUIT WORKING.
- NHTSA ID
- 717357
- Incident
- Nov 30, 1999
Interior & seats
Filed Jul 21, 1999
INTERIOR LIGHTS WILL NOT GO OUT EVEN AFTER IGNITION IS TURNED OFF. PROBLEM REPAIRED BY ITSELF AFTER A WHILE WHICH, IN TURN, HAS PRODUCED ANOTHER PROBLEM; DELAY FEATURE DOES NOT WORK FOR THE INTERIOR LIGHTS. PROBLEMS STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
- NHTSA ID
- 842764
- Incident
- Jul 7, 1999
EngineInterior & seatsSteering
Filed Jul 3, 1999
WHEN DRIVING IN WET CONDITIONS AND MAKING A RIGHT HAND TURN FROM A STOPPED POSITION, POWER STEERING IS LOST AND ENGINE POWER IS REDUCED. ALSO, DASHBOARD WARNING LIGHTS ILLUMINATE. THIS LOSS OF POWER AND STEERING WHILE ENTERING TRAFFIC IS ALARMING! IT IS OBVIOUS THAT THE BELT IS SLIPPLING DUE TO THE MOISTURE BEING SPRAYED UP FROM THE PASSENGER SIDE WHEEL WELL. I HAVE INSPECTED THE BELT AND IT IS IN FINE CONDITION. THERE IS NO MANUAL ADJUSTMENT FOR THE BELT TENSIONER (SPRING LOADED). THIS PROBLEM STARTED AT 24,000 MILES. I HAVE SEARCHED THE INTERNET AND HAVE SEEN ANOTHER SIMILAR COMPLAINT. I BELIVE THAT THIS PROBLEM MUST BE REVIEWED BEFORE SOMEONE LOSES STEERING WHILE ENTERING TRAFFIC AND IS KILLED! I REALIZE THAT REPLACING THE BELT MAY MAKE THE PROBLEM GO AWAY, HOWEVER, THIS IS AN OBVIOU. *AK
- NHTSA ID
- 708191
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.